How do I update records deleted from Zoho CRM, in Zoho Campaigns?
This is not applicable for users who have migrated to the new Zoho CRM integration model as we remove deleted records by default in this model.
- Go to Contacts, select Sync Services and choose Active Syncs in Zoho CRM
- Click Setup at the top-right.
- Click Edit under Zoho Campaigns Settings.
- Switch the toggle ON, corresponding to Update deleted contacts.
- Remove from mailing list - Deleted contacts in CRM will be removed from the mailing list in Zoho Campaigns into which the records were imported.
- Remove from Zoho Campaigns - Deleted contacts in CRM will be removed from Zoho Campaigns.
These updates will apply to recurring syncs only.
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