What's New in Zoho Cliq (May & June 2023)

What's New in Zoho Cliq (May & June 2023)

Hey everyone! 
As we enter the second half of 2023, we are excited to showcase some of the newest features and updates that we rolled out for Cliq in the last two months (May and June):

Assign Cliq's paid licenses to specific users:

When faced with a scenario where the number of users exceeds the available licenses, you now have the flexibility to determine which users will receive paid licenses and which will have free access. This allocation process is conveniently managed through the admin panel, specifically by accessing the user listing. The admin panel serves as a centralized interface where administrators can view and modify user details and permissions. By leveraging the user listing section within the admin panel, administrators can make informed decisions about license distribution based on factors such as user roles, subscription plans, seniority, or any other relevant criteria. This ensures that critical users or those willing to pay for the service are prioritized while still offering free access to others.

Call conversion from Cliq bar:

The Cliq bar in Zoho Cliq has received an enhancement that introduces a valuable feature. Users can now convert one-to-one calls attended from the Cliq bar directly into group calls, all without having to leave the Cliq bar interface. This new functionality allows for a seamless transition from individual conversations to group discussions without any interruptions. By simply initiating a one-to-one call from the Cliq bar, users can easily invite additional participants and transform it into a group call, thereby promoting collaboration and facilitating efficient communication. This enhancement streamlines the process of transitioning between different call types, saving users time and effort by eliminating the need to switch between interfaces or applications.

ChatGPT extension v2

ChatGPT extension just got a major upgrade to version 2, and it's like giving it a superhero cape! We've tightened security and given admins some serious control. Get ready for a safer and more powerful chatting experience.
  • ChatGPT Widget: With the new widget for ChatGPT, you have the ability to configure the extension and make changes to the authentication mode and update the token.
  • Admins can now assign and distribute tokens purchased by the organization to specific users or groups.
  • Better data security: Any data submitted via our APIs will not be used to train or improve OpenAI's models.
  • ChatGPT now takes into account the context by passing the last 5 messages to the bot to provide more relevant and contextual responses.

New date and time format:

We've introduced new customization options for your calendar view. Now you can choose which day of the week takes the spotlight at the beginning of your calendar, tailored to your workweek structure. Additionally, we've added the flexibility to switch between 12-hour and 24-hour time formats, allowing you to align your calendar display with your preferred time convention. These enhancements provide greater control over how you organize and view your schedule, making it more personalized and efficient for you.

Create and manage events:

The new events tab in Cliq mobile empowers you to effortlessly plan and manage your day on the go. With this feature, you can create and organize events directly from your phone, ensuring you stay on top of your schedule wherever you are. 

Desktop app support discontinued for versions below Windows 8.1:

We've had to bid farewell to Windows 8.1 and its lower companions in our Cliq desktop app. Unfortunately, the app and the operating systems weren't compatible dance partners. We've had to discontinue support for them due to security reasons. For the nitty-gritty details, check out this forum post. Don't worry though, we're still grooving just fine with the rest of the Windows crew!

Deleting conversations as an admin:

Attention, channel administrators! We've got exciting news for you. Now, you have the power to delete messages sent by other participants in your channels. You can specify a reason for deleting the message, promoting transparency and accountability in content moderation. Say goodbye to unwanted or inappropriate content with confidence, knowing that you're in control.

Unread message summary:

On the mobile app, users now have the convenience of obtaining a summary of their unread messages within a specific chat, eliminating the need to read through the entire conversation. By simply clicking on the magic wand icon located on the side of the chat, users can quickly access the summary, saving valuable time and gaining a comprehensive overview of the discussion's key points.

Malware detection in files:

For our Android users, we've added an extra layer of protection to shield you from malicious files. Now, when you upload a file via the app, it undergoes a secret undercover mission—a background scan to uncover any lurking malware. If we detect any signs of infection, an alert notification pops up, revealing the file's true colors. Stay one step ahead of cyber threats and make informed decisions when sharing files.

Multicultural emojis:

Get ready to express yourself like never before with the Cliq iOS app. We're breaking down emoji barriers and embracing the beautiful diversity of cultures. Our latest update brings you a vibrant collection of multicultural emojis, so you can celebrate diversity and spread the love across all conversations.

Replay recordings:

We've added a touch of magic to the Cliq TV app. Now, all your meetings will be synchronized automatically in the TV app, and available to play on the big screen. With a flick of the remote, you can access and play them directly from the TV app. It's like having your very own on-demand meeting replay channel. Sit back, relax, and let the Cliq TV app bring your meetings to life again.

We're delighted to present these new features for you to enjoy! Don't miss out on trying them and sharing your valuable feedback. Your input means the world to us. We're constantly striving to improve, so stay tuned for even more exciting enhancements on the horizon. 

    • Sticky Posts

    • What's new in Zoho Cliq - Our 2020 updates

      Hi Everyone!  We work arduously around the clock to ensure that Cliq is constantly improving by releasing new features and updates, aimed towards enhancing user experience and productivity. Here we have put together the list of all new features and improvements to make sure that you stay up to date on what's new at our end. Remote Work - Set up your office workspace with Cliq We delved into the challenges attached with remote working and came up with a swift solution that integrates your office space
    • Cliq works in Hindi across all interfaces

      We're thrilled to announce that Cliq has added Hindi to the list of supported languages. Read on to know how you can localize Cliq with just a few clicks! Cliq Web & Desktop App  Tap on your display picture to open the user panel Click on My Zoho Account to land on your account set up view and click on My Profile Info In the Language field, search and select हिंदी   Save your preference!  Cliq Android  Go to Settings, then Language and input, and switch to हिंदी . Now, Cliq will adapt to the language
    • Simplify and Centralize your workflows with Forms

      Hello Everyone, We're thrilled to kickstart this new year with a feature release! Forms in Cliq - just got bigger and better. Forms allow you to work with multiple pieces of information at one go! Creating a survey, assigning a task in your project management software, raising a request with your IT team, or anything else that requires you to perform a multistep task, across single or multiple applications— Forms can do it all. A quick rundown of the uniquely powerful features of Forms Dynamic -
    • Farewell, Zoho Chat! Welcome, Zoho Cliq!

      Hello all,   As the heading says, Zoho Chat is now Zoho Cliq with power packed features that will keep you hooked. Cliq is designed to provide you with topnotch collaborative services that will keep you connected at all times.  Let me list a few features outlining it's functions:  Audio & Video calls: The calls are available in 1-1 Chats. Get connected instantly with your contacts and colleagues from anywhere.  Commands and Bots: You can now create Commands and Bots to integrate your internal tools
      • Recent Topics

      • Is there a plan to integrate zoho voice with zoho books?

        Hello, Is there a plan to integrate zoho voice with zoho books? Right now we are using the Twilio SMS integration into zoho books, but have recently decided to switch to zoho voice for calls and sms. Is there a plan to integrate zoho voice natively into
      • Zoho Tables is now live in Australia & New Zealand!

        Hey everyone! We’ve got some great news to share — Zoho Tables is now officially available in the Australian Data Center serving users across Australia and New Zealand regions! Yes, it took us a bit longer to get here, but this version of Zoho Tables
      • Delivery and handling of documents e-stamped using Zoho Sign

        Hello everyone! Zoho Sign makes it easy to pay non judicial stamp duty online and automatically attach the digitally generated e-stamp challan to electronic documents. We also manage the delivery of physical e-stamped papers. We periodically receive these
      • Introducing Dedicated Modules for Plans, Addons, and Coupons in Zoho Billing

        We’ve enhanced the way you manage Plans, Addons, and Coupons in Zoho Billing. Previously, all three grouped together under Subscription Items. Now, each one has its own dedicated module, giving you a cleaner and more intuitive experience. This update
      • Sortie de Zoho TABLE ??

        Bonjour, Depuis bientôt 2 ans l'application zoho table est sortie en dehors de l'UE ? Depuis un an elle est annoncée en Europe Mais en vrai, c'est pour quand exactement ??
      • Issue with WhatsApp Template Approval and Marketing Message Limit in Zoho Bigin

        We are facing issues while creating and using WhatsApp message templates through Zoho Bigin, and we request your clarification and support regarding the same. 1. Utility Template Approval Issue Until December, we were able to create WhatsApp templates
      • How to install Widget in inventory module

        Hi, I am trying to install a app into Sales Order Module related list, however there is no button allow me to do that. May I ask how to install widget to inventory module related list?
      • Zoho Social - Feature Request - Non-US Date Format

        Hi Social Team, I have noticed that there is no option to change the date format from US mm/dd/yyyy to others like dd/mm/yyyy. It would be great to see this added as the platform matures. Thanks for considering this feedback.
      • Drop Down Value

        Hi, May I know why Zoho Flow treat this drop down as number and not as string. If so, how can I fetch the right value for filtering. This field is from Creator, in Creator upon checking by default it is a string since it's not a lookup field.
      • Zoho CRM's mobile apps: A 2025 Recap

        2025 marked a year of steady progress for Zoho CRM's mobile apps. We rolled out several updates and features to improve usability and make everyday CRM work a lot easier to manage. Here’s a look back at some of the key releases from 2025. Android releases
      • Facebook follower count doesn't match FB Analytics

        Hi all, I am wondering if anyone else has issues with follower counts for Facebook not matching FB's native analytics tool. On the Zoho dashboard, it's showing 1,007, but FB shows 1,060. All the other channels match up. Any insights are much appreciated!
      • Meta and Facebook data report discrepancy

        I have been currently gathering manually facebook follower data thru meta. In zoho marketing plus the social media reporting only allows for page likes, and so there is a discrepancy with the data. please the difference in files attached. Is there way
      • Develop and publish a Zoho Recruit extension on the marketplace

        Hi, I'd like to develop a new extension for Zoho Recruit. I've started to use Zoho Developers creating a Zoho CRM extension. But when I try to create a new extension here https://sigma.zoho.com/workspace/testtesttestest/apps/new I d'ont see the option of Zoho Recruit (only CRM, Desk, Projects...). I do see extensions for Zoho Recruit in the marketplace. How would I go about to create one if the option is not available in sigma ? Cheers, Rémi.
      • Unlocking New Levels: Zoho Payroll's Journey in 2025

        Every year brings its own set of challenges and opportunities to rethink how payroll works across regulations and teams. In 2025, Zoho Payroll continued to evolve with one clear focus: giving businesses more flexibility, clarity, and control as they grow.
      • Can I export all attachments from Zoho CRM?

        Can I export all attachments from Zoho CRM?
      • Please can the open tasks be shown in each customer account at the top.

        Hi there This has happened before, where the open tasks are no longer visible at the top of the page for each customer in the CRM. They have gone missing previously and were reinstated when I asked so I think it's just after an update that this feature
      • What's new in Zoho Sheet: Simplify data entry and collaboration

        Hello, Zoho Sheet community! Last year, our team was focused on research and development so we could deliver updates that enhance your spreadsheet experience. This year, we’re excited to deliver those enhancements—but we'll be rolling them out incrementally
      • Community Digest — Noviembre y Diciembre 2025

        ¡Hola, Comunidad de Zoho en Español! Cerramos el año de la mejor forma con nuestro último Community Digest de 2025, donde podrás encontrar las últimas novedades de nuestros productos. ¿Todo listo para empezar 2026 con el mejor pie? ¡Vamos a ello! Zoho
      • Zoho Projects Plus’ 2025- the year we launched

        We’ve been building project management tools for the past 19 years, and a question we often hear is: Different teams in our organization prefer different project management methods; while the development team prefers agile, the marketing and sales teams
      • Why can't we change the Account type from an Expense to an Asset?

        Like the question. Why in QuickBooks for example if I mistakenly created an account as an expenses and I already captured information in those accounts, I can just change the account type from expense to asset
      • Zoho Books emails suddenly going to Spam since 11 Nov 2025 (Gmail + now Outlook) — anyone else?

        Hi everyone, We migrated to Zoho Books in July 2025 and everything worked fine until 11 Nov 2025. Since then, Zoho Books system emails are landing in customers’ Spam (first Gmail, and now we’re seeing Outlook/Office 365 also starting to spam them). Impacted
      • How do you print a refund check to customer?

        Maybe this is a dumb question, but how does anyone print a refund check to a customer? We cant find anywhere to either just print a check and pick a customer, or where to do so from a credit note.
      • Data Import | Zoho Analytics Custom Query Window Size

        Please increase the window size for the Custom Query Data Import. It's impossible to work with such a small query window.
      • Company Multiple Branch/ Location Accounting

        Hi All, anyone know whether company can maintain their multiple Branch Accounting in Zoho  Books. It will be chart of Accounts & Master Data will be same but different report available as per per Branch. Thanks & regards, Vivek +91 9766906737
      • Zoho Books Invoices Templates

        It would be really helpful to have more advanced features to customise the invoice templates in Zoho Books. Especially I´m thinking of the spacing of the different parts of the invoice (Address line etc.). If you have a sender and receiver address in
      • Support for Developing Zoho Recruit Extensions via Zoho Sigma

        Hi, I’m interested in building an extension for Zoho Recruit using Zoho Sigma. However, when I navigate to Sigma and attempt to create a new extension (via the "New Extension" option), Zoho Recruit does not appear as a listed service—only options like
      • Email Administrators! Join our tips & troubleshooting series

        Greetings to all the admins out there! This announcement is exclusively for you. As we step into the New Year, we’re excited to start a dedicated series of admin-specific tips curated to support you. These posts will help you overcome everyday challenges
      • Notes badge as a quick action in the list view

        Hello all, We are introducing the Notes badge in the list view of all modules as a quick action you can perform for each record, in addition to the existing Activity badge. With this enhancement, users will have quick visibility into the notes associated
      • Deprecation of the Zoho OAuth connector

        Hello everyone, At Zoho, we continuously evaluate our integrations to ensure they meet the highest standards of security, reliability, and compliance. As part of these ongoing efforts, we've made the decision to deprecate the Zoho OAuth default connector
      • Personalize your booking pages with Custom CSS

        Greetings from the Zoho Bookings team! We’re introducing Custom CSS for Zoho Bookings, designed to give you complete control over the look and feel of your booking pages. With this new feature, you can upload your own CSS file to customize colors, fonts,
      • Free Webinar : Unlock AI driven business insights with Zoho Inventory + Zoho Analytics

        Are you tired of switching between apps and exporting data to build customized reports? Say hello to smarter & streamlined insights! Join us for this exclusive webinar where we explore the power of the Zoho Inventory–Zoho Analytics integration. Learn
      • No OR Filter for Views with a Related Modules Criteria

        We would like to create a Deal View where the User can see all their deals. For that, we would need an OR to connect the criteria. One of the Fields is a "multiselect User", these (Related Modules Criteria) can only be Filter with an AND. Even between
      • Import Function: ONLY update empty fields

        When setting up an import from a spreadsheet to CRM, there is a checkbox "Don't update empty values for existing contacts" (see screenshot below). While I see some limited benefit from this functionality, I think there should also be an "ONLY update empty
      • Sales IQ Chat Widget is Only Displaying Last Name

        Can anyone suggest why the widget is only displaying "last name"?! We have the latest version of the wordpress plugin installed. Thanks Thanks!
      • Free Webinar: Zoho Sign for Zoho Projects: Automate tasks and approvals with e-signatures

        Hi there! Handling multiple projects at once? Zoho Projects is your solution for automated and streamlined project management, and with the Zoho Sign extension, you can sign, send, and manage digital paperwork directly from your project workspace. Join
      • Begin the year with best practices in the Zoho Desk mobile app : Part 2

        In focus: Optimizing collaboration and supervision Let's begin 2026 with Part 2 of our tips series on driving your ticketing operations at your fingertips. In Part 1, we explored streamlining operations within tickets. This helped individuals at Omniserve
      • Can we disable add to cart in Zoho Commerce?

        Hello, Our sales happen on the phone. During the call the customer is directed to our website to inspect the products together with the sales rep. So we need a way to present our inventory. I figured Zoho Commerce is a good fit for this use case. However we would have to disable the possibility to purchase products in the shop. Is that possible? Sunny regards, Artjom
      • How to update "Lead Status" to more than 100 records

        Hello Zoho CRM, How do I update "Lead Status" to more than 100 records at once? To give you a background, these leads were uploaded or Imported at once but the lead status record was incorrectly chosen. So since there was a way to quickly add records in the system no matter how many they are, we are also wondering if there is a quicker way to update these records to the correct "Lead Status". I hope our concern makes sense and that there will be a fix for it. All the best, Jonathan
      • Zoho DataPrep and File Pattern configuration

        I'm using Zoho data prep to ingest data from One Drive into Zoho Analytics... The pipeline is super simple but I can't any way to get all the files that I need. Basically I need to bring all the files with a certain pattern and for that I'm using a regex
      • JWT Token authentication problem that sometimes generates infinite redirect loops

        Description : Nous proposons un bouton sur notre plateforme permettant de rediriger l'utilisateur vers le portail ZohoDesk via un jeton JWT pour une authentification transparente. Cependant, il arrive que certains utilisateurs soient pris dans une boucle
      • Next Page