Getting started - Marketplace | Getting started guide - Zoho One


Marketplace is an online store where you can browse and install Zoho product extensions, custom applications, and industry solutions. It is also a place where you can set up telephony services for your organization. If you set up your business with Zoho One, but are already using a third-party application for a certain part of your business, you can still set up single sign-on (SSO) for that app with Zoho One as the identity provider (IdP).


These are Creator custom apps and SSO connectors for apps developed by third-party vendors like Atlassian and Google. You can install them from our marketplace. With the help of marketplace applications, you can manage both Zoho and cloud apps, manage user access, offer passwordless access to cloud apps using SSO, and assess app usage with reports.

There are three types of Marketplace apps: Creator custom apps, ready-made Creator apps, and directory apps. You can deactivate or delete a marketplace app at any given stage.


You can create an integrated phone system using telephony, so users can make calls with one click from Zoho applications. For cloud-based applications, you can control app access, enable single sign-on, and monitor app usage.

Once you've integrated telephony, it enables you to open a pop-up for all incoming calls, notifies users of any missed calls, and allows them to set reminders for their outbound calls. It also enables users to take notes during a call, so they won't have to remember the details later.

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                                                                                                      • Related Articles

                                                                                                      • Adding Apps - Overview

                                                                                                        Zoho One supports adding and managing three different types of apps: Zoho apps These are the standard apps that came bundled with your Zoho One subscription. Marketplace apps These are Creator custom apps and single sign-on (SSO) connectors for apps ...
                                                                                                      • Add new Creator custom app

                                                                                                        Sign in to Zoho One, then click Directory in the left menu. Go to Applications, then click Add Application. Under Custom App, click Build. If you haven't added Zoho Creator yet, you will be prompted to do so. Click Add Zoho Creator and finish adding ...
                                                                                                      • Delete Marketplace app

                                                                                                        Note: Zoho Apps and Creator Custom Apps CANNOT BE DELETED. Try hiding them instead. Sign in to Zoho One , then click Directory in the left menu. Go to Applications, then click the Marketplace app you need to delete. Click , then click Delete. Click ...
                                                                                                      • Install a Marketplace app

                                                                                                        Note: Browse our marketplace installation guides to see if we have a customized help article for your app. Prerequisites A Single Sign On (SSO)-supported account in the app Permission to set up SSO in the app Configure SAML at Zoho One Sign in to ...
                                                                                                      • Integrate telephony

                                                                                                        Sign in to Zoho One , then click Directory in the left menu. Click Marketplace in the left menu. Click Learn more in the Telephony section, then click Enable Telephony. Click View Marketplace to integrate your existing PBX provider, or click Set Up ...
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