Setup Push Notifications for Mobile - Zoho Bookings Help

Setup push notifications in mobile

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Push notifications are alert messages that appear on the mobile screen for users to instantly get notified without opening the Bookings app. This helps users stay updated about the appointments. Each user can set this up for themselves.

Who can access this feature?

Available on

All Plans

All users

Can setup push notifications for themselves

InfoNote: To receive push notifications, users must enable notifications in their mobile device settings and configure the required notification preferences within the Bookings app.

1. Steps to setup push notifications in mobile

  1. Open the Bookings app.
  2. Tap the My Profile icon in the bottom-right corner. Click Settings > Push notifications.

  3. Tap Allow in the Notifications Disabled tab. This will redirect you to your mobile device settings.


  4. Enable the Allow Notifications toggle in your mobile device settings. 

  5. Navigate back to the Bookings app, enable the notification toggles available for your role according to your preferences, such as Appointments, Event Types, Users, Customers, and Payments.

 2. Various instances for notifications 

Notification Options

Notification Trigger

Appointment

Scheduled

When an appointment is booked, the scheduled user will receive a notification.

Canceled

When an appointment is canceled, the scheduled user will receive a notification.

Rescheduled

When an appointment is rescheduled, the assigned user will receive a notification.

Users (or the personalized label defined under Custom Labels)

Created

When a new user is added in Bookings, admins will receive a notification.

Edited

When a user profile is edited, admins will receive a notification.

Deleted

When a user is deleted from Bookings, admins will receive the notification.

On leave

When a user adds unavailability, the admin and workspace admin will get notified.

Event Types (or the personalized label defined under Custom Labels)

Created

When a new event type is created, admins will be notified.

Edited

When an event type's settings are edited, admins will be notified.

Deleted

When an event type is deleted, admins will be notified.

Customer

Created

When a new customer is added, the assigned user with whom the customer has booked the appointment will be notified.

Edited

When a customer detail is edited, the user who was booked for an appointment will be notified.

Deleted

When a customer is deleted, the assigned user will be notified.

Payment

Success

When payment for an appointment is made successfully, the scheduled user will be notified.

Failure

When payment for an appointment has failed, the scheduled user will be notified.


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