Zoho Campaigns Comunidad

• Can users unsubscribe from the current list but stay on others?

  We have a monthly newsletter and a weekly update. When I test the unsubscribe link I am presented with the following screen, implying ALL communication will halt. I have found this related forum post that implies when a user subscribes to the list manually, the default behavior would be different when they unsubscribe. How can I test this? So let's assume the above is true. What happens when we migrate our mailing lists from ConstantContact. I am importing subscribers, so they didn't use a form to

• In App purchase, Audio charts and new languages are now supported in Zoho Campaigns iOS mobile app.

  Hello, In the Zoho Campaigns iOS mobile app, we have brought in the below enhancements across different versions of the mobile app: > Using the 'VoiceOver' feature available in the iOS 'Accessibility' settings, we now have brought in support for 'Audio

• SMS Campaigns, the new feature to look out for in Zoho Campaigns

  Hello everyone!   The wait is over! No more fretting over sending short messages in emails or choosing a medium to send casual reminders to the contacts. Zoho Campaigns presents to you, 'SMS Campaigns', a feature that will allow you to connect with your contacts in a new way. You can send them short yet effective messages so that they can stay connected with your brand amidst their busy schedule. The best part is that you can use it as a solo approach. You can also trim down your email campaign's

• Template Editor Adds Padding to Images

  Hello,  I am attempting to use the template editor to modify a pre-designed email template. Whenever I add an image or replace an existing image, the editor adds padding to the image ("padding: 7px 15px;"). Is there a way to edit or remove the image padding?

• Zoho Campaigns App: Did you give it a shot already?

  Dear users, The Zoho Campaigns mobile app is updated with a refreshing look and feel, an improved user experience, and of course more functionalities. Right from importing a list of contacts to creating and sending email campaigns and checking their reports,

• Manager senders

  I am trying to add my email as a sender and it's not allowing me to do this. Says it is already registered elsewhere, anyone else have this issue

• What is Conditional workflow for ??

  I don't understand what is for compared with other workflows component   What are use cases ?  As  understand those features (if, then.. are include in orkflows component ; am i wrong ?  

• Parcours de désinscription- Topics name et description

  Bonjour   Les Topics sont un excellent apport à campaign. Bien utilisé il est un moyen d'attirer des souscripteurs ou de le retenir s'il souhaite se désinscrire d'une liste. Pour le retenir en présentant d'autres sujets, j'ai modifié le parcours proposé

• RSS Campaign - Description field includes a huge picture and only a little text, can't get text from content field

  Zoho seems to do what we need, but the fields don't seem to work normally. Could someone explain how to get the following: The usual paragraph of text that is in the description of an RSS feed for each item. The content field seems to bring in nothing.

• Campaign to know wich WF are still running

  Hi  There have been many changes in campaign functionality. When I open old campaigns I have the impression that old components are still present, but may not work correctly shortly. Where can I find functional mappings or equivalences indicating what

• Documentation "digeste" pour zoho campaign

  Le produit semble avoir bien évolué très/trop complet avec de nombreuses options. Travail de montée en connaissance qui n'est pas simplifié par la documentation. Cela oblige à passer en revue chaque composant pour comprendre les inteactions Serait-il

• Unsubscribe to topic instead of unsubscribe to all

  With the change to Topic management, we noticed a steep increase in unsubscribes.  We found that this was due to the unsubscribe link leading to an un-branded splash page that has a gigantic green unsubscribe button which unsubscribes to all topics. 

• Zoho CRM to Zoho Campaigns filter using Contact and Account fields

  I'm new to Zoho CRM/Campaigns, headed over from the Mailchimp world. Question for you experts .. Is there a way to use both Contact & Account fields in Zoho CRM to create a mailing list in Zoho Campaigns? The Contact Sync feature only seem to allow for Contact fields to be used as filter criteria. I'm trying to pull together a mailing list of all Contacts belonging to Accounts with a certain Status (Status is a custom field against each Account - example values are Fit, Repeat Customer, Inactive

• 'Advanced Campaigns' and 'Regular Campaigns' are now merged!

  We are here with the first update of 2022. These changes in Zoho Campaigns are designed to make the user experience simpler for our customers. The changes will reflect from March 22, 2022 onwards. However, it will not affect any of your existing campaigns

• How to Get An Image's URL once it's uploaded to library

  I'm starting a new thread... clearly no one at Zoho is paying attention to the now 6-year old thread: https://help.zoho.com/portal/en/community/topic/how-to-get-an-image-s-url-once-it-s-uploaded-to-library Are there any plans to fix Zoho Campaign's "Library" tool , and allow developers to access image URLs? We have different developers working on our emails, and rarely use templates. We need a place to host our image files used in the emails -- this is only possible if we can see the URLs. This is

• your documentation Campaign

  We all all save time if you add a high-level explanation, introduce the principles, concepts, and use cases before getting into a tech doc. Example I understand in the automation part the difference between the mail activity and the answer to an email

• User unsubscribed contacts

  I've unsubscribed some opt'd in contacts on my own without them doing anything, wondering what's the best way to put then into a re-engagement workflow now?  I don't see a way to reach out to them. Would like to filter by, user opt'd out contacts then

• How do I block a specific domain in Zoho Campaigns?

  I have a list and whenever I send to it the .aol peeps complain - how do I block an entire domain from being sent to in Zoho Campaigns? Thank you in advance

• My email campaign claims it delivered 100%, but I did not receive the email

  Hi, I can no longer send a test to my email at my office or my co-workers account. I also set up a test group to deploy the campaign as a test. After I sent to the test group (these two emails and my gmail account) the email only showed up in my gmail account.  Is this because I need to authenticate the email with a SPF or DKIM? Thank you. 

• Sending Quarterly Emails

  A lot of our processes work on a quarterly (every 3 months) cycle, and we'd like to use campaigns to send emails based on that.  I'd like the option to send (the same) emails every three months. I was hoping that the cyclical autoresponder would allow that, but it seems to only allow "every 1 month", not "every x months". Quarterly is also not an option. Given this, what's the best work-around? 

• Zoho Campaigns API

  Is there a way to get by email address, the number of clicks and weather they clicked on a link? I would like to get the same information that is integrated into Zoho CRM. Bob Lozinak Twelve/Three Marketing, Inc.

• Erros de edição de texto

  Estou com problemas nos envios de e-mails na plataforma campaigns. Edito o texto com título e imagem, e quando envio o remetente recebe todo desconfigurado, com partes do texto faltando, ou com fontes diferentes dentro do texto, diferente daquilo que

• Double-opt in sender

  I've created a list for a newsletter and enabled double opt-in. I've also changed the sender info under Settings > Manage Opt-In. However the "Confirm Subscription" email is sent from my Zoho account email (lee@work.com) How do I configure a list to send

• Tip of the week 87 - Email Seed List : The Whats, Whys, and Hows (Part - One)

  As email marketers, we make multiple decisions on a day-to-day basis that shape our entire marketing results. And one of such crucial decisions is "Whether my campaign is all ready to reach its respective audience?" And the best way to make an informed

• Unable to conncect to Zoho CRM

  When attempting to add contacts by Synchronising Zoho Campaigns with Zoho CRM the message "Unable to Connect to Zoho CRM" comes up. Not sure if it is to do with the privileges of my account, although I am an admin. Any help would be much appreciated

• Email newslatter

  How to add the Email Subscription text field in the website footer or sidebar, to collect emails and send the Zoho campaign contact list. I used WordPress 

• Spam?

  Is anyone else having an issue that when they do test emails it is going to spam? Our open rates for previous campaigns have been low, very few complaint/marked as spam (under a dozen). So it seems we have been landing in spam folders. Does anyone know how to fix? Thanks!

• Tip of the week 95 - 5 Mother's Day email marketing strategies for 2022

  Note: Before attempting to send emails, make sure to check with your contacts if they'd like to receive Mother's Day emails because it might turn out to be sensitive or emotional to a few. The Greeting Card Association estimates that more than 150 million

• most of the emails are going in missing topics

  Hey,  Facing issue with not able to send emails. We are working welcome email series but when i add the email list most of the emails are going in missing topics. So i'm not able to send them emails. Can you please advise whats the issue? I have my email

• sending campaign email to internal users

  Is it possible to send a copy of newsletter we send to our client, to our internal staff as well? I've created a mailing list for internal staff and included that with our "client email list", the newsletter went to the clients but not to internal staff.

• Zoho Campaigns 'envelope-from' address in email header is blocked by spam filters

  Emails sent out by Zoho Campaigns seem to be blocked by spam filters because the 'envelope-from' setting in the header address is not correct. With 'Reply Tracking' disabled, and 'Sender Address' and 'Reply-To' addresses set to the same email address, and senders domain and email correctly authenticated, ZC uses a '.....[@]zcsend.net' email address in the 'envelope-from' field instead of the Sender Address. This seems to be picked up by spam filters and blocked. Can this be fixed?

• Tracking the reaction of a mail is not working

  Hello. I have created a workflow which needs to track to kind of responses: 'opened' and 'clicked on any link'. If someone is only opening the mail, the following step (field update) is not performed. However, if someone clicked on the button within the

• Woocommerce + Zoho Campaigns

  Hi I want to integrate woocommerce with Zoho Campaigns but I have got some issue.  I have installed the official plugin but it says there's no active installation of woocommerce, which is not true. while I keep troubleshooting, could you please tell me

• Does Zoho campaigns have the option to send interactive emails to subscribers/customers?

  Interactive emails remove the need for subscribers to click through to a website, eCommerce store, or another application to complete the action for conversion. By removing this extra step, prospects can convert faster by sending interactive emails to

• How do you edit the basic Campaign Subscription email?

  I don't see it per list under Contacts > Manage Lists > MyList  > Pages and Email.  It has every single thing there *except* for the one I want.  This is extremely dry and I want to change it.  I also want to change the Subscribe Confirm default.  It is also dry. Subscription Confirmation Dear Customer, Thank you for subscribing for xxxx xxxxx Click the button below to confirm your subscription. and You are all set now! Thank you for joining our mailing list. Check your email periodically for our

• Edit subscription confirmation email

  Hi, I can't find where to edit the subscription confirmation email template for a list. I see several other templates for unsubscribing or updating an email address, but nothing for the subscription confirmation email. Also, is there any way to turn subscription confirmation emails off? Help!

• Incorrect synchronization with lead module

  I have a sync set at a daily sync frequency. In practice, I now have 1571 leads in the lead module. The list in front of it is synchronized and has 2407 Leads records. I checked, it does not make sense even in front of the list of all the leads including

• How to add a looping autoresponder in 2022?

  How do we set up looping cyclic workflows?  In my soon-to-be-former CRM, I offer a daily reading email that goes for about 220 or so days. Then it loops, starting at the beginning. I see that Zoho used to have a "looping reminder" functionality. But they've

• How to Cancel schedule and make schedular in zoho campaign

  Hello, i have below list of question which i want to integrate in my portal through api. 1.  How to cancel schedule campaign? 2. I want to schedule a reminder mail daily to my customers who have added product in the cart, and stop that reminder after they will purchase that. So how to achieve this by api?

• Tip of the week 94 - How to manage links in an email campaign effectively

  Click rates are undoubtedly a measuring parameter for email marketers to understand the progress made by their campaigns. Because, the click rate tells the engagement rate of your campaign and it becomes essential to experiment with various strategies

• Next Page

• Announcements

• Updates for Zoho Campaigns: Merge tag, footer, and autoresponder migration

  Hello everyone, We'd like to inform you of some upcoming changes with regard to Zoho Campaigns. We understand that change can be difficult, but we're dedicated to ensuring a smooth transition while keeping you all informed and engaged throughout the process.

• Introducing the revamped What's New page

  Hello everyone! We're happy to announce that Zoho Campaigns' What's New page has undergone a complete revamp. We've bid the old page adieu after a long time and have introduced a new, sleeker-looking page. Without further ado, let's dive into the main

• Gmail is ramping up its email sender policy as of November 2025

  Hello marketers, As you may be aware, Gmail introduced a guideline for bulk senders starting February 2024. If not, here's a quick refresher straight from Google: After this policy was announced first in 2023 and soft-implemented in February 2024, we

• Bot Filtering & Apple Mail Privacy Protection Compliance in Zoho Campaigns

  Dear Campaigns Users, The wait is over! We’re excited to announce that the enhanced bot filtering feature is now live in Zoho Campaigns. This update brings greater accuracy to your email campaign reports by distinguishing real user engagement from automated

• Attention: Changes to 10DLC TCR pricing and new authentication requirements

  Hi everyone, Starting August 1, 2025, The Campaign Registry (TCR) is introducing new pricing changes and a mandatory brand verification process called Authentication+ 2.0, which will affect how you register and manage your 10DLC messaging services. These

• Most Discussed Topics

• Zoho CAMPAIGNS working hours

  Hi I use Campaigns Automation workflows to automate follow-ups to my Leads. I discovered this weekend that emails are being sent out on Sundays. How do I limit my Campaigns outgoing emails to business working hours? This is very important! Thanks, D

• Edit The Newsletter

  There doesn't seem to be the ability add a title and a caption below the button. Can this be done?

• I'd like to Import Contacts for an SMS Campaign, but they don't have email addresses.

  I've got a contact list of about 4000 contacts. Some only have mobile phone and not email. Can I still import the contacts?

• Timed addition to segments

  Hi there - hoping you can help me figure out a graceful way of doing this: • I want to add contacts to a Segment in Campaigns based on a Stage pick-list field value X in CRM - that bit's fine. The problem is that I only want to add them to the Segment

• Zoho Campaigns - Feature Request - Re-Send Existing Email Action in Automations/Journeys

  Hi Zoho Campaigns and Zoho Marketing Automation teams, I would like to suggest a feature that would make building and managing complex automations significantly easier. The Feature Introduce a “Re-Send” or “Send Existing Email” action within Automations

• Sticky Posts

• Marketer's Space: Why your open rates suddenly drop to zero?

  Hey everyone—welcome back to another post in Marketer's Space! If you regularly track the performance of your campaigns, open rates are probably one of the first numbers you check after sending an email. So it can be quite alarming when a campaign suddenly

• Marketer's Space: Why email authentication matters in Zoho Campaigns

  Welcome back to another post in Marketer's Space! If you've recently started using Zoho Campaigns, you've probably come across terms like SPF and DKIM. You may have also noticed emails that show "via zcsend.net" in Gmail when testing or sending campaigns.

• Marketer's Space: New to Campaigns? Some common early mistakes that might occur

  Hello Marketers, Welcome back to another post in Marketer's Space. If you're just getting started with Zoho Campaigns, things can feel exciting and slightly confusing at the same time. You're not alone. Most early frustrations come from setup gaps rather

• Marketer's Space: Plan smarter with Zoho Campaigns' Calendar

  Hello Marketers, Welcome to another post! Today, we'll talk about a discreet yet significant feature that's neatly tucked inside Zoho Campaigns: the calendar. It might look like an optional but somewhat unnecessary feature that you can use occasionally,

• Marketer's Space: Proven tips to improve open rates – Part III

  Hello Marketers! Welcome back to another post in Marketer's Space! This is the final post in the "open rate series". In the first and second parts, we discussed topics ranging from sender domains to pre-headers—but we're not done yet. A few more important

• Top Contributors

• Meyyappan CT

  

• Vivekvarman D

  

• yashwanth s

  

• david

• Matthew R