WhatsApp Campaigns
Generating WhatsApp message content with Zia AI
Writing WhatsApp marketing and utility messages that actually sound right in a chat window is harder than it looks. You've got a header and a body to get through in a handful of characters, and Meta's template guidelines to stay inside. Zia AI in ...
WhatsApp coexistence in Zoho Campaigns 3.0
WhatsApp coexistence lets you connect a WhatsApp number that's already active on the WhatsApp Business App to Zoho Campaigns, without giving up the app itself. You can chat from the phone as usual, while using the same number to send WhatsApp ...
Understanding WhatsApp message delivery errors
You may have come across instances where you've crafted the perfect message to be sent across to your contacts via WhatsApp, but have difficulty in getting those messages delivered to them. In this document, we'll discuss some of the common errors ...
Migrate associated WhatsApp phone numbers to Zoho Campaigns
Business Service Providers (BSPs) help you connect your WhatsApp Business account with an application that supports multiple communication channels. If you want to reach many customers, track their responses, and send automated WhatsApp campaigns for ...
How to get WhatsApp green tick verification
The green tick next to your WhatsApp business name shows that your account is official and verified. It helps people know they are talking to a real and trusted brand. When your account has this badge, customers feel more confident engaging with you. ...
WhatsApp campaign reports
WhatsApp campaign reports help you understand how your messages are performing. You can use these reports to track delivery, engagement, and overall campaign effectiveness. This gives you a clear view of how your audience interacts with your WhatsApp ...
Best practices for WhatsApp campaigns
WhatsApp has become one of the most direct and personal ways to reach customers. But because it lives on people's phones, it comes with strict rules. Send the wrong message, to the wrong people, in the wrong way, and WhatsApp can suspend your ...
WhatsApp Marketing with Zoho Campaigns
WhatsApp marketing is a direct and effective way for businesses to connect with customers using WhatsApp. These could be anything from a sale announcement, a shipping update, an appointment reminder, or even a simple "Thank you for your order" ...
Connect Your Account to the WhatsApp Business API
You can integrate your WhatsApp Business account with Zoho Campaigns. This allows you to manage your contacts, send WhatsApp campaigns, and store WhatsApp content templates. This document walks you through the requirements for connecting your ...
How to create a WhatsApp campaign
WhatsApp campaigns allow you to connect directly with your customers on the world's most popular messaging platform. Whether you're a small business sending promotional offers or a service provider sharing updates, WhatsApp campaigns help you reach ...