Delete your QEngine account
What does this page cover
Learn how to request the deletion of your Zoho QEngine account. You will learn what data is permanently removed, what to check and prepare before you reach out, and how to submit your request.
Who can delete the account
- Only the super admin of the organization can delete the account.
- Users on paid plans must cancel their subscription before deleting the account.
1. Overview
If you no longer require your QEngine account, you can request its permanent deletion. When an account is deleted, all data stored in your portal is permanently removed. Once deleted, the action cannot be undone and the data cannot be recovered.
Note: Instead of deleting your account, if you wish to transfer your portal to another team member, contact support@zohoqengine.com.2. Deleting your QEngine account
To delete your QEngine account, send a request to support@zohoqengine.com. If you are on a paid plan, cancel your subscription before sending the request.
3. Points to note
Integrations
- Active integrations like Zoho Sprints and Jira stop working after deletion. Ensure you disconnect those integrations before you delete. Learn more
Agents and tunnels
- Agents and tunnels connected to your portal are affected by account deletion. Remove their registration against your account before you proceed. Learn more
API Keys
- API keys generated in QEngine stop working when the account is deleted. If you use these keys in CI/CD pipelines, such as a Jenkins integration, remove or update those references before deleting to avoid pipeline failures.
4. Related links
- Roles and Permissions
- User Management
- API Keys
- Integrating Zoho QEngine with Jenkins
- Integrating Zoho QEngine with Zoho Sprints
- Agent
- Installing Agent
- Tunnel