Zoho Inventory Community Digest December 2021 - a monthly rundown

Zoho Inventory Community Digest December 2021 - a monthly rundown



 

Hello all!

We hope you are all having an amazing holiday season this year. We see the pressure you are under as your sales go up and your customer bases get bigger and better. We're thrilled to bring you the last edition of Community Digest for Zoho Inventory this year.
 
1. Spotlight

If you are an Amazon FBA seller and you use Zoho Inventory, you need a way to keep track of your inventory as it comes in from yours vendors and is moved to your Amazon FBA warehouses across the country.

With our latest update supporting inbound shipments from Amazon, this integration will now help you manage the complete movement of your inventory from the point at which the shipments are generated until delivery is completed at your FBA warehouses. Find out more about this integration.
 
2. Product updates
  • Zoho Inventory is now compatible with e-invoicing in Saudi Arabia, according to the latest taxation laws from ZATCA (Zakat Tax and Customs Authority).
  • Custom reports can now be created for your account transactions, receivable details, and receivable summary in the Zoho Inventory application.
  • We have added some holiday template elements to the transaction modules in the Zoho Inventory app to bring a little cheer to your communications. You can access the new elements by navigating to the particular template from Settings -> Templates, then selecting Edit Template -> Header / Footer -> Choose from Gallery -> Save. Your template is now ready to be used for your transactions.
For more detailed product updates, watch the Recent Updates section in your Zoho Inventory app dashboard.

3. Data and Compliance

Listen to Sridhar Vembu, founder & CEO of Zoho Corporation, speak on privacy and democratization of data at the Tech and Innovation Summit 2021, hosted by Entrepreneur.com.
4. Customer Corner

Managing a business and keeping accurate inventory may not be as tough as you think. Listen to Maxime Loiselle and his team talking about how they were able to manage a business and its transactions using Zoho Inventory. Read the complete case study or watch the video case study below.




We would love to hear your feedback on Zoho Inventory too. Check out our customer testimonial page and click Share your story on the right side of the page to let us know your thoughts and experience with Zoho Inventory.
 
5. Mobile App Updates
 
iOS updates
  • There is now an option to add taxes to shipping charges for the India, Australia, and Canada editions of Zoho Inventory
  • The app now supports tax rounding
  • You can now enter an attention field in the contact address
  • Payments can be auto-populated from invoices while recording a payment for an invoice in the IOS app
6. Ask The Experts - Zoho Inventory



Join us on the 28th episode of 'Ask the Experts - Zoho Inventory' next month, where our discussion topic is simply 'Anything about Zoho Inventory'. We will be live from 4 - 9pm IST | 9am to 3pm PST on January 5, 2022.


7. Hottest inventory management tips

Out of the many important tips and tricks we have discussed earlier, we would like to highlight one of the very underrated tips from our customization stash.

You can automate the updating of shipping charges from multiple shipment records to an associated sales order in your Zoho Inventory account.
This will help you associate the shipping charges associated with multiple partial shipments with a single order in Zoho Inventory. See the complete script and detailed usage scenarios for this customization.

As always, we encourage you to join our webinars and follow our community forums. Make sure to follow us on Instagram, YouTube, Twitter, Facebook and LinkedIn to keep up to date on our products and the most exciting inventory management tips.

If you need any additional assistance, feel free to send us an email at support@zohoinventory.com. We'll be happy to help you find all the answers you need. Wishing you all a wonderful holiday season and happy new year.

Cheers,
Salman Nazar
Community Manager | Zoho Inventory

      • Recent Topics

      • Smart Data, Smarter Contracts — Ensuring Consistency Between Metadata and Documents

        In contract management, data accuracy is not just a nice-to-have—it is essential. A single mismatch between what your system shows and what is written in the contract can ripple into approval delays, compliance risks, and broken trust in your data. Imagine
      • Join Zoho Meeting only via Web browser and not with Zoho Meeting App

        Dear Zoho team, according to the documentation [1], Zoho Meeting only offers web view for Chrome and Firefox on a desktop. For other browsers and devices, participants can only join a Zoho Meaning with the Zoho Meeting App installed. This is a big hurdle
      • CRM gets location smart with the all new Map View: visualize records, locate records within any radius, and more

        Hello all, We've introduced a new way to work with location data in Zoho CRM: the Map View. Instead of scrolling through endless lists, your records now appear as pins on a map. Built on top of the all-new address field and powered by Mappls (MapMyIndia),
      • Move email between inboxes?

        Is it possible to move emails from one team inbox to another? We would like to be able to have a single "catch-all" inbox for incoming requests, and then move the email to the appropriate department inbox. I was hoping we would be able to accomplish this
      • Updating records through Zoho Sheets View doesn't update timeline or trigger workflow rules

        I have noticed that when i update a series of record with the zoho sheets view (see here http://d.pr/i/ahnR) it doesn't update timeline history or trigger workflow rules. I am using it in the Deals module. Looking forward for some more info. Denis
      • Manage control over Microsoft Office 365 integrations with profile-based sync permissions

        Greetings all, Previously, all users in Zoho CRM had access to enable Microsoft integrations (Calendar, Contacts, and Tasks) in their accounts, regardless of their profile type. Users with administrator profiles can now manage profile-based permissions
      • inability to use different primary address on invoice per location

        my company operates in two different locations with different email address. The problems then is the inability to edit the primary to suite the invoice for the second location.
      • AI Search and Record Retrieval Inside Zoho Creator – Is This Possible?

        Is it possible to integrate an AI assistant into Zoho Creator that can intelligently search, retrieve, and analyze records within the application’s forms and reports? Can AI access and query existing Creator data securely using Deluge or APIs to provide
      • Rename Service Report

        Some of our customers are requesting the name of the service report PDF to be in a specific format, for example, instead of REP-001.PDF some are requesting to include their name like customername.pdf. is that possible?
      • Smarter holiday planning with yearly-specific Holiday Lists

        Hello everyone! Managing holidays and business hours is now easier and more efficient. Holiday Lists now support holidays that fall on different dates every year, while business hours now supports more than one holiday list. This helps businesses manage
      • AI Search and Record Retrieval Inside Zoho Creator – Is This Possible?

        Is it possible to integrate an AI assistant into Zoho Creator that can intelligently search, retrieve, and analyze records within the application’s forms and reports? Can AI access and query existing Creator data securely using Deluge or APIs to provide
      • Scheduled AU Data Center Database Version Upgrade for Zoho Forms

        Dear Zoho Forms' users, We would like to update you on a scheduled AU Data Center database version upgrade for Zoho Forms. Find the schedule below: Migration window: Sunday, 22nd February 2026 12.00 AM to 12.30 AM AEDT This migration is a part of our
      • Cannot get code to work with v2.mergeAndStore!

        Please can someone help me pass subform items into a repeating mail merge table row using v2.mergeAndStore? I have a mail merge template created in Writer and stored in Workdrive. This template is referenced by a custom CRM function which merges all of
      • Hotmail is blocking the zoho mail IP

        Greetings, Since last Tuesday (5 days ago today) I wrote to Zoho support and I still haven't received a single response (Ticket ID: 2056917). Is this how you treat people who pay for your email service? I am making this public so that those who want to
      • Zoho Bookings and Survey Integration through Flow

        I am trying to set up flows where once an appointment is marked as completed in Zoho Bookings, the applicable survey form would be sent to the customer. Problem is, I cannot customise flows wherein if Consultation A is completed, Survey Form A would be
      • Zoho CRM Community Digest - December 2025 | Part 2

        Hello Everyone! During the final weeks of December, Zoho CRM introduced updates that not only enhanced product capabilities but also offered deeper guidance through Kaizen posts. This section highlights what was released and shared in the last two weeks
      • CRUD actions for Resources via API

        Hello, is it possible to perform CRUD actions through the API for Resources? We want to create a sync from Zoho CRM Car record to Bookings resources to create availabilities for Car bookings. For Test drives, not only the sales person needs to be available,
      • Kaizen #186 : Client Script Support for Subforms

        Hello everyone! Welcome back to another exciting Kaizen post on Client Script! In this edition, we’re taking a closer look at Client Script Support for Subforms with the help of the following scenario. " Zylker, a manufacturing company, uses the "Orders"
      • Unable to Assign Multiple Categories to a Single Product in Zoho Commerce

        Hello Zoho Commerce Support Team, I am facing an issue while assigning categories to products in Zoho Commerce. I want to assign multiple categories to a single product, but in the Item edit page, the Category field allows selecting only one category
      • オンライン勉強会のお知らせ Zoho ワークアウト (2/19 参加無料)

        ユーザーの皆さま、こんにちは。コミュニティチームの中野です。 2月開催のZoho ワークアウトについてお知らせします。 今回はZoomにて、オンライン開催します。 ▶︎参加登録はこちら(無料) https://us02web.zoom.us/meeting/register/6AyVUxp6QDmMQiDGXGkxPA ━━━━━━━━━━━━━━━━━━━━━━━━ Zoho ワークアウトとは? Zoho ユーザー同士で交流しながら、サービスに関する疑問や不明点の解消を目指すイベント「Zoho
      • doubts about customer happiness in zoho desk

        Good afternoon, Desk community. The reason for my message is that I have a question regarding the customer satisfaction surveys we can ask our clients to rate our service. I know that in Desk, you can activate Customer Happiness to send a survey to the
      • COQL API in JS Widget only pulling 200 records

        Hello! We've been building a custom homepage widget using the Zoho JS SDK, and it seems that this https://help.zwidgets.com/help/latest/ZOHO.CRM.API.html#.coql only allows 200 records. I thought the limit was 2000 for COQL queries, but am I mistaken?
      • Standard Description Field - Can I change label or add dd tooltip

        Is there a way fo you guys to allow the customer to change the label name for the description field in the customer portal when submitting tickets. Or at least allow us to add a tooltip to clarify what description we need from them. I know I can create my own separate multi line description field but if I do that, it doesn't have the nice toolbar with Bold, Italic, Underline, color, font, indent, etc. Can you please allow us to add a tooltip to the zoho standard description field?
      • Introducing parent-child ticketing in Zoho Desk [Early access]

        Hello Zoho Desk users! We have introduced the parent-child ticketing system to help customer service teams ensure efficient resolution of issues involving multiple, related tickets. You can now combine repetitive and interconnected tickets into parent-child
      • Ability to CC on a mass email

        Ability to CC someone on a mass email.
      • Different Task Layouts for Subtasks

        I was wondering how it would be possible for a subtask to have a different task layout to the parent task.
      • Compensation | Salary Packages - Hourly Wage Needed

        The US Bureau of Labor Statistics says 55.7% of all workers in the US are paid by the hour. I don't know how that compares to the rest of the world, but I would think that this alone would justify the need for having an hourly-based salary package option.
      • Customizing Helpcenter texts

        I’m customizing the Zoho Desk Help Center and I’d like to change the wording of the standard widgets – for example, the text in the “Submit Ticket” banner that appears in the footer, or other built-in widget labels and messages. So far, I haven’t found
      • Ability to Edit Ticket Subject when Splitting a Ticket

        Often someone will make an additional or new request within an existing ticket that requires we split the ticket. The annoying part is that the new ticket maintains the subject of the original ticket after the split so when the new ticket email notification
      • Automatically Update Form Attachment Service with Newly added Fields

        Hi, When I have a Form Setup and connected to a 3rd Party Service such as OneDrive for Form Attachments, when I later add a new Upload Field I have to remove and redo the entire 3rd Party Setup from scratch. This needs to be improved, such as when new
      • 🚀 WorkDrive 6.0 (Phase 1): Empowering Teams with Content Intelligence, Automation, Accessibility, and Control

        Hello, everyone! WorkDrive continues to evolve from a robust file management solution into an intelligent, secure, and connected content collaboration platform for modern businesses. Our goal remains unchanged: to simplify teamwork, strengthen data security,
      • Reopen ticket on specific date/time

        Is there a way that we can close a ticket and setup a reopen of that ticket on a specific date and time? (without using the "on hold" ticket option)
      • Column letter from number

        Hello, I am trying to select a cell and i have the column number. How do i do this or is there a way of getting the letter from the number? Thank you
      • API credit COQL COUNT

        The docs describe API credits in COQL from the LIMIT perspective: https://www.zoho.com/crm/developer/docs/api/v8/COQL-Overview.html When using aggregate functions such as `COUNT` or `SUM`, is that billed as 1 API credit?
      • Weekly Tips : Save Time with Saved Search

        Let's assume your work requires you to regularly check emails from important clients that have attachments and were sent within a specific time period. Instead of entering the same conditions every time—like sender, date range, and attachments included—you
      • Remove 'This is an automated mail from Zoho Sign' in footer

        Hi there, Is it possible to remove or change the text under the e-mail templates? I can't figure out how to do that: Would love to hear from you. Kind regards, Tristan
      • Organize and manage PDFs with Zoho PDF Editor's dashboard

        Hello users, Zoho PDF Editor's dashboard is a one-stop place to upload, sort, share PDF files, and more. This article will explore the various capabilities that Zoho PDF Editor's dashboard offers. A few highlights of Zoho PDF Editor's dashboard: Upload
      • Custom function return type

        Hi, How do I create a custom deluge function in Zoho CRM that returns a string? e.g. Setup->Workflow->Custom Functions->Configure->Write own During create or edit of the function I don't see a way to change the default 'void' to anything else. Adding
      • Passing Info from Function to Client Script

        Hello, I have recently started making use of client script for buttons, allowing me to give the user information or warnings before they proceed. This is great. However, I have never quite managed to pass back any extra information from the function to
      • Drag 'n' Drop Fields to a Sub-Form and "Move Field To" Option

        Hi, I would like to be able to move fields from the Main Page to a Sub-Form or from a Sub-Form to either the Main Page or another Sub-Form. Today if you change the design you have to delete and recreate every field, not just move them. Would be nice to
      • Next Page