Threads in Cliq
Threads are a group of related messages in reference to a particular subject or a topic made available exclusively in channels. When multiple people converse in a channel on various topics, you tend to lose focus on the topics that are being discussed. With threads, you can have conversations about multiple topics in the same channel by creating multiple threads, without causing any disturbance to other topics of interest that are being simultaneously discussed.
Configuring Threads in Cliq
Enabling threads in Cliq is quite simple. The admin of the organization has to
configure the Reply modes for channel levels as
"Threads" and the channel admin has to set
"Threads" as the
reply mode to allow the users to reply in threads.
Using Threads
- Message menu will be displayed when you hover over a message. Select the Reply in Thread option. Now when you reply to messages, threads will be created
- You and the person whose message you replied to by default become the followers of the thread
- You can add users as followers to a thread
- Threads in a channel can be followed by any user who is a part of that channel
- Cliq also provides multiple ways to view and receive notifications for threads to help users organize threads better
Some of the other actions that you can perform in threads are:
- Make calls within threads
- Forward message from a thread
- Follow / Unfollow a thread
- Add followers to a thread
- Share a thread via Permalink
- Close a thread
- Print a thread
- Unpin Thread
- Schedule Meetings in thread
- Set a Reminder in thread
- Turn off history in a thread
- View all the media in a thread
- Rename a thread
- Search in the thread
- Open as new chat
- Search a thread
Note: The action numbers : 4-12 can be performed by clicking on the Action menu made available in the thread
Admin Note: Refer the link to know about
how you can configure threads in Cliq .
Access your files securely from anywhere
Zoho CRM Training Programs
Learn how to use the best tools for sales force automation and better customer engagement from Zoho's implementation specialists.
Zoho DataPrep Personalized Demo
If you'd like a personalized walk-through of our data preparation tool, please request a demo and we'll be happy to show you how to get the best out of Zoho DataPrep.
- Zoho Workerly Home
- Forums
- Connect With Us:
- Zoho Recruit Home
- Forums
- Connect With Us:
Centralize Knowledge. Transform Learning.
All-in-one knowledge management and training platform for your employees and customers.
New to Zoho Writer?
Create. Review. Publish.
New to Zoho CRM Plus?
Deliver unforgettable customer experiences
New to Zoho CRM Plus?
Deliver unforgettable customer experiences
New to Zoho Marketing Plus?
Everything you need to run your marketing
New to Zoho Marketing Plus?
Everything you need to run your marketing
You are currently viewing the help pages of Qntrl’s earlier version. Click here to view our latest version—Qntrl 3.0's help articles.
New to Zoho Survey?
Zoho Sheet Resources
Zoho Forms Resources
New to Zoho Sign?
Zoho Sign Resources
Sign, Paperless!
New to Zoho TeamInbox?
Zoho TeamInbox Resources
New to Zoho ZeptoMail?
Design. Discuss. Deliver.
New to Zoho Workerly?
New to Zoho Recruit?
New to Zoho CRM?
New to Zoho Projects?
New to Zoho Sprints?
New to Zoho Assist?
New to Bigin?
Related Articles
How to create a thread in Cliq?
Enabling threads in Cliq To enable Threads navigate to the Permissions section of threads by clicking on the channel icon and selecting Permissions or select Channel Info made available in Actions menu in the channel. Click on Reply Modes dropdown ...How to forward a message from a thread
To forward a message to a Thread: Navigate to the message in the thread, you want to forward Click on the three dots Click forward Select the messages you want to forward Select "Include Original Sender info" if you want your message to be forwarded ...Navigation Sidebar
The navigation sidebar in Cliq provides you with easy accessibility to modules that help you to connect, communicate and collaborate. Customizing your navigation sidebar in Cliq Admin If you are an admin, you can customize your navigation bar for ...Where will I receive the notifications of the threads that I am following?
There are 2 navigation sidebar layouts available in Cliq : Consolidated View and Categorized View. Here's how you can access the layout options: Navigate to Profile and Settings Select General You will find layout options for threads under Select ...Followers of a thread in Cliq
How can I become a follower of a thread? You can become a follower of a thread: By clicking on the Follow button in the thread By replying to a message in a thread The user initiating the thread and users replying to the thread by default become ...
New to Zoho LandingPage?
Zoho LandingPage Resources