Webhooks facilitate automated HTTP notifications to third party applications from Zoho Projects. Using Webhooks, you can configure your own HTTP URLs and associate them to specific business rules in order to automate the entire notification process ...
Service Level Agreement
Service Level Agreement (SLA) defines the level of service that can be expected from the service provider to the customer. Zoho Projects supports SLA and it is user-defined. You can create escalation procedures in terms of which issues are subject to ...
Business Rules and Workflow for Issues
Business Rules allows you to organize the bugs more efficiently by setting criteria that match your project requirement. Business Rules are applied to bugs based on the rule list order, when there are multiple business rules. You can add, edit and ...
Notifications - Issue Tracker
Notifications allow you to inform the respective project users about the issue. You can notify the assignee, reporter or selected resources in the project. You can set the default notification pattern for issues. You can configure parameters like ...