Close your Zoho account/organization (for multi-user organizations)
Note: If yours is a personal account or a single-user organization account, refer to this help article for instructions. This article is only applicable to organization accounts with multiple users present.- If you're an organization user, you have to contact your organization admin to close your Zoho account.
- If you are an organization admin:
- Sign in to your Zoho account at accounts.zoho.com.
- Click Settings in the left menu, then scroll down to the Close Account section.
- Click Close Organization. You will be redirected to the Zoho Mail control panel.
Note: If you don't have a Zoho Mail account already, you will be asked to create one. Enter the name of your organization, then click Create. - Delete your organization from the control panel. To delete your organization, the following steps should be done before:
- Remove all the users from your organization.
- Delete all the domains in your organization.
- Cancel the trial/subscription if you are a part of bundles such as Zoho One, Zoho Directory, Workplace, or PeoplePlus.
- After deleting the organization, return to Zoho Accounts.
- Click Settings in the left menu, then scroll down to the Close Account section.
- Click Close Account. Enter your password if prompted.
- Select a reason for closing your account, then click Close Account.
Zoho CRM Training Programs
Learn how to use the best tools for sales force automation and better customer engagement from Zoho's implementation specialists.
Zoho DataPrep Personalized Demo
If you'd like a personalized walk-through of our data preparation tool, please request a demo and we'll be happy to show you how to get the best out of Zoho DataPrep.
- Zoho Workerly Home
- Forums
- Connect With Us:
- Zoho Recruit Home
- Forums
- Connect With Us:
Still can't find what you're looking for?
Write to us: support@zohoforms.com
|
Quick Links |
Workflow Automation |
Data Collection |
|
|
||
|
Form Templates |
||
|
|
||
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Zoho Sheet Resources
Zoho Forms Resources
Zoho Sign Resources
Sign, Paperless!
Zoho TeamInbox Resources
Zoho DataPrep Resources
Design. Discuss. Deliver.
Related Articles
Close your Zoho account/organization (for personal accounts and single-user organizations)
Important: If yours is an organization with multiple users present, refer to this help article for instructions. This article is applicable only to personal accounts and single-user organization accounts. Things to know before Closing account: When ...Recover your Zoho account
If you can't sign in to your Zoho account due to issues with your password or MFA, you can try to recover your account on your own using the instructions given below. Select how you sign in to your Zoho account to proceed: I'm signing in using only a ...Who are external users?
In the Zoho environment, certain apps follow an organization model (which represents the actual institution you're part of). Each organization will have an organization owner/super admin, and will include one or more apps under it. Let's say there ...Best practices for keeping your Zoho account secure
Make your password strong Our recommendation regarding password security is to go passwordless using our authenticator Zoho OneAuth. However, if you want to keep using passwords, please follow the practices below: Avoid using personal information ...What do I do if my Zoho account is accessed by an unknown user?
Choose the solution that applies to your case: Sign in to your Zoho account to change your password. Go to Zoho Accounts to reset your password using your recovery email address or mobile number. If you don't have access to your recovery email ...