Applications and their capabilities
Orchestrate personalized journeys across touchpoints with CommandCenter
What is CommandCenter? CommandCenter is a journey orchestration platform that helps businesses discover the path taken by the customers, personalize and automate various actions, and analyze the outcome. This includes all the touchpoints across ...
Manage events with Backstage
Planning an event requires a lot of effort and preparation including building an agenda, inviting speakers, creating tickets, creating a website for the event, promoting the event, checking in attendees, and engaging with attendees. Backstage in CRM ...
Optimize your websites using PageSense
Establishing an online presence is extremely important. It helps you build a reputation and makes it easy for prospects to find your brand online and the products or services that you offer. Ideally, prospects will find your site when they search for ...
Host and manage Webinars
Webinars are one of the most efficient ways to engage with your prospects and customers. They can be used to educate prospects and customers around the world about your business, market your product and services, build relationships, gather feedback, ...
Using Brand Studio - Working with Marketing Projects
Creating a Marketing Project When you already have a complete plan on the different marketing activities, the owner, and other important specifics, you can create them as an Active Marketing Project. Start assigning the activities and the appropriate ...
Using Brand Studio - Creating marketing projects with Zia
Zia is Zoho's advanced AI assistant capable of helping you with various business processes by contextually being part of the Zoho ecosystem of products. In Zoho CRM Plus, Zia works together with OpenAI and helps suggest various marketing activities ...
Build high-converting pages with Landing Page
Today's business world is highly dependent on digital marketing strategies, no matter the size of the business. Marketers work on various ideas for different marketing channels and curate their websites by putting a lot of thought and effort into ...
View centralized data using Unified dashboard
Unified Dashboard in Zoho CRM Plus is a centralized space that lets you create, manage, and view all your critical dashboards in one place. It enables you to access important metrics and data from various modules quickly and to keep everything ...
Communicate and collaborate with your team using Cliq
Every team in an organization work towards various goals for the brand, such as increasing awareness, generating leads, working on marketing strategies, creating a strong social media plan to widen the audience, and much more. All of these activities ...
Unified marketing calendar
As a Marketing Manager or CMO for a business of any size (small or enterprise), managing your daily activities and setting up a concrete marketing strategy for the whole year can be a daunting task. You might be working on email campaigns, social ...
Plan email marketing with Campaigns
Marketing in any business plays a vital role in getting a product to reach the target audience. To help you in finding your target audience, you will need to gather insights from your customer-facing teams. Campaigns is a marketing tool that lets you ...
Using CRM - Motivator
Staying motivated on the job is key to bringing out your best work. Motivator in CRM Plus is a tool created to organize your sales activities, while rewarding your team. It's a gamification module that helps boost your sales performance by setting ...
Personalize customer journeys with Marketing Automation
Marketing Automation is an all-in-one marketing automation platform that lets you automate various marketing activities. Automating the repetitive tasks in your business does not only simplify your work, it also helps you visualize and automate the ...
Using CRM - Sales automation
Zoho CRM is a unified platform that helps you juggle multiple business activities efficiently. It's designed to help you sell, market, analyze, manage better and collaborate with customers and employees. You can gather powerful insights from customer ...
Understand customer feedback with Survey
The Survey module, powered by Zoho Survey, lets you create various surveys and reach out to your audience. Various personalization options are available, which let you design a survey and share it with your customers via channels like email, social ...
Manage social media with Social
Social media marketing, powered by Zoho Social, lets you create and share content, monitor what matters, collaborate with the team, and analyze the performance of your brand in social media. Using Social, you can link your Twitter, Instagram, ...
Manage tasks with Projects
In every organization, there are different teams working on different projects. Each project needs to be efficiently planned to meet with delivery deadlines assigned by clients or within the organization itself. Zoho projects is an online project ...
Track visitors with SalesIQ
Zoho SalesIQ is an easy-to-use, quick-to-implement, live chat software solution designed for small and medium-sized businesses. Zoho SalesIQ streamlines the implementation process, so you can connect with customers in minutes and instantly start ...
Using CRM - SalesInbox
SalesInbox is an intelligent tool for email, which seamlessly integrates with Zoho CRM to combine email and CRM information in one place. SalesInbox automatically populates work email into the respective columns based on CRM data, which helps in ...