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• Sticky Posts

• An update to improve email delivery | Email Authentication & Relay

  Update Rollout Latest Update: Enterprise users (8th July, 2025) This update is now live for Enterprise plan users in all regions. This includes People Plus, but not Zoho One, which will be covered in an upcoming update. Professional users (31st May 2025)

• Zoho Recruit User Group Meet-up | INDIA 2025 (Venue Finalised)

  Hello Zoho Recruit users from India, We’re pleased and excited to announce our 2025 edition of Zoho user group meet-up in India in five cities! In this meet-up, our team of experts will help you understand the intricate nuances to use Zoho Recruit better,

• Zoho Recruit is coming to the UK | Zoho Community Learning Series

  Customers from the United Kingdom, Exciting news: We will be in London for the Zoho Recruit user meet up. Our team will help you better understand the intricate nuances of Zoho Recruit to help you hire faster, inform about new and upcoming features, and

• Ask the experts - A live Q & A discussion on Zoho Recruit

  We are delighted to come back with another edition of Ask the Experts community series. This edition, we'll be focusing on everything about Zoho Recruit. The topics will focus on the features that are used/asked by the majority of users and also based

• Restriction on 'From' addresses with a public domain

  Dear Zoho Recruit Community, We hope this message finds you well. This post is to inform you about some important updates regarding email restrictions within Zoho Recruit. Effective post 31st March 2025, we will be implementing changes to the use of email

• Recent Topics

• Pausing WhatsApp Marketing Messages for US Numbers Starting April 1, 2025

  Dear Marketers, Starting April 1, 2025, WhatsApp will temporarily pause the delivery of all marketing template messages to users with US phone numbers (+1 dialling code and US area codes). You can read more about it here. This new measure by Meta is a

• Zoho Workdrive Fixed View or Sort Settings for External Links

  Hi , For the folder links we shared via an external link, it would be great if we could set the view and sort options that the external user will see when accessing the file through the link. Thanks to everyone.

• Get all timesheets of all projects of specific date from API

  I can get all timesheets of all projects of specific date with this call : GET /portal/[PORTALID]/projects/[PROJECTID]/logs/For all getting, this action is called for each project ant do that is not very good... Does it exist a call which I ignore, as  GET /portal/[PORTALID]/logs/[DATE] ?

• Creator Simplified #6 : Create custom buttons for multiple records using form object

  Hey Creators! It's learning time! Requirement Perform actions for multiple records in a single button-click using a form object. Sample Use-case In an employee management app, the HR needs to send a mail on a button-click to all employees regarding a

• Can't add company logo and favicon as a superadmin

  I am logged in as the superadmin but can't add company logo and favicon - the fields are greyed out. Any idea as to what the problem could be?

• Duplicate Contact Records in Zoho CRM

  Hi team, Has anyone experienced an issue in Zoho CRM where contact records are suddenly being duplicated? I noticed today that some of our existing records appear to have been added again as new contacts earlier this morning. Appreciate any insights or

• Storage Issue with Zoho Sync

  Hello Zoho, We have uploaded multiple GBs of Data into ZohoDrive but the actual size taken in the windows is worrying us. The difference is folder / drive size was significant and it cannot be caused due to small word/excel files. I hoping all the uploaded

• Mail issue

  Mail to and from the alchemyfx.in domain not receiving or sending.. all other mails are working properly

• Emails sent from my Zoho Mail account are frequently landing in the recipient's spam folder instead of their inbox.

  I have noticed that many of my outgoing emails are being marked as spam by recipients' email providers. I have already checked my SPF, DKIM, and DMARC settings in Zoho Mail and ensured they are properly configured. Additionally, I have tried using a professional

• Can Client generate Sales Order by himself?

  My business primarily operates in the B2B sector, and I've observed that my sales team and I spend an excessive amount of time obtaining sales orders from our customers. This is particularly relevant in a product-based business with multiple SKUs. I am

• Count the NUMBER of Contacts for an Account automatically

  Hello. Is there any way Zoho can count the number of CONTACTS for a particular ACCOUNT and have a field in the ACCOUNT module update itself automatically? Currently we use Zoho to administer our language school and the Contacts represent students and Accounts represent Grupos (Classes). It would be very useful for us to have a feature like this enabled, and I can see other similar applications requiring something like this. The solution would be even better if the Contacts met a specified criteria,

• Expanding profile stitching to SMS and WhatsApp

  Customers interact with brands across multiple touchpoints—emails, websites, social media, and messaging platforms. Without the right tools, these interactions remain fragmented, making it difficult to get a complete view of your audience. This is where

• Success message - Warning message

  We already have the "success message". The alert does not work in the report action; a "warning message" (with red color) would be ideal. Additionally, we should be able to set the duration which the message stays before it fades out, as it is currently

• How to Dynamicaly display image in the Detailed View Report ?

  I have an "Add Employee" form that includes an image field for uploading an employee's profile picture from their local computer. In the "Apply Leave" form, I also have an image field where I want the employee's profile picture to be auto-populated based

• Custom Related List anchor tag with tel protocol

  The following code worked great for about a year to create clickable tel and mailto links in a related list in the Deals module. Just this morning, it started displaying the HTML as text. For example: <a href='tel:8882490100'>8882490100</a> Zoho support

• Bulk payment of bills from multiple vendors

  Is there a way to pay multiple vendors bills in one transaction?  It appears that you have to deal with each one as a seperate transaction.  Is there a way to export the transactions to the bank using an ABA file?

• How do I add new line and format text in zoho desk ticket?

  I am generating a ticket via API and looking to update "description" field of ticket whenever I need. Is there a document where I can find supported formatting for description field on a ticket.  I need to find: Adding a new line and adding bold text,

• Calendar View for Zoho Tickets

  Is there a way to view your tickets with due dates on a calendar view? I can not find a way to merge my Zoho Calendar and Tickets. This would be extremely helpful to my team.

• How to export hidden description in the pdf upon submission

  There's a 'description' in my form that is hidden unless a checkbox is marked 'show'. I was able to achieve this as a field rule; if checkbox contains 'yes', show description box. If this checkbox is not marked yes, the pdf export after submission doesn't

• Email Builder Editor is not functioning or loading correctly

  Email editor function is not working or loading correctly in any template, new or old. Cleared my cache, restarted browser, problem unchanged.

• Issue in downloading the sent logs

  Hi Team, I'm unable to export the sent file for any email campaign. When selecting all fields, the system indicates that the document will be sent via email, but I haven't received it. At times, it shows a download option, but the file doesn’t get downloaded.

• Why Sharing Rules do Not support relative date comparison???

  I am creating a Sharing Rule and simply want to share where "Last Day of Coverage" (Date field) is Greater than TODAY (Starting Tomorrow). However, sharing rules don't have the option to compare a date field to a relative date (like today), only to Static

• Post message to a channel using a simple one-line command!

  Hi Everybody! This post is all about posting a message in a Channel using cURL, Wget and PowerShell. cURL is a light-weight, command interface used to transfer data to a server. The steps are pretty easy!  The three most important points here are  Generating an Auth token Get your Channel Unique Name Form your message as a JSON structure Generating an Auth token To use the 'Messaging API' you'll need Cliq's authentication token from Zoho Accounts. Generate an auth token by hitting the below-given

• Activity or History Log User Login

  Hi Everyone, I have Zoho Customer Portal, which has pages and reports. Is it possible to create 1 field such as true/false to find out users who have opened the customer portal? Like a kind of user activity log. Thank you so much.

• Invalid Emails in CRM

  Is there a way to get a report or create a view that shows all email addresses that are invalid for any reason? I keep coming across them and want to ensure that they are flagged with users to update. This is on a custom module.

• Associating an Email from CRM Email Parser to Contact Record via Function

  Is it possible to create a custom function that will associate email records from zCRM's Email Parser functionality to a contact record where specific fields match? Our use-case is that we have service providers using third-party event booking systems

• How to Bring to front the picture?

  I have 2 pictures that have to layers but i can't find bring to front button, Thank

• No Responses in PageSense Polls

  Hello everyone, I have launched a poll on two websites yesterday and I think that responses are not being recorded correctly at the moment. I can see the poll on the page and have tried to submit test answers which are not showing on the PageSense report.

• Join Zoho Meeting only via Web browser and not with Zoho Meeting App

  Dear Zoho team, according to the documentation [1], Zoho Meeting only offers web view for Chrome and Firefox on a desktop. For other browsers and devices, participants can only join a Zoho Meaning with the Zoho Meeting App installed. This is a big hurdle

• Email alias per task list so these tasks don't get listed under a 'General' task list that we didn't create nor use

  Using an email alias to add tasks is very good for forwarding emails directly into Zoho Projects however everything gets listed under a 'General' task list which is counter-intuitive. It would be good to have an email alias for each task list so we can

• Creating Form PDF and Adding to CRM Account

  I have client onboarding forms that I'll be creating in Zoho Forms and these forms will gather information from clients that will help with upcoming projects. I want to know how I can have a pdf created from a from submission and automatically attach

• Line formatting in data coming from Zoho Flow

  I have a flow that creates a zoho desk ticket. The text is not formatted with line breaks once it arrives at Zoho Desk. How do I force line breaks?

• Is there a way to hide page titles on Zoho Survey?

  Hello, Not sure if I'm just missing it, but is there a way to hide the titles of individual pages in Zoho survey and remove the divider between the page title and the content. Or at least change the color? I find them super ugly. Thanks!

• Windows Security Alert

  Hi, I'm using Zoho Assist with feature remote support session. I'm inviting a end user to a remote support session. When a user connects to a Zoho Assist remote support session we’re seeing Windows Security Alert pop up requesting changes to the firewall.

• Strategy influencer in Zoho CRM now shows personalized prescriptions

  Dear Customers, We hope you're well! We are here with an enhancement that will help add direction to your business' growth: Dynamic prescriptions for users. As you might know, Strategy influencer is an AI-powered dashboard that will prescribe strategies

• Google Maps API integration into Forms

  I looked around a good bit and could  not find anything on this topic. I was curious about using the Google Maps API on a Zoho Form. Specifically an order form for a product that we will only deliver within certain City Limits. We currently use the API to call the exact address (as dictated by Google) and if the City name does not match where we service it is very evident. (Using FormCraft Form in Word Press) The "exact address" name is also used later in the process as well.  I do not see a way

• WorkDrive TrueSync taking up local storage

  I've recently started using workdrive TS because my Local storage is really limited, and the virtual drive seemed like a really good solution to that, but after the sync process my Local drive is full, did I do something wrong? Really need to work online

• Solicitud de asistencia para migración de Unidades Compartidas de Google Drive a Zoho WorkDrive

  Estimado equipo de soporte de Zoho, Nos gustaría solicitar asistencia para realizar la migración de nuestras "Unidades Compartidas" de Google Drive a Zoho WorkDrive. Actualmente, tenemos varias unidades compartidas en Google Drive que necesitamos transferir

• Disable Subform Actions using Client Script Add Row, Edit, Delete

  Currently we cannot disable subform actions such as Add Row, edit row using client script It will be really beneficial if we can disable these actions from Client Script

• Kaizen #182 - Queries in Canvas List View

  Hello everyone! Welcome to another week of Kaizen! We're back with another post in this series on Queries in Canvas List View. Queries in Zoho CRM allow you to dynamically retrieve data from CRM as well as third-party services directly within the CRM

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