How can contacts associate themselves with a topic?

How can contacts associate themselves with a topic?

Topics is a feature in Zoho Campaigns you can use to let your contacts choose the types of email campaigns ( For instance, product update, sales, offers, or monthly newsletters) they are interested in receiving. Your contacts can look through the listed topics and select what topics they want to subscribe to.
 
In this document, we will cover the ways through which you can let your contacts choose the topics they are interested in subscribing to. 
  You can edit your footer to add Manage Preferences link in your email campaign. It is suggested that you add it in all emails so that contacts can notice it and record their preferences.
  1. Frame the content for your campaigns.
  2. Navigate to the footer. Click the Merge tag in the toolbar.
    merge tags in toolbar
  3. Navigate to the Header and Footer section.
  4. Choose Manage Preference to place it in the footer.
 
Alternatively, you can add the Manage Preferences link to the footer from Settings,
  1.  From the Navigation toolbar, choose Settings. 
  2.  Select Header and Footer under Customization.  
    header and footer menu
  3.  Click Edit icon for an existing theme that you wish to edit.   
    edit theme
  4. Navigate to the Footer tab.
  5. Select Unsubscribe under Customization tools.
  6. Choose Manage Preference. Click Save and Proceed.

Note: Click here to learn how to edit the Topics landing page that contacts will see when they click Manage Preference.

Enable choosing preferred topics in signup forms 

You can let your contacts choose topics they prefer in your signup form. Choose the list of topics available to choose from and include them in the signup form. 
Note: You must use the long form template for this action.

To list topics in the signup form:

  1. Go to the Contacts tab from the Navigation bar and select Signup Forms.
  2. Click Create Form and choose long form template.
  3. Toggle the switch in the top-left corner to Lists.
  4. Enable the option Multiple Topic Selection under Add Special Elements.
    Multiple Topic Selection
  5. Drag and drop the desired topics onto the form.
Related Articles
  1. To associate existing contacts with topics, please refer to this article
  2. To view contacts associated with a topic, please refer to this article
  3. For a detailed explanation of topics, please refer this article

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