How do I address a contact by the first name in an email campaign?
This tag can be used if you are sure that your subscriber’s first name is mapped to the contact details field.
If there is no value in the first name field, it will be replaced by "Customer or Guest".
How to use the First Name merge tag:
When you're creating the email content, choose the text component, mouse over to Merge Tags and choose Contacts Merge Tags and then Contact's first name.
Access your files securely from anywhere
Zoho CRM Training Programs
Learn how to use the best tools for sales force automation and better customer engagement from Zoho's implementation specialists.
Zoho DataPrep Personalized Demo
If you'd like a personalized walk-through of our data preparation tool, please request a demo and we'll be happy to show you how to get the best out of Zoho DataPrep.
- Zoho Workerly Home
- Forums
- Connect With Us:
- Zoho Recruit Home
- Forums
- Connect With Us:
Create. Review. Publish.
You are currently viewing the help pages of Qntrl’s earlier version. Click here to view our latest version—Qntrl 3.0's help articles.
Zoho Sheet Resources
Zoho Forms Resources
Zoho Sign Resources
Sign, Paperless!
Zoho TeamInbox Resources
Design. Discuss. Deliver.
Related Articles
Why my email campaign is put on hold?
Every email goes through a review process where our moderator reviews it and ensures that your email meets our industry standards. Often, the emails are approved without any further questions from our end. However, if we need more information from ...Contact Custom Merge Tags
Contact Custom tags are those, that the user defines according to his needs from a list of contact fields and the custom field data. This gives you the liberty to use more number of fields than just the usual email, first name and last name. Contact ...Segment Criteria
You're likely aware that you can create segments based on different criteria in Zoho Campaigns. You can separate contacts using field details like first name, last name, company name, and so on, and based on the lists and topics. In this document, ...Things to do when your email campaign hasn't performed well
Sometimes marketers put painstaking effort into conceptualizing an email campaign only to just move on to the next campaign after it is sent. However, does a marketer's role end right after sending the email campaign? The answer is an astounding ...How to customize signup pages and emails
Zoho Campaigns lets your contacts update profile, tell a friend, resubscribe and unsubscribe via email footer links. The link to do all these activities will be present in the footer section of the email that you send. On the create campaign page, ...