Multi-factor Authentication
How administrators can disable/re-enable MFA for users
To disable/re-enable MFA for your organization users, we recommend using Zoho Directory. It allows you manage your users across multiple Zoho apps from a single place. Refer to instructions below However, if you have enforced MFA from other apps such ...
OneAuth
Zoho's OneAuth is a multi-factor authentication (MFA) app designed to secure your Zoho accounts as well as other third-party accounts. The key features of OneAuth include the following: Passwordless sign-in allows you to sign in to your account ...
Multi-Mode MFA
Introduction Multi-mode MFA is an option wherein you can enable more than one MFA mode for your Zoho account. Zoho provides four modes to choose from: OneAuth, SMS-based OTP, app-based OTP (authenticator apps), and Security key. To enable multi-mode ...
OTP Authenticators
OTP authenticators are mobile applications that you can use to set up multi-factor authentication (MFA) for your account. These applications generate one-time passwords (OTPs) that change for every 'n' seconds. Once you set up MFA for your account ...
Introduction to multi-factor authentication (MFA)
Multi-factor authentication is used as an extra layer of security while signing in to your account. When you enable MFA, all your future sign-ins will require you to verify your identity to ensure that your account isn't accessed by unknown users. ...
Disable/Re-enable Multi-factor Authentication
If you don't have access to your account If you're currently locked out of your account and can't sign in to it: Recover your account using your previously-saved backup verification codes (or) passphrase (in case of OneAuth). Or, if you're an ...
Backup Verification codes
What are backup verification codes? Backup verification codes are a set of 12-digit codes that you can use to recover your Zoho account if you lose access to your MFA device or have issues signing in using MFA. These codes can be generated from ...
Trusted Browsers
Note: Based on your organization policy, trusted browsers may not be available for your Zoho account. Contact your admin to find out whether such a policy is applied. What are trusted browsers? Trusted browsers enable you to sign in to your Zoho ...
Security key
What is a security key? Security key is a hardware device that can be used to enable multi-factor authentication (MFA). They don't require a battery to function and need no software installation to authenticate your accounts. How security keys work? ...

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