Troubleshooting - Overview

Use these resources to troubleshoot the common issues you may face in Zoho One. Each article will have a description of when you may face the issue, the reason for it's occurrence, and the possible measures you can take to resolve it. If you are still unable to resolve the issue, contact support@zohoone.com for further assistance.

Section	Errors
User management	Email address is already used The domain which you have entered belongs to another deployment/region You are trying to activate more users than the allowed license limit of 'n' users This email address is already registered with another Zoho account Unable to deactivate user in Books Unable to deactivate user in Backstage At least one administrator is required in {app name}
Organization	JPG files with CMYK color profiles cannot be uploaded
Security	Policy must be used by at least one group. Apply policy to another group and try again.
AD Sync	Cannot sign in to AD Sync Tool

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Quick Links	Workflow Automation	Data Collection
Web Forms	Enterprise	Begin Data Collection
Interactive Forms	Workplace	Data Collection App
Offline Forms	Customer Service	Accessible Forms
Digital Forms	Marketing	Forms for Small Business
HTML Forms	Education	Forms for Enterprise
Contact Forms	E-commerce
Lead Generation Forms	Healthcare
Wordpress Forms	Customer onboarding
No Code Forms	Construction
Free Forms	Travel
Prefill Forms	Non-Profit
Intake Forms	Legal
Form Designer	HR
Card Forms	Food
Assign Forms	Photography
Translate Forms	Real Estate
Electronic Forms
Notification Emails for Forms
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Email Forms CRM Forms Embeddable Forms Drag and Drop form builder HIPAA Forms

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