Feature Request - Multiple Account Login / Account Switching e.g., Google

Feature Request - Multiple Account Login / Account Switching e.g., Google

Hi, I would like to request Zoho enable multiple account handing. The current SSO process is extremely, extremely frustrating as someone who needs regular, frequent access to multiple accounts.

I understand Zoho's tagline "One Account. Access All Services" but I don't see why people can't have the option to switch accounts. Google is probably the best example of this. You login to Gmail with your default account, head over to Google Sheets and switch users so your child can view their school project, check your Gmail and it shows you mail for your default account - but gives you the option to switch to other accounts without having to logout. Etc.

I'll provide some background information to explain why I feel this is a necessary component to Zoho. Firstly, you offer so many apps that attract a large audience of people, all with different needs. Secondly, from a business standpoint, a lot of companies use your services, but don't use ALL your services.  

I have multiple clients each with their own Zoho business account, and I need to be able to login to those accounts without it disrupting the workflow of the other business accounts. I have a different domain-specific login to each of those accounts, and I have my own personal Zoho account for billing/invoice purposes.

Issue 1 -  I am careful to untick the "keep me signed in" checkbox every time I login, but I am always signed in to that account unless I specifically sign out and sign in as another user. Doesn't matter how much time passes, I never automatically get logged out.

Issue 2 - I've setup custom webmail logins for each client domain, which I also access for administrative purposes. If I was logged into Company A's  mail.aa.com yesterday and today I navigate to Company B's  webmail.bb.com and login with the correct Company B credentials, I get redirected to  mail.aa.com (Company A) with a login error, saying my login credentials are not correct. There's no way to log out of Company A from that page, so I have to navigate back to zoho.com, logout, and login to Company B from there.

Issue 3 - SSO makes it too easy to inadvertently add unwanted Zoho apps to the wrong accounts. Checking a SPAM issue in Zoho Mail for Company A and then checking the accounting in Zoho Books for Company B has led to accidentally adding apps to the wrong account more than once.  
Ex: Logging Company A out of Zoho Books redirects you to the login page for Zoho Books. If Company B doesn't use Zoho Books and I accidentally login from there, your platform will log me in of course, but also will attempt to add Zoho Books to that account. 

When setting up my Zoho Invoice account for the first time, I didn't realize I was still auto-logged in to Business B account. When I added my personal email address to create the account, I thought it had created my own Zoho account and I was logged in there. Turns out, it just added my personal email address to Business B account. Trying to unattach my personal email address from that business account so I could create my own Zoho account was a big headache.

Issue 4 - Trying to use Zoho Invoice to track my own hours and work on the above projects is impossible. Doing work for Business A. Logout. Login to my own Zoho account to update time sheet. Logout. Login to Company B. Provide support. Logout. Login to my Zoho account to update time sheet for Company B...etc. It's constantly back and forth. Furthermore:

Issue 4A - Zoho Invoice Timer extension issues. It is a GREAT little tool to more easily keep track of expenses instead of having to navigate to Zoho Invoice in my browser. However, if you manage more than 1 account as I do, it is a nearly useless tool. If you were last logged into a different Zoho account looking at webmail or whatever, the extension will pull that account (even if you don't have Zoho Invoice setup on that account). It throws an error "No organizations found!" error, but doesn't redirect you to a login window so you have to navigate to Zoho in your browser anyways just to login, then go back to the extension and start the timer. If you logged out of your Invoice account to login as another account for work, and later try to end the timer, you can't as you aren't logged in with your Zoho Invoice account. Back to the browser to login, back to the extension to stop the timer.

I feel like Zoho can definitely have the best of both worlds without sacrificing functionality or ease of access. In reality, multiple account handling would make lives exponentially easier for people in Web Development or Freelance like me who need to access multiple accounts on a regular basis.

Thanks for your time & consideration.

    • Topic Participants

    • tde

    • Sticky Posts

    • My Zoho Story #19 - How and IT service provider, CTSP, are streamlining customer support using Zoho

      My Zoho Story is a video podcast series where we connect with Zoho users worldwide to hear from them about their experiences with Zoho and how it became an integral part of their everyday business life. Our recent 'My Zoho Story' took us to Australia

    • My Zoho Story #18- How Mirage Visual Limited achieved enhanced customer service experience, using Zoho

      My Zoho Story is a video podcast series where we connect with Zoho users worldwide to hear from them about their experiences with Zoho and how it became an integral part of their everyday business life. Our recent interview with Sam Blenkiron from Mirage

    • My Zoho Story #17 - How Superior Trucking Payroll Service scaled their business with Zoho

      My Zoho Story is a video podcast series where we connect with Zoho users worldwide to hear from them about their experiences with Zoho and how it became an integral part of their everyday business life. In our recent episode, we had the opportunity to

    • Update on the upcoming Zoho User Group meetups - Q1

      Hey Zoho Community!  How're you all doing? We have an important announcement about the Zoho User Group meetups this quarter - Owing to the looming threat of COVID - 19, we're recalling several of our ZUG meetups that can't be run locally and are pulling back our Zoho teams who have traveled for these events. We have also suspended Zoho meetups run by our local partners and user group leaders as we do not want any of our users to come in harm's way. For those of you who have not seen the email about

    • Eighth day of Christmas - Zoho Recruit

      Check out the story behind our sixth day of Christmas post. ​ The eighth day of the 12 days of Christmas relates to Zoho Recruit  "On the eighth day of Christmas my true love sent to me: eight maids a milking, seven swans a swimming, six geese a laying, five golden rings, four calling birds, three french hens, two turtle-doves, and a partridge in a pear tree." The eight maids walking up with portfolios in their hands signifies Zoho Recruit's recruitment solutions built to provide diverse, end-to-end

      • Recent Topics

      • Salesforceに添付ファイルを格納したい

        お世話になっております。 Salesforceに添付ファイルを格納したく、カスタムオブジェクトに連携し、 「ファイルのアップロード」項目を設けました。 実際、エラーもなく送信出来たのですが、実際生成されたカスタムオブジェクトのレコードを見ると、どこにも添付ファイルがありません。仕様として、この添付ファイルはSalesforceのどこに格納されるのでしょうか？ 今回作りたいフォームは、複数の書類を添付するため、Zohoformのファイルアップロード項目「本人確認書類」「源泉徴収票」などの項目を、Salesforce側にも設けた「本人確認書類」「源泉徴収票」という各項目にURLリンクとして紐づけたいと思っておりました。

      • Dynamic image in form works in the app but not on the customer portal.

        img = frm_Fichas[ID == input.Nombre].Foto; imgno = Nophoto[ID2 = 1].Image; if(len(img) > 1) { img = img.replaceAll("/sharedBy/appLinkName/",zoho.appuri); img = img.replaceAll("viewLinkName","Fichas_de_personal_public"); img = img.replaceAll("fieldName","Foto");

      • Is it possible to retrieve function (Deluge) code from Zoho CRM externally?

        Hi Everyone, Is it possible to fetch or retrieve the Deluge function code from Zoho CRM using an external method (API or any other approach)? I would like to know if there is any way to access or extract the function script outside of Zoho CRM, or if

      • Uplifted homepage experience

        Editions: All editions. Availability update: 17th February 2026: All editions in the CA and SA DC | JP DC (Free, Standard and Professional editions) 23 February 2026: JP (All Editions) | AU, CN (Free, Standard, Professional editions) 27 February 2026:

      • Allow Font Size 11 in Editors...

        That is basic functionality...

      • Where is the scheduled report in New UI?

        Hi Team, Seems there is not such a field in New UI, hence I have to switch to old UI to handle request..

      • Approval Workflow for Purchase Orders Abrir

        The requirement is , that all purchase orders greater than or equal to 5000 go through an approval process from certain people, but within books I only see that the approvers can be by levels or any approver but we cannot enter a rule like these. Can

      • WeTravel + Zoho CRM Integration - Has Anyone Built a Connector or Extension?

        Hi all, I'm exploring options for integrating Zoho CRM with WeTravel (booking & payment platform for tour operators). Zapier seems to be the common method but seems limited. I'm wondering if anyone in the community has developed a more comprehensive solution,

      • Option in pipeline deal to select which hotel or branch or store if client has more than one local store

        Hi, I would like to know if there is an option in the deal pipeline to select which hotel, branch, or store a deal is related to—if the company has more than one location. For example, I have a client that owns several hotels under the same company, and

      • Undo article like/dislike

        It seems to be not possible to undo your like/dislike for an article. Would be great if you can. Kind regards, Helen

      • Nested notebooks

        Dear Sir/Madam, I would like to know if it is possible to nest notebooks. It would be very helpful when there are too many, as it would improve organization. Thank you for your response. Best regards.

      • Tax in Quote

        Each row item in a quote has a tax value. At the total numbers at the bottom, there is also a Tax entry. If you select tax in both of the (line item, and the total), the tax doubles. My assumption is that the Tax total should be totalling the tax from

      • Issue with "Send Email" from Quotes not loading Email Template data

        Hi everyone, I'm currently experiencing an issue when using the "Send Email" option from a Quote record in Zoho CRM. What’s happening: When I go to the Quotes module and select a record, then click Send Email, the attached file (Quote) correctly pulls

      • Dynamically Fetching Lookup Field Display Value

        I have an audit trail form, Audit_Changes, that tracks old vs new values across different forms. For lookup fields, the old/new value is the ID, but I also need the display value. What's a best practice for dynamically fetching the display value of the

      • Stop Scrolling, Start Asking: Meet Zia for Your Files

        Hey everyone 👋 The era of 'scrolling and searching' is officially over. Whether it's a dense legal contract or a long meeting recording, searching for specific details is a massive time-sink. We think you should be able to interact with your files, not

      • Introducing a smarter, faster, and more flexible charting experience

        Hello Zoho Sheet users, We're delighted to share the latest news about a major update to charts in Zoho Sheet! The new version supports dynamic data ranges, granular styling options, faster loading, and other interesting enhancements that allow you to

      • How to create a new Batch and update Stock via Inventory?

        Hi everyone, We are building an automation where a user enters batch details (Batch Number, Mfg Date, Expiry, and Quantity) into a Custom Module. I need this to trigger an API call to Zoho Inventory to: Create the new batch for the item. Increase the

      • How do I open MSG files in Microsoft Word?

        If you want to open MSG files in Microsoft Word is not natively supported, as MSG is an email file format created by Microsoft Outlook. However, there are professional approaches to access MSG content in Word. First, open the MSG file in Outlook and copy

      • Unable to charge GST on shipping/packing & Forwarding charges in INDIA

        Currently, tax rates only apply to items. It does not apply tax to any shipping or packing & forwarding charges that may be on the order as well. However, these charges are taxable under GST in India. Please add the ability to apply tax to these charges.

      • How to add packing & forwarding charge in purchase order & quotation???

        Hello Zoho Team I have just started using Zoho for my company and I wanted to make purchase order. My supplier charges fix 2% as packing & forwarding on Total amount of material and then they charge me tax. For example, Material 1 = 100 Rs Material 2

      • How to create a boxplot chart in Zoho Analytics?

        Hi, I'm looking forward to making a boxplot in Zoho Analytics, either with all my data or with a time segmentation. No documentation or YouTube video explaining that was found. I guess this is a feature gap. How feasible would it be to add this to Analytics?

      • What are the create bill API line item requiered fields

        While the following documentation says that the line items array is requiered it doesn't say what if any files are requiered in the array. Does anyone know? API documentation: https://www.zoho.com/inventory/api/v1/bills/#create-a-bill I'm trying to add

      • WorkDrive issues with Windows Explorer Not Responding

        We are using WorkDrive to collaborate on editing video content. We have a lot of files and quite a few are a few gigs. Recently anytime I try and work with the files Explorer freezes for a couple minutes whether it's dragging the files into Premiere or

      • Connecting Zoho Inventory to ShipStation

        we are looking for someone to help connect via API shipStation with Zoho inventory. Any ideas? Thanks. Uri

      • Where is the settings option in zoho writer?

        hi, my zoho writer on windows has menu fonts too large. where do i find the settings to change this option? my screen resolution is correct and other apps/softwares in windows have no issues. regards

      • Using IMAP configuration for shared email inboxes

        Our customer service team utilizes shared email boxes to allow multiple people to view and handle incoming customer requests. For example, the customer sends an email to info@xxxx.com and multiple people can view it and handle the request. How can I configure

      • When Does WorkDrive integrate with Books?

        When Does WorkDrive integrate with Books?

      • POP mailbox limits

        If I am accessing a remote POP mail server using Zoho Mail is there a mailbox quota for the account or is it all related to my mail account storage limits?

      • Warranty Service and Repair in Zoho FSM

        Hi There, We are a retail store that sells products and also performs installations and repairs. Our field technicians handle this work. Some repairs are covered by manufacturers, who reimburse us for both parts and labour. In these cases, we perform

      • Zoho Sheet for Desktop

        Does Zoho plans to develop a Desktop version of Sheet that installs on the computer like was done with Writer?

      • WhatsApp phone number migration

        Hi @Gowri V and @Pheranda Nongpiur, Thanks for implementing the promised enhancements to the integration between Zoho CRM and WhatsApp. The previous discussion has been locked, so I'm opening this new one. I am copying below a specific

      • WebDAV support

        I need WebDAV support so that I can upload/download (and modify) documents from my local file system. Is anything planned in his direction?

      • Suggestions for Improved Table Management and Dashboard Filter Controls in Zoho Analytics

        Dear Zoho Analytics Community, I hope you are doing well. I would like to share a few suggestions based on issues I am currently experiencing while working with visualizations and dashboards. Firstly, when I create a new visualization using the Sales-Order

      • SPF: HELO does not publish an SPF Record

        I am using Zoho mail. Completed all of the required prerequisites from the dashboard to avoid any issues with mail delivery. But when checking on mail-tester.com getting the following error. Can anyone help me solve this?

      • How do I create an update to the Cost Price from landed costs?

        Hi fellow Zoho Inventory battlers, I am new to Zoho inventory and was completely baffled to find that the cost price of products does not update when a new purchase order is received. The cost price is just made up numbers I start with when the product

      • Price Managment

        I have been in discussions with Zoho for some time and not getting what I need. Maybe someone can help explain the logic behind this for me as I fail to understand. When creating an item, you input a sales rate and purchase rate. These rates are just

      • Actual vs Minimum

        Hi all, I am sure I am not the only one having this need. We are implementing billing on a 30-minute increment, with a minimum of 30 minutes per ticket. My question is, is there a way to create a formula or function to track both the minimum bill vs the

      • Generate leads from instagram

        hello i have question. If connect instagram using zoho social, it is possible to get lead from instagram? example if someone send me direct message or comment on my post and then they generate to lead

      • Kaizen #234 - Automating Deal Handoff with Zia Assistant API, Workflow, Deluge, and Widget in Zoho CRM

        Hello all! Welcome back to a fresh Kaizen week. In this post, we will explore how to automate the deal handoff process in Zoho CRM using Zia Assistant API + Workflow + Deluge + Widgets. Here’s how the final output looks when a deal is reassigned 1. Deal

      • How do you print a refund check to customer?

        Maybe this is a dumb question, but how does anyone print a refund check to a customer? We cant find anywhere to either just print a check and pick a customer, or where to do so from a credit note.

      • Next Page