Creating and managing a Team Folder in WorkDrive TrueSync

Creating and managing a Team Folder in WorkDrive TrueSync

With the WorkDrive TrueSync application, you can effortlessly create new Team Folders for each new project or task. Depending on your project needs, you can set up multiple Team Folders, allowing you to add team members as necessary.

Create a Team Folder

  1. Go to File Explorer (Windows OS) / Finder (Mac OS) and select Zoho WorkDrive in the left pane. The WorkDrive TrueSync virtual drive will open on your computer.


  2. Right-click on the TrueSync virtual drive folder and select WorkDrive TrueSync > Create Team Folder.
  3. Alternatively, you can click the WorkDrive TrueSync icon  in the system tray or menu bar. A pop-up will appear. Click the + New button and choose the Team Folder option.
    This will open the     Create Team Folder window.


  4. Enter the name of your Team Folder and choose the type of Team Folder you want to create. You can choose between a Public Team Folder or a Private Team Folder.

  5. You can optionally include a short description of your Team Folder so that your members know what it’s about.

  6. Click Create.
    The Team Folder is now created. You can add members in the next screen or skip this step by clicking the Go to Team Folder option.

  7. To add members, enter the members' email addresses, assign appropriate roles, and click Add. Learn more about the members' roles in a Team Folder
Note: If creating a Team Folder is restricted to Admins at the team level, team members cannot create it.

Manage Team Folder members

Once a Team Folder is created, you can easily add or remove members as needed, or modify their roles. To manage the Team Folder members:



  1. Right-click on the Team Folder where you want to manage members.
  2. Click WorkDrive TrueSync and choose Manage Members option. The Manage Members dialog box will appear on your screen.
  3. From here, you can:
    1. Add members: Enter the email addresses of the members, assign appropriate roles, and then click Add.
    2. Remove a member: Click the X icon next to the member's current role.
    3. Edit a member's role: Click on the current role next to the member's name and assign a new role.
Important: If you can't find the Create Team Folder option, please disconnect your WorkDrive account from the TrueSync app and reconnect it again.

To disconnect your WorkDrive account:
  1. Click the WorkDrive TrueSync icon  in the taskbar or menu bar. The popup menu will open. 
  2. Click the Settings icon and select Preferences.
  3. Navigate to the Account tab and click the Disconnect Computer button.
  4. Click Yes in the confirmation dialog box.

Also read:
  1. Team Folder overview
  2. Creating or joining a Team Folder in WorkDrive web
  3. Team Folder roles and permissions