Can you BCC customers in Zoho Campaigns?
I've tried to find the answer to this question for several minutes but it seems the answer is no. I don't understand the BCC dropbox but I don't think that's what I need. It is inconceivable that a CRM wouldn't have the functionality to BCC people on
Status "unopened"
Hi, I usually see that all my email campaigns get statistics about 80% of unopened. What does this signify exactly ? not received, or simply not opened ?? Because a lot of recipients of my friends tell me that they don't get my emails ... and I checked that the adresses are good and the email aren't in the spam folder. Please give me some (good) answer as soon as possible, this is my tool work ! Thanks
Workflows Default view
Hi, Would it be possible to add the same option of "update default view" under the Workflows in ZOHO Campaigns? The option is available under Campaigns and Contacts as per the Question. It is very inconvenient to have to filter through owners of Workflow
Onboarding CRM custom module WF with email WF or Zoho Campaign -How to choose
Hi In our case, certain stages of the WF of the personalized module of the CRM depend on the reactions of the recipients to the emails received. These reactions trigger value changes in the processing fields of the WF of the main module. With mail WFs
Users not moving through workflow
Hi there, I have an issue with my automation workflow that whenever I subscribe to that list, the workflow starts but the first message doesn't get sent to the user. It immediately flags as "missed". What am I doing wrong?
Unable to use the AND operator when filtering with Tags in Zoho Campaigns
I have two tags in Campaigns. 279 of my contacts have Tag 1 (Hambletonian) and 279 of my contacts have Tag 2 (Do Not Mail) , I need to create a filter that displays those that have Tag 1 and DO NOT have Tag 2. I created the following Advanced Search
Custom html not retaining css in <head> section needed for mobile-friendly emails
Our emails use css in the <head> section to customize the email to display nicely on mobile devices (using different styles for different viewports). The emails work perfectly outside of ZC, sent from Mailchimp or any other mainstream email provider. When I paste the custom html into the html box in Zoho Campaigns, ZC removes the <head> section, which removes the mobile-specific styles, making the emails not render properly on mobile. It appears that when I import the same html file, ZC retains the
Need to cycle through different emails in a loop
I would like to use a workflow so I can use AB testing and the other features that workflows offer to have a set of emails go out and once it reaches the end have it start over. I was able to get it to work by having the workflow end with it removing
Not able to send bulk email more than 20
I am not able to send more than 20 emailssssssss
Buggy Workflow
Hi, Zoho Campaign is a bit buggy at the moment. Whenver I try to follow the instructions here the entire workflow will break. https://help.zoho.com/portal/en/kb/campaigns/user-guide/marketing-automation/workflows/articles/how-to-set-up-a-workflow-for-contacts-who-ve-not-opened-and-not-clicked-on-a-link-in-their-email-4-4-2022
How to edit Confirmation Email?
Hi, i want to edit the confirmation email when someone subscribe on my list, how can i do that? (is not a form) because im add in using API, but the people receive a english confirmation subscriber. Thanks. PD: A attach a image of the email
Signup form not adding to contacts - please help
Hello, I'm new to Zoho Campaigns, moving my newsletter data to it. Just set up a signup form for new subscribers. Form URL: https://zc.vg/Q5SkH EXPECTED BEHAVIOR * Redirects user to custom page (this is ok) * Adds Name + Email data to associated list
How do I perform end of workflow tasks in light of the new Zoho Campaigns changes?
So the decision to remove End of Workflow actions and related components has been made. The rationale behind this is that it was deemed "redundant" by Zoho, implying there is another way to achieve the same thing. We currently have workflows where we
Can you "Undo" Ignoring a contact record that is now in an Automation Workflow Ignored list.?
Is it possible to change the status of a contact that is in an "ignored" list for an automation workflow? I removed them accidentally by deleting their record (as I THOUGHT I had applied them to the wrong workflow). However, It was the right workflow
Permissions? - This email address has been already used in some other organization. So you cannot add/invite this user.
When seeing this error in campaigns, could we adjust our permissions so that a user could be moved from a list created by one person to a list created by another?
feature request: extend audit log
Hi, we noticed that the audit log feature in Campaigns does not contain important entries, like modifying of deleting a campaign. In our opinion this is important information to keep track of what happens in the system and also of manipulation!! Please
Campaigns and CRM Sync
Trying to Sync CRM and Campaigns. Keeps saying already integrated - despite ZOHO Crm showing not active. Help please.
Modify contacts to be in one list
Is it possible to do some kind of mass update to move contacts to one list? I currently have a large number of contacts that exist in multiple lists. Rather than just delete or clear an entire list, I would like to: 1. Export the list of contacts to
Aligning Zoho emails to the LEFT, not CENTER
Hey guys No matter what I do, zoho inserts a container and my emails are in the middle of the page. How do I fix this? I want my emails to look like a normal email but Zoho is restricting this. Below is what im talking about, I want it aligned to the left.
Can Zoho Campaign be Set-up for Cold Email Campaigns?
I have used cold email campaign tools (WoodPecker & QuickMail) prior to subscribing to ZOHO One (ZOHO Campaigns). Using ZOHO Campaigns I want to set up a 5 email sequence and as my contacts "REPLY" to my emails I would like them to not receive any more emails in the ZOHO Campaign sequence. I see in the AutoResponder portion of Campaigns the options to change the flow of emails is based on OPEN, CLICK, CLICK SPECIFIC LINK and UNOPENED. What choice/setting would I select to discontinue sending emails
Adding Tags on List Entry
I have an autoresponder sequence for when someone downloads a resource. They are added through an integration with zoho forms which adds them to a list. I am trying to add tags as the contacts are added to the list, but don't see any way to do that through
Send a campaign multiple times on a schedule
I would like to send a campaign several times by schedule ahead of an event we have scheduled. I see I can send a campaign at a future date but I do not see how to send it on a schedule multiple times.
Ways in which marketing agencies can simplify their email marketing strategies
Those associated with marketing agencies know how difficult it is to meet the needs of all their clients. This includes managing all the email marketing activities — planning content, designing templates, obtaining client approval, studying analytics,
Custom unsubscribe action: deactivate custom field
We are currently implementing ZOHO campaign for a client with the following scenario: - Users are synced from ZOHO CRM to Campaigns twice a day and added to mailing list - Users from ZOHO CRM carry custom fields "Newsletter" and "Auto Responder" depending if they signed up for one of the two options - The custom fields are used to divide 1 list into 2 segments - 1 segment is for a regular newsletter - 1 segment is an auto responder based on a custom date field Our objective is: - users should be
How to script email content in Zoho Campaigns
Hi, sorry for this question, but I am new to Zoho ( used to work in Marketo ) Is there a way to script the content for an email? In other words, define a token which is connected to a script. Should I use Deluge script and where to find resources?
Contacts auto-import and update when integrated with local CRM system.
Our company uses a custom developed CRM system, we have a lot of contacts data on it. I want that to be imported automatically in Zoho Campaigns contact list once API integration is done. We regularly use own CRM system to add new contacts and want that
How to add Topic inside email in workflow
In the content of an email, links or markers indicating the interest of the recipient of the email in a specific subject (Topic) in the form of a pop-up for example or a component inside the email can be added and associated automatically with the recipient
En panne depuis 2 semaines avec la synchronisation Campaign CRM
La synchronisation telle qu'elle m'a été présentée permet désormais de relier les champs des comptes et deals au contact. Ce qui est une énorme avancée et que j'espérais depuis des années. Faire de la segmentation en B2B sans le comptes semble de toute
Emails show delivered but they are not
I just sent two email campaigns. Both show up as delivered. I am a twice listed recipient on two separate email accounts but I never got the email and none of the emails allegedly sent to other email recipients were opened leading me to believe that Zoho did not deliver correctly. Any thoughts?
Can't add new contact in Zoho Campaigns - contact is 'Bounced', but this is impossible
I'm adding my email contacts to Zoho Campaigns. All of them are real people that I exchange emails with. However group of people from 2 email domains can't be added as they are are treated by Zoho Campaigns as 'Bounced'. What should I do to add these existing, working, real email addresses to Zoho Campaigns?
If it has been a long time since you sent your campaign for review, please contact us
Hello "Campaign is under review. Please wait... If it has been a long time since you sent your campaign for review, please contact us by emailing support@zohocampaigns.com" I was getting approved but I had the wrong address inputted. I just updated both addresses in the crm and campaigns to 1081 Holland Drive Boca Raton, FL 33487 I know everything has to be proper to send. These are not spam leads. I get these directly to call back on and email from their prior purchase Can you look into this for
How can I see which contacts are assigned with a Topic?
I have assigned a Topic to a number of contacts based on a filter in All Contacts. How can I see which Topics are assigned to a specific contact?
Can users unsubscribe from the current list but stay on others?
We have a monthly newsletter and a weekly update. When I test the unsubscribe link I am presented with the following screen, implying ALL communication will halt. I have found this related forum post that implies when a user subscribes to the list manually, the default behavior would be different when they unsubscribe. How can I test this? So let's assume the above is true. What happens when we migrate our mailing lists from ConstantContact. I am importing subscribers, so they didn't use a form to
In App purchase, Audio charts and new languages are now supported in Zoho Campaigns iOS mobile app.
Hello, In the Zoho Campaigns iOS mobile app, we have brought in the below enhancements across different versions of the mobile app: > Using the 'VoiceOver' feature available in the iOS 'Accessibility' settings, we now have brought in support for 'Audio
SMS Campaigns, the new feature to look out for in Zoho Campaigns
Hello everyone! The wait is over! No more fretting over sending short messages in emails or choosing a medium to send casual reminders to the contacts. Zoho Campaigns presents to you, 'SMS Campaigns', a feature that will allow you to connect with your contacts in a new way. You can send them short yet effective messages so that they can stay connected with your brand amidst their busy schedule. The best part is that you can use it as a solo approach. You can also trim down your email campaign's
Template Editor Adds Padding to Images
Hello, I am attempting to use the template editor to modify a pre-designed email template. Whenever I add an image or replace an existing image, the editor adds padding to the image ("padding: 7px 15px;"). Is there a way to edit or remove the image padding?
Zoho Campaigns App: Did you give it a shot already?
Dear users, The Zoho Campaigns mobile app is updated with a refreshing look and feel, an improved user experience, and of course more functionalities. Right from importing a list of contacts to creating and sending email campaigns and checking their reports,
Manager senders
I am trying to add my email as a sender and it's not allowing me to do this. Says it is already registered elsewhere, anyone else have this issue
What is Conditional workflow for ??
I don't understand what is for compared with other workflows component What are use cases ? As understand those features (if, then.. are include in orkflows component ; am i wrong ?
Parcours de désinscription- Topics name et description
Bonjour Les Topics sont un excellent apport à campaign. Bien utilisé il est un moyen d'attirer des souscripteurs ou de le retenir s'il souhaite se désinscrire d'une liste. Pour le retenir en présentant d'autres sujets, j'ai modifié le parcours proposé
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