User Onboarding - FAQ

User Onboarding - FAQ


1. What are referred to as Zoho IoT Homepage and Zoho IoT Application's Homepage?
 
Zoho IoT Homepage :     zoho.com/iot - Accessing this URL will display the home page of the Zoho IoT Product.
Zoho IoT Application's Homepage:     iot.zoho.com/ - Accessing this URL will display the default Zoho IoT application or portal whichever is set as default.

Once you have created your portal or application, you can provide the URL iot.zoho.com/ to access your application.
 
2. Can I configure my own domain's URL (e.g. dgmonitoring.zylker.com) for accessing my application instead of Zoho IoT Application's Homepage link (iot.zoho.com/)?
 
Zoho IoT Application's Homepage is accessed using the URL - iot.zoho.com/. Instead you can configure your own domain URL using the Custom Domain feature available in the application.

Refer to the Configuring Custom Domain document for more details.

3. Is it possible to rebrand the application with my company logos?

Yes. organizations can personalize their application by swapping out Zoho IoT’s default branding for their own favicon, navigation bar logo, and export logo.

Notes
Refer to the Rebranding documents for more details.

4. If I am a partner handling different companies,  how do I customize the portal and configure applications?

Zylker is the Solar Panel Partner, who is handling two Solar Panel Monitoring companies Company Solar_A and Company Solar_B. Here Zylker can create two applications for each company to monitor and manage them. 

Refer to the Working with Applications document for more details.

5. Can a user be associated to an application and not be part of any portal.

Yes. When an application owner adds users to the application, the user is associated to the application without being linked to any portal.