Zoho Campaigns Comunidad

• in email campaign can't fix paragraph spacing

  when i change the font from 10 pt to 12 pt it automatically changes my text from single to double spaced - how can I fix this?

• Unable to upload image due to special characters

  I'm trying to upload my company logo to set up campaign content. However, when I tried to upload it keeps giving me an error that I have special characters in my image. I have uploaded my company's logo to many different websites but I have never encountered

• Marketers' Space - eCommerce Solutions - Product Promotional Emails

  Hey there! In the previous series, we discussed about some of the advanced components in the easy-to-use template editor of Zoho Campaigns. In this week's series of posts, we'll see how you can make the best out of the ecommerce solutions offered by Zoho Campaigns to achieve your goals. Here's the scenario: You're an ecommerce store owner with a wide variety of products and looking for a way to promote your store. You have some brand-new products, a few seasonal offers, and a few existing products

• Sending recurring surveys from Campaigns and sending survey reminders using Campaigns

  Hi!  We are planning to use Zoho Campaigns to send out an internal survey that needs to be sent monthly. 1) What is the best way to schedule the monthly campaign in Zoho Campaigns? 2) How can I set up reminders for ONLY those who have not yet completed

• Sms engagement in Campaigns

  Hi guys, I would like to ask you if there is any sms gateway which will return in campaigns (or Zoho CRM) if someone has opened/clicked an sms or has opened the link inside the sms content? Lets say that we send an sms campaign to 40 individuals, how

• Staff member unsubscribed from staff campaign accidently

  Hi there,   One of our staff members accidentally unsubscribed from one of our staff email list for Zoho campaigns, is there anyway I can re add them?

• Imported contacts getting ignored.

  Hey, Whenever I am creating a new mailing list and importing contacts from .csv file, all the contacts are getting ignored. This is happening with all the contact files I have been uploading.  Need a fix for this.   Any and all guidance is much appr

• Zoho Campaign Workflow Waiting

  I have a Campaign Workflow setup to execute over approximately 40 weeks as a client plans an event. If they come to me "later" in their planning, is there a way for me to speed their process up or skip wait times for them?

• Follow up emails purchase by product

  Hi, i want to create a Flow in Zoho Campaign, by per product. Example: If Someone purchase a wallet in my store, in 3 days sent a email with discount for belt. I can see i can do it per store, but i cant find per product, how can i do that? Thanks.

• Podcast RSS Feeds Aren't Fully Compatible With The Tags

  Problem It seems that the RSS implementation made some assumptions about the format of RSS.  Of course, being nothing but XML, "Extensible" is an important term - to the point that I feel the tags are too limiting. Situation Many podcast RSS generators

• Referral marketing software for startup launch

  Hey! Does zoho offer a referral marketing program similar to viral-loops? We are going to launch a new product in a few months and want to build a referral campaign to join our waiting list.

• Zoho Campaigns strips out my custom fonts and text-decoration / color styles for links

  This is a very tightly designed custom html template, made outside of Zoho. When importing it, it seems Zoho campaigns is:  1) Stripping out my custom font declarations, which work perfectly when used in a different email provider like Mailchimp (with fall backs for non-supported clients, of course).  2) Stripping out my "text-decoration" / "color" styles for links.  Any ideas?  Thanks. 

• Google fonts

  Hello,  I would like to know how to embed thse google fonts.  When I do it in my normal way it gets "stripped" when I send a test mail.  https://fonts.google.com/specimen/Sanchez https://fonts.google.com/specimen/Roboto+Condensed Thank you Hans

• Zoho Campaigns' signup forms have just got smarter!

  Are you seeking ways to grow your contact list and drive more revenue to your business? Stop seeking and start trying our updated sign up forms.    Why Signup forms?   Don't miss out any of your contacts who want to hear from you! Sign up forms provide an easy way to get in touch with your contacts by their explicit consent of receiving email communications from you. It's a smart way to talk fast to your contacts.   Here are some things to know before you take a look at the updated sign up forms

• Having Issues with Zoho Campaigns Workflows

  I am having issues with my zoho workflows. Once my leads have entered the workflow, some are completed while others ignored(meaning now believed). Does anyone know why this may be?

• Bug in send for review

  Hello, I have created and prepared new campaign and have the following message , impossible to send for review - nothing happens while clicked... What is the problem? 

• Add contacts to existing campaign

  We have a campaign that is a follow up to phone call discussions/sales calls.  We want to simply add those new contacts to that campaign and then email the follow up to those new users only.  However, when we try and add contacts to that contact list

• Tip of the week 93 - Re-enrolment feature in Zoho Campaigns

    What can be better than reaching out to the maximum contacts in your mailing list?   It is to include even those who have shifted from your engagement strategies midway. Now, as an email marketer, you have heavily relied on automation. After all, it

• How long does 'ignored' response take to activate in a workflow?

  If I'm using the 'opened' and 'ignored' response options to split my workflow in automation, how long does it take to actually activate and exit through the ignored option? For testing purposes, I currently just have both options joining back straight

• How do I clone or duplicate a CRM-Campaigns sync?

  I have an existing sync on which I'd like to change the retrieval criteria. Since I know it's not possible to edit sync criteria, I'd like to clone or duplicate the sync so that I can change the criteria on the new sync. ALL the other settings in the

• CRM to campaigns not syncing all contacts

  I have a sync in ZOHO campaigns that update my contacts from CRM. Not all contact are synced. In sync history I can see that some are skipped. I can not see any reasons. I can only export the skipped contacts to a csv file so that I can see here only

• Many of Contacts Have Been Marked as "Unsubscribed"

  We have a list for our newsletter and a large number of contacts are being marked as "unsubscribed" (approx. 1,500) with the exact same date and have been happening in the last week or so.  We are trying to figure out if there is some strange workflow

• color of the hyperlink

  Hi, Is it possible to change the color of a hyperlink in zoho campaing? Thank you Alexis

• Adding negative contact scoring for bounces and inactivity

  Hi As I would like to keep a clean database, I want to create negative contact scoring for bounces and inactive scoring for all our lists in Zoho Campaigns. Is it possible to create a contact score to identify regular bouncebacks and inactive email addresses?

• Duplicated email address found while adding your sender address.

  "Duplicated email address found while adding your sender address. " and "Duplicate email address found" i need to send a campaign for my colleague trip[at]consciouscontainer[dot]com he is also in BOOKINGS where he needs to stay  and CRM where he needs

• Unable to connect WooCommerce Integration

  Hi there, I've been trying to action the Zoho to Woocommerce integration as per this document https://help.zoho.com/portal/kb/articles/zoho-campaigns-plugin-for-wordpress-version-2#Install_Zoho_Campaigns_plugin_for_WordPress But when I get to connecting the store, I click to 'Authenticate the integration.' then I get an error message saying 'no integration found'

• Customizing subscription confirmation email without signup forms

  Hi, Is it possible to customize the content of the subscription confirmation email when you're not using the Signup forms? We push the subscriber info into the proper list through Zoho Flow from our website form.  Can this be achieved through the use of Topics? 

• Zoho Campaign - Daily Email Limits

  What is the daily email sending limit in Zoho Campaign ( I am a Zoho One client with 3 user subscriptions)? Is there a setting in Zoho Campaign that I can set the daily sending email limit to a lower amount myself?

• Zoho campaign email with dynamic contents

  Using Zoho campaigns api, I want to create a campaign contents with html. There is a parameter 'content_url' for contents, but I don't know how I set. If I have a html file as a campaigns content, then what should I do? How can I get URL from the html

• Export Zoho Campaigns Template as HTML

  Dear Support Team, I cannot find the option to export an email template I made in Zoho Campaigns as a HTML template. Where do I find it? The reason why I need to do this is because I want to be able to use the base template I created in Zoho Campaigns in Zoho CRM. These are the steps of this specific workflow: 1. New lead entered in Zoho CRM. 2. Personalize the email, basing it off of the template I created in Zoho Campaigns. 3. Send them the personalized email through Zoho CRM. Alternatively, it

• Creating or Cloning a Campaign based on a webhook from another service.

  I would like to create a new campaign whenever another service sends out a webhook. The email message and the email subject needs to be customized with the content from the webhook but the recipient list and all other information remains the same.  If

• Tip of the week 92 - 3 basic analytics to perform in email marketing

  Determining the pulse of your audience should always be one of the most important steps in all your marketing activities. This will help you to strengthen and optimize your strategies thus growing your business. In email marketing as well, make sure you

• Improve campaign open/ response rate.

  Hello,  Was hoping you could give some advise on how to improve our open/ response rate.  We have already read your article about subject line & sub header and made some changes, however anything further would be helpful.  Thank you 

• add contacts via api or webhook?

  Hi, is it possible to add contact to a specific list via a webhook? The api always returns error 500.

• Unsubscribes, Topics, and Lists — Understanding the Flow

  We operate two brands, each with their own list. We've also implemented topics and organized them into products, one product for each brand. We've also changed our Campaign footers so that rather than having an unsubscribe link, which seemed to unsubscribe

• Zoho Campaings

  I have various problem with our newsletter with Campaigns. 1. When I do some change and save it, the changes are not made.       Exemple: the type of fonts, the url link 2. During the test and when I send my it: It is going to spam email ! I reduced the

• Duplicated email address found while adding your sender address.

  Hi, I would like to change my sender address but i get this message. Help please.

• Is it possible to change the criteria for an existing Sync in Campaigns

  I have many more Contacts in CRM than I want to Sync with Campaigns at present. Plan is to move them across progressively based on the value of a code. But to do so need to set a new SYNC each time a new set of Contacts is to be moved across. Having to remap etc etc is very tiresome. Not much easier to use export and reimport. What I want to do is maintain Contacts in CRM and use Sync to do the work automatically. If Edit existing isn't possible, why can't an existing Sync be cloned and then amended?

• Tip of the week 75 - 5 tips to design your holiday email templates in 2020

  The festive season has just begun and so you will definitely have to send a lot more emails to your customers. All these emails should be designed in a way to convey the spirit of holidays. So, let's take a look at a few of the tips that could help you

• Tip of the week 62 - 5 Tips to make your emails better for mobile users

  Emails still remain a critical tool for businesses to communicate with customers. This is mostly because mobile is one of the preferred mediums for reading emails, at least for a quick check of the content. Also, particularly due to the COVID-19 lifestyle, most emails are opened in mobiles. So, let's make sure that the next email campaign that we send out will be mobile optimized too.  Here are a few tips that need to be taken care while you address your customers who open emails in mobile devices:

• Next Page

• Announcements

• Updates for Zoho Campaigns: Merge tag, footer, and autoresponder migration

  Hello everyone, We'd like to inform you of some upcoming changes with regard to Zoho Campaigns. We understand that change can be difficult, but we're dedicated to ensuring a smooth transition while keeping you all informed and engaged throughout the process.

• Introducing the revamped What's New page

  Hello everyone! We're happy to announce that Zoho Campaigns' What's New page has undergone a complete revamp. We've bid the old page adieu after a long time and have introduced a new, sleeker-looking page. Without further ado, let's dive into the main

• Gmail is ramping up its email sender policy as of November 2025

  Hello marketers, As you may be aware, Gmail introduced a guideline for bulk senders starting February 2024. If not, here's a quick refresher straight from Google: After this policy was announced first in 2023 and soft-implemented in February 2024, we

• Bot Filtering & Apple Mail Privacy Protection Compliance in Zoho Campaigns

  Dear Campaigns Users, The wait is over! We’re excited to announce that the enhanced bot filtering feature is now live in Zoho Campaigns. This update brings greater accuracy to your email campaign reports by distinguishing real user engagement from automated

• Attention: Changes to 10DLC TCR pricing and new authentication requirements

  Hi everyone, Starting August 1, 2025, The Campaign Registry (TCR) is introducing new pricing changes and a mandatory brand verification process called Authentication+ 2.0, which will affect how you register and manage your 10DLC messaging services. These

• Most Discussed Topics

• Zoho CAMPAIGNS working hours

  Hi I use Campaigns Automation workflows to automate follow-ups to my Leads. I discovered this weekend that emails are being sent out on Sundays. How do I limit my Campaigns outgoing emails to business working hours? This is very important! Thanks, D

• Edit The Newsletter

  There doesn't seem to be the ability add a title and a caption below the button. Can this be done?

• I'd like to Import Contacts for an SMS Campaign, but they don't have email addresses.

  I've got a contact list of about 4000 contacts. Some only have mobile phone and not email. Can I still import the contacts?

• Timed addition to segments

  Hi there - hoping you can help me figure out a graceful way of doing this: • I want to add contacts to a Segment in Campaigns based on a Stage pick-list field value X in CRM - that bit's fine. The problem is that I only want to add them to the Segment

• Zoho Campaigns - Feature Request - Re-Send Existing Email Action in Automations/Journeys

  Hi Zoho Campaigns and Zoho Marketing Automation teams, I would like to suggest a feature that would make building and managing complex automations significantly easier. The Feature Introduce a “Re-Send” or “Send Existing Email” action within Automations

• Sticky Posts

• Marketer's Space: Why your open rates suddenly drop to zero?

  Hey everyone—welcome back to another post in Marketer's Space! If you regularly track the performance of your campaigns, open rates are probably one of the first numbers you check after sending an email. So it can be quite alarming when a campaign suddenly

• Marketer's Space: Why email authentication matters in Zoho Campaigns

  Welcome back to another post in Marketer's Space! If you've recently started using Zoho Campaigns, you've probably come across terms like SPF and DKIM. You may have also noticed emails that show "via zcsend.net" in Gmail when testing or sending campaigns.

• Marketer's Space: New to Campaigns? Some common early mistakes that might occur

  Hello Marketers, Welcome back to another post in Marketer's Space. If you're just getting started with Zoho Campaigns, things can feel exciting and slightly confusing at the same time. You're not alone. Most early frustrations come from setup gaps rather

• Marketer's Space: Plan smarter with Zoho Campaigns' Calendar

  Hello Marketers, Welcome to another post! Today, we'll talk about a discreet yet significant feature that's neatly tucked inside Zoho Campaigns: the calendar. It might look like an optional but somewhat unnecessary feature that you can use occasionally,

• Marketer's Space: Proven tips to improve open rates – Part III

  Hello Marketers! Welcome back to another post in Marketer's Space! This is the final post in the "open rate series". In the first and second parts, we discussed topics ranging from sender domains to pre-headers—but we're not done yet. A few more important

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