AI Assist: Overview
Availability
Available for | Profile Permissions | Only users with the Administrator profile can configure AI Assist. Once enabled, any user with the AI Assist profile permission can access the feature. |
Modules | Candidates, Job Openings, Contacts, Clients, Custom Module(s) | |
Plans | Enterprise, PeoplePlus & Zoho One | |
Editions | Both Staffing Agency and Corporate HR |
AI Providers
Provider | Details | Setup Required | Default Availability |
Zia (Zoho's LLM) | Built-in AI model developed by Zoho. Optimized for recruitment workflows such as job descriptions, assessments, and communication templates. | No setup required | Enabled by default |
OpenAI | Use your own OpenAI account to generate content via OpenAI’s models. Offers broader flexibility for users already invested in OpenAI. | Requires OpenAI Secret Key integration | Not enabled by default |
Enabling AI Assist
Go to Setup > Zia > AI Assist and enable the toggle.
Zia will be selected as the default LLM for content generation.
You can switch to Open AI's model if you wish by clicking Connect.
In the pop-up that is displayed, click Continue.
Then, click Proceed in Open AI's Data Privacy Notice.
Lastly, enter your Secret Key and click Activate Now.
Need help finding your Secret Key? Click hereThis will switch AI Assist's model to Open AI.
- AI Assist operates based on your unique Secret Key configured in your OpenAI account.
- AI Assist will be available only if English is selected as your default language. This setting can be changed from Setup > General > Personal Settings.
- Only users with the Administrator profile can enable AI Assist. Once enabled, users with the required profile-permission will be able to view the AI Assist button. Learn More
- AI Assist can be accessed while working with Email, SMS, Messaging & Job Templates. Additionally, you can also access AI Assist while sending Emails/SMS, creating job openings, and more.
- The word count in the prompt includes all visible words and hidden characters like spaces, punctuation and special characters. Learn More
- AI Assist is only available for the United States, Europe, Australia and India regions as of now.
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