Using WorkDrive
Unable to open a file or folder in WorkDrive
Experiencing difficulty accessing a file or folder in WorkDrive? This issue may arise due to one of the following reasons: Issues with file access permission Account discrepancy Shared link may have expired File is moved or deleted Invalid URL 1. ...
Tree Navigation View
When you have many folders in your My Folders or Team Folders, navigating to what you need can be quite a challenge. The Tree Navigation View in WorkDrive follows a hierarchical structure similar to a tree. It helps you navigate through the folders ...
WorkDrive Snap: Recording options in WorkDrive
You can now record screens, video, and audio right from within the WorkDrive app and share it with your team. You can also record offline. However, to upload the file you must be connected to the internet. Permissions and recording options vary ...
Add a custom audio cover image
Zoho WorkDrive allows you to modify the default system-generated cover image to a custom cover image for your audio files. The updated image will appear in all audio preview (including external users' view and embedded view), and as a thumbnail in ...
Virus files in WorkDrive
WorkDrive scans every file before you download it to your system. If a virus is detected in a file that you're downloading, you will be shown an alert message. You can choose to cancel the download or continue it at your own risk. If you are ...
Notification Preferences
Feature availability: Available for all team and individual plans Available for all users Notifications help you stay up-to-date with your team on any task or project. WorkDrive allows you to choose the list of notifications you need and where you ...
Video Chapters
Feature availability: Available for all team and individual plans Available for all users Video chapters help you break up a video into multiple sections, so viewers can see what's covered in the video, and quickly jump to the topic they're ...
Add a custom video cover image
Zoho WorkDrive allows you to modify the default system-generated cover image to a custom cover image to show what's exactly in your video. The updated image will appear in all the video preview (including external users' view), embedded view, and as ...
Keyboard shortcuts in WorkDrive
Note: Create Team Folder and Mark as Ready options are only available for team plans in WorkDrive.
Template Categories
You can create categories and group the templates that are available in your gallery. Currently, you can organize your templates in My Templates and Org Templates. Note: You cannot create categories for Public Templates. Create a new category Click ...
View and manage items in Shared with Me
All files and folders shared with you directly by other users or via groups will be listed under Shared with Me. Based on the permission you have on each file or folder, you will be able to view, download, edit, or share those items. Go to your Zoho ...
Advanced file properties in WorkDrive
Zoho WorkDrive supports some advanced properties (meta data) for different file types. So, when you upload files from your desktop or from other cloud services with advanced file properties, you will be able to see them in WorkDrive. To view advanced ...
Share to WorkDrive Support
Share files and folders with the WorkDrive support team to analyse, debug, or understand issues related to preview, formatting, and editing. (For other issues, please send an email to WorkDrive support) WorkDrive support info: For EU region: ...
Templates in WorkDrive
Templates are preset layouts that help you create files with consistent file settings, such as style, design, and formatting, including the default or primary content. Zoho WorkDrive allows you to create or save templates for documents and ...
Image Library in Zoho WorkDrive
Images that users insert in Zoho editing software (Writer, Sheet, and Show) get stored automatically in their My Folders section. They can reuse these images directly from the Library in new editor files. Steps to access Image Library in WorkDrive : ...
Zoho WorkDrive Supported Browsers
Zoho WorkDrive works best in the latest version of the following browsers: Google Chrome Firefox Safari Microsoft Edge Opera Ulaa Note: All these browsers have been tested on both Mac and Windows operating systems.
General Preferences
The General Preferences help you to choose the default settings for your account. This includes theme, view, sorting, landing location, Team Folder listing, and file conversion. Left Panel Choose a theme for the left panel in your WorkDrive account. ...
Labels
Labels help you to easily identify and access files and folders across different locations in WorkDrive. You can add labels based on priority, status, task, and much more. Once you add a label to files and folders, you can view all those items under ...
Supported languages for Optical Character Recognition (OCR) in Search
With WorkDrive's Optical Character Recognition (OCR) feature, you can search for texts within images. English will be the default OCR search language. In addition to that, you can choose one more language from the Content Settings in Admin Console. ...
Supported object categories in Search (Object Detection)
With WorkDrive's Object Detection feature, you can search for image files based on the actual objects present in them. Here's the list of supported object categories in Search: person bicycle car motorcycle airplane bus train truck boat traffic light ...
Create custom download links for files and folders
Easily create download links for files and folders stored in a Team Folder or My Folders and share them with your team members and external users. You can set a download limit and expiration for each download link. You can also create multiple custom ...
Create embed codes for files and folders
Easily create embed codes for files and folders stored in a Team Folder or My Folders and add them to websites and blogs. External users can view, download, and print the embedded files and folders from websites and blogs. Note: Download and print ...
Create Zip files
Easily create zip files to back up multiple files and folders in WorkDrive web. If you want to store this data in your computer, you can simply download the zip file at any time and extract its items. Support for zip is only available for Team plans, ...
Supported languages in WorkDrive
Zoho WorkDrive is available in the following 52 languages for both web and mobile applications: Arabic (العربية) Bulgarian (български) Catalan (Català) Chinese (中文 (简体)) Czech (Čeština) Danish (Dansk) Dutch(Nederlands) English (US) French (Français) ...
Supported files in WorkDrive
Supported files for conversion Zoho's built-in Office Suite helps you edit documents, spreadsheets, and presentations using Writer, Sheet, and Show respectively. (Learn more) You can upload files in different formats, such as .docx, .pptx, or .xlsx ...
Add comments on files
Zoho WorkDrive allows reviewers to give feedback and exchange ideas on shared files using comments. To add a comment Select a file and click the More actions icon on the top action bar. Select Add Comment from the dropdown. Alternatively, you can ...
Sort or filter files and folders
Sort files and folders Sort files and folders in a Team Folder or My Folders by Name, Last Modified, or Created Time for easier access. To sort files and folders: 1. Go to a Team Folder or My Folders in Zoho WorkDrive. 2. Select the Sort by icon on ...
Search files and folders
You don't need to manually search through a long list of folders and files to locate what you're looking for. If you know the file name, the folder name, or the author's name, you can simply search using this information. If you only know a keyword ...
Recent Files and Favorites
Recent Files The Recent Files tab will automatically display all the files you have worked on recently for easy access. To view your recent files: 1. Go to your Zoho WorkDrive account. 2. Select the Recent Files tab in the left panel. 3. Scroll down ...
Preview and download files
Preview a file You can preview a file without opening it for editing. Use the navigation arrows to flip through the files in a folder or album. To preview a file: 1. Select a file from My Folders or a Team Folder. 2. Click the More actions icon next ...
View file properties
Learn everything about a file in Zoho WorkDrive by viewing its properties. Learn how to view general info, versions, activity, and access stats of a file. View General Info To view general information of a file: 1. Select a file in My Folders or a ...
Check out or check in files
You can prevent other users from editing a file by checking it out. Once you're ready to start collaborating again, check the file back in. The support for file locking (Check out/ Check in) is available for all team plans in WorkDrive. A user must ...