Zoho Creator monthly roundup - September 2024

Zoho Creator monthly roundup - September 2024

Hello all,

We're back with an exciting set of new features and enhancements that will elevate your Creator experience even further. In case you missed it, we’ve recently revamped our Product Roadmap page, now with a refreshed design and showcasing all the updates planned for the rest of the year. Be sure to check it out for a peek into what's coming next!

Now, let's dive into the updates for this month:
  • Zia assistance using Zoho GenAI
  • Field permissions for portal users
  • Enhanced flow for connection creation
  • SAML authentication enhancement for portals
  • Extension testing before publishing
- - - - - - - - - -

Zia assistance using Zoho GenAI 

We’re excited to announce the launch of our own large language model (LLM), Zoho GenAI, which will power Zia assistance by default. However, we’ll continue offering OpenAI as a paid option via BYOK (bring your own key).

How does it work?
  1. Going forward, when you use Zia Assistance to create a new app or form, or get next-field suggestions, Zia will be powered by Zoho GenAI by default.
  2. If you prefer to use OpenAI with Zia, you can integrate it by visiting the Zia section under Operations and configuring it by adding your API key.
Business value
By leveraging Zoho GenAI as the default option for Zia Assistance, you benefit from our in-house AI capabilities at no extra cost. The dual options (Zoho GenAI and OpenAI) also offer enhanced flexibility and convenience, allowing you to choose the product that best fits your needs.
 
Applicable for: C6
Availability: US, IN DCs
Reference: Understand Zia features in Creator
 
- - - - - - - - - -

Field permissions for portal users 

Our existing portal permission sets have empowered you to control the application components and data that portal users can access and interact with. With this new update, we’re taking it a step further by giving you the ability to configure field-level permissions within the portal, providing you with even more granular control over which fields are visible to your portal users. A key use case for this feature is handling personally identifiable information (PII), allowing you to control exposure to sensitive fields (like email addresses) by selectively granting or restricting access based on user permissions.

How will it work?
You’ll now find a Field Permission option under the More section on the Portal User Permissions page.

 
Business value 
Field permissions provide greater flexibility and security and ensure portal users see only the information that’s relevant to them.
 
Applicable for: C5, C6
Availability: All DCs
Reference: Understand portal permissions

- - - - - - - - - -

Enhanced flow for connection creation 

We’ve made several updates to streamline the connection creation flow, with the aim of making it easier for you to create and authorize connections:
  • Automatic connection name: The connection name will now be auto-generated when you select a connector. You can still edit it at any time.
  • Simplified authorization: By default, the same authorization will apply across all environments. If you prefer different authorizations for each environment, select the Use different authorizations for each environment option and specify the relevant environments.
  • Auto-generated authorization account name: The authorization account name will be automatically generated based on the third-party account name, if available, or assigned a system-generated name. You can edit this name later, on the Connection Details page.
Business value
This update streamlines third-party integration by enabling one-click connection creation for any selected built-in connector, reducing manual input and automating tasks, leading to increased efficiency and fewer potential errors.

Applicable for: C5 & C6
Availability: All DCs

- - - - - - - - - -

SAML authentication enhancement for portals     

We've rolled out enhancements to the user addition flow for Zoho Creator portals that use SAML authentication. Previously, there was no direct sync between the portal and the identity provider (IDP), requiring admins to manually add users under the Portal Users section before they could access the portal using SAML. With this new update, users from the IDP will now be automatically added as portal users upon signing up using SAML. The consumption of limits, as per your pricing plan, will be calculated as signups occur.

Note: This feature is applicable only to public portals.

Business value 
This enhancement simplifies user management by automating the user addition process, providing a smoother and more efficient onboarding experience.

Applicable for: C5, C6
Availability: All DCs
Reference: Understand SAML authentication

- - - - - - - - - -

Test extensions before publishing 

We'll be rolling out a new feature that lets you test your extensions on a sample application before you publish them. Previously, the process involved only development and publishing. With this enhancement, it will now include development, testing, and publishing. This added testing phase allows you to evaluate how your extensions perform in a live setting, giving you the chance to make any needed adjustments before completing the publishing process.

How will it work?
  • Going forward, you'll find a Test option for the Extensions.
  • By clicking this, you'll be taken to a sample application where you can create a new page and insert your widget. Once done, click Access Application to see how your extension appears and functions on the page.
Business value
This enhancement enables you to test your extensions in a sample environment before publication, ensuring they function as intended and minimizing the risk of issues after launch.

Applicable for: Creator in Sigma
Availability: All DCs

- - - - - - - - - -

That wraps up this month's updates. Feel free to share your thoughts on these updates in the comments below!
 
Regards,
The Zoho Creator Team

    • Sticky Posts

    • Introducing Zoho Creator's 2025 Release Projection 2

      Hello Creators! I'm Prakash, from the Creator product management team, and today I'm delighted to unveil our next set of features as part of Release Projection 2 for 2025. With thoughtful analysis and planning, we've curated powerful new capabilities
    • Zoho Creator - 2023 Release Projection 1

      Hello everyone! A very Happy New Year to you and your family. Hope you're all good and having a great time using Zoho Creator to make your lives easier and your businesses prosper. 2022 was an action-packed year for us at Creator, and we hope to continue
    • Zoho Creator User Group meetups in a city near you! - Oct - Nov, 2023

      Greetings from the Zoho Creator team! We're hosting a series of Zoho Creator meetups in various cities across the globe, and we'd love to meet you there! Our meetups are a great opportunity to network with industry peers, exchange ideas and best practices,
    • Zoho Creator - 2023 Release Projection 2

      Hello everyone! Time truly flies when you're having an incredible journey, and today we mark the completion of an eventful and action-packed six months. It feels like just yesterday when we embarked on this adventure together with the launch of our new
    • Upcoming Updates - August 2022

      Hi all, Greetings from the Zoho Creator team! Today we've got news for you on some exciting updates. And rest assured— there’s more to come! In this post, we'll be going over the upcoming features and improvements for this month as mentioned below. A
      • Recent Topics

      • Allow Text within a Formula

        Hi, I would like to be able to use this for others things like taking an existing Date Field and copying its value, so by entering getDay(Date)&"-"&getMonth(Date)&"-"&getYear(Date) it results in 01-02-2026. And then when the Date is changed so is this
      • Zoho Social - Feature Request - Reviewer Role

        Hi Social Team, I've come across this with a couple of clients, where they need a role which can review and comment on posts but who has no access to create content. This is a kind of reviewer role. They just need to be able to see what content is scheduled
      • Notification to customers when I use a Zoho function

        Hi all, I tried searching the community but couldn't find anything about it. I noticed that the customer receives the notification of reopening the old ticket but does not receive the notification of opening a new ticket when I use the function: "separate
      • Zoho Books/Inventory - Update Marketplace Sales Order via API

        Hi everyone, Does anyone know if there is a way to update Sales Orders created from a marketplace intigration (Shopify in this case) via API? I'm trying to cover a scenario where an order is changed on the Shopify end and the changes must be reflected
      • Zoho Inventory / Finance Suite - Add feature to prevent duplicate values in Item Unit field

        I've noticed that a client has 2 values the same in the Unit field on edit/create Items. This surprised me as why would you have 2 units with the same name. Please consider adding a feature which prevents this as it seems to serve no purpose.
      • Zoho CRM for Everyone's NextGen UI Gets an Upgrade

        Hello Everyone We've made improvements to Zoho CRM for Everyone's Nextgen UI. These changes are the result of valuable feedback from you where we’ve focused on improving usability, providing wider screen space, and making navigation smoother so everything
      • Kaizen #224 - Quote-driven Deal Reconciliation Using Zoho CRM Functions and Automation

        Hello everyone! Welcome back to another instalment in the Kaizen series. This post covers quote-driven deal reconciliation, emphasizing Functions and Automation to address practical sales challenges. Business Challenge Sales organizations often mark deals
      • CRM gets location smart with the all new Map View: visualize records, locate records within any radius, and more

        Hello all, We've introduced a new way to work with location data in Zoho CRM: the Map View. Instead of scrolling through endless lists, your records now appear as pins on a map. Built on top of the all-new address field and powered by Mappls (MapMyIndia),
      • Dependent / Dynamic DropDown in ZohoSheets

        Has anyone figured out a way to create a Dropdown, the values of which is dependent on Values entered in the other cell ?
      • Zoho Inventory - Composite Items - Assembly - Single Line Item Quantity of One

        Hi Zoho Inventory Team, Please consider relaxing the system rules which prevent an assembly items from consisting of a single line item and outputting a quantity of 1. A client I'm currently working with sells cosmetics and offers testers of their products
      • How can I add a comment to an existing ticket via API?

        I need to add comments/notes to the history of an existing ticket using the API without overwriting the original ticket description. Thanks!
      • Directly Edit, Filter, and Sort Subforms on the Details Page

        Hello everyone, As you know, subforms allow you to associate multiple line items with a single record, greatly enhancing your data organization. For example, a sales order subform neatly lists all products, their quantities, amounts, and other relevant
      • No funcionan correctamente el calculo de las horas laborales para informe de tickets

        Hola, estoy intentando sacar estadísticas de tiempo de primera respuesta y resolución en horario laboral de mis tickets, pero el calculo de horas en horario laboral no funciona correctamente cree los horarios con los feriados : Ajusté los acuerdos de
      • BARCODE PICKLIST

        Hello! Does anyone know how the Picklist module works? I tried scanning the barcode using the UPC and EAN codes I added to the item, but it doesn’t work. Which barcode format does this module use for scanning?
      • Zoho Inventory - Allow Update of Marketplace Generated Sales Orders via API

        Hi Inventory Team, I was recently asked by a client to create an automation which updated a Zoho Inventory Sales Order if a Shopify Order was updated. I have created the script but I found that the request is blocked as the Sales Order was generated by
      • How do I create an update to the Cost Price from landed costs?

        Hi fellow Zoho Inventory battlers, I am new to Zoho inventory and was completely baffled to find that the cost price of products does not update when a new purchase order is received. The cost price is just made up numbers I start with when the product
      • Manage control over Microsoft Office 365 integrations with profile-based sync permissions

        Greetings all, Previously, all users in Zoho CRM had access to enable Microsoft integrations (Calendar, Contacts, and Tasks) in their accounts, regardless of their profile type. Users with administrator profiles can now manage profile-based permissions
      • VoC in Zoho CRM is now data savvy: Explore response drilldown, summary components and participation in CRM criteria

        VoC has all the goods when it comes to customer intelligence—which is why we're constantly enhancing it. We recently added the following: A customer drilldown component that shows you the list of prospects and customers behind a chart's attribute Expanded
      • How do I bulk archive my projects in ZOHO projects

        Hi, I want to archive 50 Projects in one go. Can you please help me out , How can I do this? Thanks kapil
      • Error 0x800CCC0F Outlook

        Hello, i cannot send or receive email in outlook. can you please help. 'Sending' reported error (0x800CCC0F) : 'The connection to the server was interrupted. If this problem continues, contact your server administrator or Internet service provider (ISP).'
      • Passing the CRM

        Hi, I am hoping someone can help. I have a zoho form that has a CRM lookup field. I was hoping to send this to my publicly to clients via a text message and the form then attaches the signed form back to the custom module. This work absolutely fine when
      • Can I add Conditional merge tags on my Templates?

        Hi I was wondering if I can use Conditional Mail Merge tags inside my Email templates/Quotes etc within the CRM? In spanish and in our business we use gender and academic degree salutations , ie: Dr., Dra., Sr., Srta., so the beginning of an email / letter
      • Zoho vault instal on windows

        I am trying to use Zoho Vault Desktop for Windows, but I am unable to complete the sign-in process. Problem description After logging in to my Zoho account and clicking Accept on the authorization page, nothing happens. The application does not proceed
      • Zoho Browser??

        hai guys, this sounds awkward but can v get a ZOHO BROWSER same as zoho writer, etc. where i can browse websites @ home and continue browsing the same websites @ my office, as v have the option in Firefox, once i save and close the browser and again when i open it i will be getting the same sites. If u people r not clear with my explanation, plz let me know. Thanks, Sandeep  
      • Let’s Talk Recruit: LinkedIn Cheatsheet

        Welcome to the first edition of Let’s Talk Recruit for 2026. We are kicking off the year by revisiting one of the most asked about topics in Zoho Recruit. How our LinkedIn integrations actually work and how recruiters can get the most value from them.
      • Ticket layout based on field or contact

        Hi! I want to support the following use-case: we are delivering custom IT solutions to different accounts we have, thus our ticket layouts, fields and languages (priority, status field values should be Hungarian) will be different. How should I setup
      • Zoho Forms API

        Is there any way to get all form entry list using API? Looking forward to hear from you
      • Creating a Chart from a Report

        In Zoho Analytics, is it possible to create a chart from a Pivot View report? We are looking to use Zoho Analytics to replace Excel for Sales reports and would like to be able to show both the table and the chart together.
      • Ability to Set Client Name During Portal Invitation

        Hi Zoho Team, We would like to suggest an important enhancement to the Zoho Creator Client Portal functionality. Zoho Creator recently introduced the option to set a client’s display name in the Client Portal settings, which is very helpful for creating
      • Move email between inboxes?

        Is it possible to move emails from one team inbox to another? We would like to be able to have a single "catch-all" inbox for incoming requests, and then move the email to the appropriate department inbox. I was hoping we would be able to accomplish this
      • PDF Attachment Option for Service Reports

        Hello Team, I would like to check with you all if there is an option to attach PDF documents to the service reports. When I try to attach a file, the system only allows the following formats: JPEG, JPG, and PNG. Could you please confirm whether PDF attachments
      • 【Zoho CRM】データ一覧画面でのメモのバッジ機能リリースのお知らせ

        ユーザーの皆さま、こんにちは。コミュニティチームの藤澤です。2026年度もゾーホーユーザーコミュニティをどうぞよろしくお願いいたします! 今回は「Zoho CRM アップデート情報」の中から、新機能のデータ一覧画面でのメモのバッジ機能をご紹介します。 目次 概要 メモのバッジ機能について メモの作成について メモに関する様々な処理について 最近追加したメモについて メモのバッジの非表示について クライアントスクリプトの対応 概要  メモのバッジ機能について 既存の活動バッジに加えて、すべてのタブのデータ一覧表示画面に、各データごとに利用できる「メモのバッジ」(キャプチャ内の赤枠部分)が新たに導入されました。
      • is it possible to add more than one Whatsapp Phone Number to be integrated to Zoho CRM?

        so I have successfully added one Whatsapp number like this from this User Interface it seems I can't add a new Whatsapp Number. I need to add a new Whatsapp Number so I can control the lead assignment if a chat sent to Whatsapp Phone Number 1 then assign
      • Can’t find fsm in zoho one

        Every other app is available to me in Zoho one except fsm
      • Posibility to add Emoticons on the Email Subject of Templates

        Hi I´ve tried to add Emoticons on the Subject line of Email templates, the emoticon image does show up before saving the template or if I add the Emoticon while sending an Individual email and placing it manually on the subject line. Emoticons also show
      • Task Deletion Restriction & Strict Stage Control

        Hello Zoho Community, We have the following two issues currently pending and under testing, for which we require a workable and reliable solution: 1. Task Deletion Restriction We are testing ways to ensure that staff users are not able to delete tasks
      • Unable to mass update a picklist field

        Hello, I have the records within our Accounts module divided between two account types: Parent Accounts & Member Accounts. I am attempting to mass update accounts from one picklist value to the other (within other specific criteria in our custom fields)
      • Process checklist in CRM

        Hi We've created a new sales process that I'm mapping into the CRM - issue I have is that some of the tasks / milestones I would like to capture require very simple tick box responses but there are quite a few under a variety of sub categories so I don't
      • CRM project association via deluge

        I have created a workflow in my Zoho CRM for closing a deal. Part of this workflow leverages a deluge script to create a project for our delivery team. Creating the project works great however, after or during the project creation, I would like to associate
      • Holidays - Cannot Enter Two Holidays on Same Day

        I have a fairly common setup, where part-time employees receive 1/2 day's pay on a holiday and full-time employees receive a full day's pay. Historically, I've been able to accommodate this by entering two separate holidays, one that covers full-time
      • Next Page