Reports
Reports 2.0 - Monitoring real-time chat metrics
Overview The Reports module will provide you with a full overview of the overall performance of your brands and support operations on Zoho SalesIQ. You can track various data such as your operators' performance, volume of bot conversations, visitor ...
View Performance Report
You can view your performance report by navigating to My Profile tab. This report will provide your information about the operator activity, operator attended chats, and operator ratings. Clicking on Performance Report will display your performance ...
Reports
View the reports module, by clicking Reports on the Left-Hand side navigation, an overview section of the reports module will open up. The reports module consist of four sections Overview, Visitor Reports, Operator Reports, and tracking Reports. How ...