Bots in Instant Messaging
Supported GC blocks in the WhatsApp channel
The GC bot builder consists of three components: 1. Blocks 2. Paths 3. Variables What are the GC Blocks? Blocks are the basic units of a bot builder. For example, a text message you want to show, a set of options you want the customer to choose from, ...
How to add a GC bot to your IM channel
Explore ways to leverage the Bots in IM feature (conversational intelligence) for spontaneous customer support. Let's create a bot that will help you attend to your customers around the clock. Bots work all day every day to provide your customers ...

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