Planned Annual Maintenance US Data Center, 25th December 2021 and 1st January, 2022

Planned Annual Maintenance US Data Center, 25th December 2021 and 1st January, 2022

Dear customers,

Our annual infrastructure maintenance for our US Data Center is scheduled for 25th December, 2021, between 06.30PM and 09.30PM PST, and on 01st January, 2022, between 06.30PM and 09.30PM PST. This maintenance has been planned during non-business hours, so all Zoho services will continue to be operational.

We don't expect any major interruption, and you should be able to continue using all Zoho services during this maintenance. We'll keep you informed with updates to this exact forum post once the maintenance is complete. If you experience any issues, please feel free to drop us an email at support@zohocorp.com or tweet us @zohocares, and we'll be quick to help you.

If you've whitelisted our Zoho IP address, please also add the following IP addresses to the list.

204.141.32.0/23
136.143.182.0/23
136.143.180.0/23
136.143.185.0/24
136.143.178.0/23

We thank you for your business and continued support!

Thanks and Regards
Dhinesh Khanna S R
Global Head-Customer Success 

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