SalesIQ Chatbots are now available for Telegram!
Hi everyone!
We are expanding our Chatbot's support on IM Channels. Happy to launch SalesIQ's chatbot support on the Telegram channel. Our chatbots are already supported on Facebook, whatsapp, instagram and now Telegram joins the party! This means that you can now sit back and let your bots take over chats from your Telegram audience, streamlining customer support, reducing response time and most importantly, freeing up your operators time to focus on complex queries and issues.
Why Telegram Chatbots?
- When a customer/prospect contacts you on Telegram, our chatbot will easily take over the chat and engage them. You can view these bot chats under "Chats" section on the SalesIQ dashboard.
- Take advantage of our chatbot's multilingual support to create bots in multiple languages tailored specifically for your Telegram users.
- Additionally, the chatbot can transfer chats to your operators, to ensure top-notch customer support every single time.
- You can also use the criteria router card in the Codeless bot builder, to have a seperate bot flow for your Telegram audience, if needed.
- So, whatever you're planning for website, you can do the same for your Telegram users too.
- Generate potential leads
- Schedule appoinments
- Create support tickets
- Track e-commerce orders
- Answers FAQs/routinue questions
Note:
- Display and Input cards might differ on the website and IM channels.
- Certain Zobot actions and functions are not supported on WhatsApp, Facebook, and Instagram channels.
Sneakpeek! - LINE Coming Soon! Get ready to connect with LINE users too! SalesIQ's chatbot support for LINE is launching soon.
Check our help guide to know more about the channel compatibility and output with respect to the channels.
Sticky Posts
Integrating SalesIQ + WeChat: Converse with WeChat users directly from SalesIQ!
Hello everyone. We're back with another exciting update! The much-awaited integration of SalesIQ with China's most-used instant messaging application, WeChat is here. With this integration, you can now connect your business' WeChat account with SalesIQ.
Plug Sample #10 - Simplify Ticket Management (Zoho Desk) with Chatbots
Hi everyone! We're here with another simple yet effective plug for your chatbot to integrate with Zoho Desk. When a customer reports an issue/request during chat, it's logged as a ticket on Desk. When they return for updates, you end up searching through
OpenAI Alert - Plug Sample #6: Reach maximum potential with SalesIQ Zobot and ChatGPT Integration
In recent times, AI-powered tools have seen a remarkable surge in usage due to their exceptional capacity to enhance overall performance across diverse industries and sectors. One such tool is ChatGPT which businesses have started to use predominantly
Plug Sample #5 - Read and write values/data in a Google sheet with Zobot
We all know google sheets are one of the widely used spreadsheet software. It helps us to make data-driven decisions. When connecting the Zobot with sheets, the bot can display values/data from a spreadsheet, like the available stock details (Item price,
Speak Your Customers' Language: SalesIQ's chatbots now support 30 languages 🤖
We're unveiling some major upgrades to our chatbot that are set to revolutionize your experience! Now SalesIQ support 30 languages for both Zobot and Answer bot. By speaking your customers' language, you can enhance engagement, improve customer satisfaction,