Customers discover businesses through a variety of directories and often leave reviews scattered across platforms.
Analyzing each review separately can be challenging. Zoho Publish streamlines this process by consolidating all
reviews in a single place. When responding to reviews, you can use AI or set up review templates.
Navigate to Home > Business Group > Business > Reviews.
Click the icon to view a
list of connected business directories.
Choose a business directory. The reviews specific to that directory will be
displayed.
You can click the icon to sort
reviews based on the rating - Low to High or High to Low.