Why can't I sync role-based email addresses into my lists?
Email addresses such as "info@xyz.com", "sales@xyz.com", "admin@xyz.com", "jobs@xyz.com", or "office@xyz.com" , etc. will be ignored by being imported or added in Zoho Campaigns as default. Role-based addresses are intended for specific purposes of communication within a specific group or a department. Most contacts using the email addresses may not be intended to receive email campaigns or marketing related emails. So, sending an email campaign to such role-based email addresses hold a high chance of being marked as spam or being blacklisted.
So, keeping in mind about the reputation of our customers, we do not allow to add/import/sync or send emails to group/role addresses. For special cases, you can reach out to us at (support@zohocamapigns.com)
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