Zoho ShowTime: Certificates of Completion - Award your learners with a sense of achievement

Zoho ShowTime: Certificates of Completion - Award your learners with a sense of achievement

In our increasingly competitive market, professional trainers need to differentiate themselves if they are to survive. One way to do this is to focus on innovation and deliver an ideal learning experience. By developing a renowned certificate program that provides learners with a specialized skill set for a particular industry, both trainees and future prospects will recognize the trainer's leadership in that field. This can help with long-term growth, revenue generation, and even marketing and branding.

The WorkHuman Research Institute’s study on ROI of achievement recognition found that 82% of employees are more engaged, and 79% involve themselves more when they receive regular recognition for their work. Certification is a convenient, tangible form of recognition that can be an important, visible element of digital learning that can motivate and reward people for the initiative they take to learn new skills. By incorporating these into your digital learning course, you’ll make learners feel their training is important and their efforts are appreciated. 

The motivational benefits of certification will help learners keep track of their own progress and development goals. Zoho ShowTime makes it easy to import and customize certificates which can be awarded to attendees once they complete a training. This certificate can be saved and printed, helping them progress through the training sessions with a sense of achievement.

Here's how to customize and issue certificates in ShowTime:

1. Log into Zoho ShowTime by accessing showtime.zoho.com.

2. After creating a session, click on the Certificate tab, then click on Create Certificate to create a certificate



3. Using the certificate edit option, you can change default settings to customize the background image, margins, orientation modes, and more. ShowTime offers six different design settings to use in your certificate.



4. After editing and finalizing the design of the certificate, you can send yourself a sample certificate to give your trainers a preview of how it looks.



5. Once you create the custom the certificate and a trainer completes the course, you can issue certificates by selecting the learner's names manually under the People tab and clicking Issue Certificate.


 
This is how the downloadable certificate sent via email looks. 


Note: Our next release will focus on the automatic issuing of certificates where trainees will receive a certificate once they pass the 'Test' or satisfy any evaluation parameters fixed by the trainers. This feature is currently under development and we'll definitely keep our community members posted once it's ready. 
 
This recognition via certificates will keep learners committed to their training, and they’ll be more likely to stay engaged until the end. In fact, a recent study found that when certificates are removed from the learning experience, course completion rates drop by almost 50%. With ShowTime, enjoy incorporating certificates into your courses and reward your trainees with recognition of their accomplishments.

Note: The certificate feature will be available for users in ShowTime's professional and enterprise plans.
 
 
 
 
 
 
 
 
 



    • Sticky Posts

    • Measure your audience response - The ShowTime Way.

      Raising one's hand was the ancient style of getting people to acknowledge a speaker. People clapped to show their appreciation and booed to show their disapproval since the Roman times. Even today, in many senates and parliaments 'yays' and 'nays' are registered verbally. But, how can one genuinely measure audience response? The solution was in the form of an Audience Response System (ARS). An ARS is a tool that is used to connect speakers to their participants. This helped in measuring audience
    • Introducing the “Open House” feature in Zoho ShowTime

      Hi all!  Zoho ShowTime has always kept pace with exciting innovations and great ideas. Our objective is to focus on effective team collaboration and greater attendee engagement for every training session.   Open Mic access enables the attendees to communicate directly with the trainer one at a time during a session. However, we understand that all discussions and conversations cannot be streamlined with individual views.  Introducing Zoho ShowTime's "Open House". The open house feature creates a
    • Introducing Evaluation and Assessment in Zoho ShowTime

      Hello everyone,   Once again, we're happy to introduce a new feature in Zoho ShowTime. Our newest addition is "Evaluation and Assessment" so you can see how effective your training truly is. Assessment systems help you effectively evaluate course-related knowledge and skills on a regular basis. As a trainer in ShowTime, you can gauge your trainee's attitude, his/her awareness on a subject, and their reaction to the trainings at the end of every session. You can also conduct tests with MCQs, research
    • New on Zoho ShowTime - Record your training

      Zoho ShowTime is an online training tool that lets you conduct engaging virtual classes and gives you realtime insights and detailed analytics on your sessions.  Virtual classes - What works and what doesn't Virtual classes offer a convenient way for learners to harness new skills. However, not all registrants will be able to attend your sessions at the scheduled time. How do you ensure that nobody's left behind? Simple. Record your sessions.  Introducing Zoho ShowTime's Recording feature: With Zoho
    • Help your attendees find their voice with Zoho ShowTime's Open Mic feature.

      Make your training more of a conversation by giving your learners the power to contribute to your sessions with the Open Mic feature in Zoho ShowTime. This feature is especially useful for remote learning, where trainers need to stay connected with an audience they can't directly see. When communication is only one-way, there's less engagement. The Open Mic feature now allows your attendees to engage more by voicing their opinions during the session. When your attendees request access, you will be
      • Recent Topics

      • Bigin iOS and macOS app update: Link email messages to pipeline records.

        Hello everyone! In the latest version of the Bigin iOS(v1.11.9) and macOS(1.8.9) app, we have brought in support for an option to link email to pipeline records. This helps you to view emails specific to a deal, especially when a contact is associated
      • make.com integration

        Just wondering if anyone on Zoho One account connecting apps to Make.com We're on Canadian server (.com) and when connecting to Make.com, it keeps having error of Invalid Client ID. I have contacted both Zoho and Make and both sides said it's not an error
      • Article Numbers for KB articles

        Hello, I was wondering if it's possible to turn on article numbers/ part numbering for KB articles. If this is not already a feature, we'd like to request it. Frequently a solution will require multiple articles so tracking which articles are referenced
      • Refund Request ,Zoho Mail Subscription (zoho suport is not replying)

        Hi Zoho Team, I recently subscribed to the Zoho Mail yearly plan, but after evaluating it, I found that the interface does not suit my workflow. I’ve already canceled the subscription from my end. As I’m well within your 30-day refund window, I’m requesting
      • File Encryption - Zoho Desk iOS app update

        Hello, Everyone! We have now introduced the 'File Encryption' option within the Zoho Desk app as part of the HIPAA Compliance. This option allows the user to encrypt the attachments within the Desk mobile app, which acts as an additional layer of security.
      • Data encryption - Zoho Desk iOS

        Hello, Everyone! In the recent iOS version(v2.8.23) of the Zoho Desk app, we have supported data encryption. As a part of HIPAA Compliance, the Zoho Desk mobile app now allow users to encrypt the Desk mobile database as an additional layer of security.
      • Notify Admin when a user forgets to check-in or check-out at the designated time.

        Hello, I would like notify the Admin via email when a user forgets to check-in or check-out at the designated time. What is the best way to setup this email notification?
      • Assistance Needed with Prospect Conversion Issue

        Hi, I attempted to convert a prospect to an account, but received a pop-up notification indicating that the contact information matches an existing contact. I selected the option to add it to the existing contact, but it appears the prospect was not successfully
      • Mail Merge - unable to send more than 50 email

        Hi, I've subscribed to the pay email service because of the Mail Merge feature. However, I've found that this feature only allow to send up to 50 emails. I've to attach a screenshot for your reference. This limitation is not mentioned anywhere in service.
      • Zoholics Europe 2025: Your Ultimate Data Analysis (Zoho Analytics) Workshop Experience

        Why should you attend? This year, Zoholics Europe 2025 is putting data analysis centre stage. With a dedicated workshop designed to answer all your data-related questions, you’ll gain practical skills, real-time solutions, and expert insights that you
      • UK payroll entries

        Hey guys, Nett payroll payments are imported direct into the bank, using an external payroll system (will be glad for Zoho to have a UK payroll app) At present I have monthly recurring bills for HMRC which are auto entered & paid when due. This seems
      • Invoice status on write-off is "Paid" - how do I change this to "Written off"

        HI guys, I want to write off a couple of outstanding invoices, but when I do this, the status of the invoices shows as "Paid". Clearly this is not the case and I need to be able to see that they are written off in the customer's history. Is there a way
      • Reverse Charge Services (Non-EU) Showing Correctly in 84/85 and 67, But Missing in Box 46 - Germany

        Hi, I'm located in Germany and I’ve set up my expenses for non-EU services (e.g., OpenAI, DeepSeek) under the reverse charge mechanism (§ 13b UStG) in Zoho Books, and I noticed some discrepancies in the VAT Summary Report. What’s Correct: Reverse Charge
      • Zoho Live Chat/Support

        What is going on with Zoho support lately? I've tried to use the live chat feature 4 different times and it refuses to connect to any (despite waiting over 30 minutes one of the tries). I finally gave up and emailed my question nearly a week ago and still
      • Can we have a module to records Certificate No and TDS rates for Lower TDS Certificates by the vendors ?

        Can we have a module to records Certificate No and TDS rates for Lower TDS Certificates by the vendors ?
      • Tip #38- Track Organizational Changes: A Guide to Using Action Log Viewer- 'Insider Insights'

        Hello Zoho Assist Community! Ever needed to trace who did what and when within your remote support operations? Let’s say your support team is growing, and you want to monitor key activities like settings updates, user invites, module changes, or permission
      • Tip of the Week #67– Avoid confusion – Mark duplicate threads.

        When customers send the same message to multiple email addresses, such as support@ and sales@, your team may end up seeing the same message in different inboxes. This creates confusion, risks double replies, and clutters your workspace. Use the Mark as
      • Tax in Quote

        Each row item in a quote has a tax value.  At the total numbers at the bottom, there is also a Tax entry. If you select tax in both of the (line item, and the total), the tax doubles. My assumption is that the Tax total should be totalling the tax from
      • Final Reminder: Discontinuation of Older ASAP Widgets and Mobile SDK Support

        We launched the new ASAP Help Widget last year, introducing a unified and enhanced experience. Since then, older configurations have been placed in read-only mode, with all major updates and improvements built exclusively on the new version. As part of
      • Zoho Subscriptions -- Zoho Commerce integration

        Is there integration between Zoho Subscriptions and Zoho Commerce? I would like to create subscription plans in Zoho Subscritpions and list them for on my Zoho Commerce store.
      • Website show Blank white screen

        Customer called me to tell me my website is currently down upon review it shows a white screen however I can access everything via editor. JITCADCAM.com
      • How manufacturing analytics can transform your enterprise with Zoho Projects Plus

        Did you know that every single car is made up of 30,000 to 40,000 individual parts? All of these are manufactured meticulously in various facilities before being assembled into one. The global manufacturing industry spans a wide range from delivering
      • Projects custom colors replaced by default orange

        Since yesterday, projects uploaded to Zoho, to which I had assigned a custom color, have lost the customization and reverted to the default color (orange). Has anyone else had the same problem? If so, how did you resolve it?
      • Customize your SalesIQ live chat with Custom CSS and blend it with your website design

        Hi everyone. Hope you all are having a great day! SalesIQ offers various inbuilt customization choices for your chat widget and window like changes in colour, theme, font etc. Although these choices are many, sometimes they may not match with the design
      • From Email Address When Replaying to Missed Chats

        One of the most common things we do is follow up on every missed chat.  Missed chats are like money in the bank, people just waiting for your response and to start a relationship with our companies. However, SalesIQ only lets you respond from 1 email address from your entire account?! We have happily paid for 4 subscriptions, but our users cannot reply from their own email address?  How are we supposed to build customer relationships? The fix to this issue is so simple, just load in the logged in
      • how to treat a same person as customer and vendor in zoho

        hi team, in my company, few persons acting as creditors as well as debtors (which means sometimes we pay them... some times we paid by them). in that case i would like to maintain a same ledger for that person.in zoho books it is treating creditor and
      • Narrative 6 - The impact of rebranding

        Behind the scenes of a successful ticketing system - BTS Series Narrative 6 - The impact of rebranding Every organization has invested in branding to set itself apart, and that should be reflected in the help desk. Zoho Desk enables organizations to apply
      • custom color palette for picklist in Sheet

        Migrating over from Google Sheets and missing the ability to customize the individual item colors of my picklist/dropdown menus. Is this something that is possible? A search showed me creating a custom color palette in Analytics is possible but I am not
      • What's New - July 2025 | Zoho Backstage

        Start smart, end strong. From knowing who’s coming to celebrating who showed up, July’s updates help you run events that feel organized from the first invite to the final thank you. Planning an event used to be like writing a choose-your-own-adventure
      • Image Upload Field API get encrypted ID and sequence number

        Hello is there a way to extract the encrypted id and sequence number from image upload fields through the Zoho CRM API? I created a custom script with javascript within Zoho CRM, but I want to extract the encrypted id and sequence number for all my images
      • Attention: Changes to 10DLC TCR pricing and new authentication requirements

        Hi everyone, Starting August 1, 2025, The Campaign Registry (TCR) is introducing new pricing changes and a mandatory brand verification process called Authentication+ 2.0, which will affect how you register and manage your 10DLC messaging services. These
      • Better Time Tracking

        We need better time tracking customization for IT MSPs. We also need reporting that is built in, rather than having to try and fumble with creating custom reports. We also need to be able to mark whether a ticket has been billed or not, I don't think
      • Scheduled Tickets Need Updated

        There is a very clunky manual way to create reoccurring scheduled tickets. This should be created to be easy for the administrator to create. We create several (10 to 12) reoccurring tickets per account for biweekly and monthly auditing purposes.. The
      • Team Feeds Improvements

        Team Feeds needs to show a feed of every action within the department. Currently it seems that the feed will only show a ticket that I've personally commented on or interacted with/followed. A feed should be that, a feed. As a manager I would like to
      • Better Security, Better User Experience | Help Center Update | June'25

        As part of our commitment to enhancing user experience and security, we are happy to announce updates to our authentication mechanism. This update introduces several key enhancements designed to improve the password recovery process and streamline the
      • Upload Logo to Account Page

        It would be nice to set a logo for an Account
      • View Agent Collision on Ticket List Page

        It would be nice from the ticket listing page (views) to see what agents are working on what tickets rather than having to click into each ticket throughout the day to see what agents are working on what tickets. This functionality would also be desired
      • Restrict user from viewing the detail standard view

        Is there any way to restrict a user(it can be user-field-based) from viewing the detail standard view? Basically, I have created a canvas detailed view so that on some conditions I can hide some data from the users but the standard view client script
      • Upload Picture to Contact

        It would be nice to upload a profile picture to a contact.
      • Allowing Pictures for Client Contacts

        Do you have any plans to allow us to add pictures of our client contacts? There is a silhouette of a person there now, but no way that I can see where I can actually add a picture of the individual.
      • Next Page