Tell a Friend email sends default message, not the message I customized
I customized (and saved) the Tell a Friend email with our logo and wording. When I tested the Tell a Friend link, it sent an email, but it was the default email, not the one I customized. How to I get the Tell a Friend link to send the customized Tell a Friend email that I edited? Thanks, Janise
Tip of the week 65: Three pillars of email marketing
The ultimate success of your email campaign relies on optimization of three pillars of email marketing namely, subject line, email design, and campaign scheduling. And, the best way to improve the performance in these three areas of email marketing is to conduct a survey and understand the likes and dislikes of your subscribers from the survey result. So, with this idea we recently conducted a survey on Twitter, LinkedIn and Instagram with a major focus on the three pillars of email marketing.
Soft and Hard Bounces
I just moved from Infusionsoft to Zoho One. Like what we are able to do. But ..... Infusionsoft does impose very strict rules on their email campaigns, you must have a clean list or they will throttle you, than cut you off. And they do it with very low numbers of complaints or bad labels. So my list was scrubbed and used often. How is it that when I used this same list for the first time in campaigns I get a 25% bounce ? Really ? Got tons of "message expired" and "bad connection" .... I read that
How can I remove footer and center alignment ?
I could not remove footer and center alignment at the same time. I add unsubscribe link in mail. Bu when I change template "no header no footer" the template automaticaly use center alignment.
Virtual Community Meetups-India
Hello everyone, Hope y'all are keeping well and safe. We believe that learning must continue no matter what and so, we have planned on meeting our user groups virtually and discuss how email marketing can help you keep your customers engaged. It's going to be a one and a half hour session and we will have our focus majorly on email marketing automation. Date: June 16-19, 2020 The agenda: Email marketing in the world of contextual engagement Email marketing automation for behavior-based engagement
Tip of the week 64: How to effectively engage your ecommerce audience
"How much of a promotion is too much in times like this"? "Should I resume my pre-COVID messaging"? These are some questions lingering in the minds of (ecommerce) email marketers. The answer to these questions mostly depends on your region of operation and its level of normalcy. However, pandemic or no pandemic, there's a technique you can always bank on to craft unique, relevant emails: segmentation. With segmentation, you can classify your audience based on their purchase history, store
Remove: "Email Marketing by Zoho Campaigs"
In the paid plan. link 'Email Marketing by Zoho Campaigs "is removed? Its forms and leave options unsubscrible in Portuguese? thank you!
Wordpress plugin conflict with Visual Composer
Hello, I have to uninstall the plugin because this broke my Visual Composer. You are going to fix this soon?
Removing Tags in Bulk (from a lot of contacts)
I have a large number of contacts that I want to remove a tag from. More than the 200 that will show on a single page. - I go to Contacts > Contact Tags - I select the tag I want to remove to get a list of all the contacts with that tag - I then use search to display the subset of contacts that I want to remove that tag from - I click the checkbox to the left of the Contact Email column header in the contact list This only selects the displayed contacts. When I select similar checkboxes on other
how to setup SPF and DKIM records for zoho sites
how to setup SPF and DKIM records for zoho sites
Sync "total opens" and "total clicks" from campaigns to CRM
I can't figure out sync the total number of opens and/or clicks for a particular lead (or contact in campaigns) to corresponding fields I have created in Leads (Zoho CRM). This seems like something that would a) be relatively easy and b) be something I would think most people using Zoho Campaigns and Zoho CRM would find useful. I have figured out how to sync the contact score from campaigns to CRM, but would like to have more detailed information. Any help here would be greatly appreciated.
Tip of the week 42- 5 Tips to expand your email list
Suppose your work is making too many phone calls to different people. What becomes the most essential component in your work then? It's simple, your contact list. What then is the most important component in the work of an email marketer? You guessed it right, again the winner is, 'contact list.' What misfortune can befall on an email marketer with a low or limited number of contact lists? It will be like being a sailor and moving around an island repeatedly. It doesn't really expand the
ZOHO campaign forums customization
We would like to customize the form in a two sided layout like shown in the picture.
Marketer's Space - eCommerce Solutions - Cart Abandonment Recovery Emails
Hey there! In the series' previous post, we discussed about the importance of post purchase follow-up emails in your ecommerce business. Today, let's look at the third topic. Reengaging customers with abandoned cart recovery emails Cart abandonment should be nothing new for any ecommerce marketer—it's a well-known fact that prospects and customers can be indecisive at times and leave a shopping cart after adding items in it. Whatever be the reason for the abandonment, we have a solution to solve
Virtual Community Meetups - Australia and New Zealand
Hello everyone, Hope y'all are doing good. We are glad to announce our virtual meetups for Australia and New Zealand. We will be discussing how email marketing can help you keep your customers engaged. It's going to be a one and a half hour session and we will have our focus majorly on email marketing automation. Check below for further details. Date:June 2-5, 2020 The agenda: Email marketing in the world of contextual engagement Email marketing automation for behavior-based engagement Ecommerce
Virtual Community Meetups Update - United States
Hello everyone, Hope y'all are doing good. We had our virtual meetups for the United States around the last three weeks. Owing to customers asking for meetups in other regions, we have arranged a couple of sessions for a few more cities. We will be discussing how email marketing can help you keep your customers engaged. It's going to be a one and a half hour session and we will have our focus majorly on email marketing automation. Date: May 26, 2020 The agenda: Email marketing in the world of
Using Custom URL Field in Email Template
We have a custom field called "Product URL" (URL field). Every contact has unique data in the URL field. Within the email template we want to create a text link to that merged custom field. === Example: Hello. Please visit this link. ==== The problem we run into is if we highlight the text and click the hyperlink icon it asks for the URL. In there is where we place the merge field id (e.g. $[UD:PRODUCTURL||]$ ) but when the link is received by the email contact it doesn't work properly. Side
Zoho One Campaign - Unable to Remove Dynamic Content from Email Template
Hello Zoho Team, Was having issue removing dynamic content from an email template created using the widget based editor. Was able to easily add dynamic content block but now I can't remove it, can only select an edit if, else if, and else sections but can't remove any. Any advise would be appreciated.
Zoho campaigns API call empty response
Hello, I am trying to insert users into a list of zoho campaigns. If I modify parameters or enter a wrong email, the API responds with the error message, but if everything is correct, the API response is empty. Can you help me? Thank you!
Unable to export converted contact from a form
From a subscripiton form, I try to export all converted contacts. However, the Export panel is behind the Confirmed contacts... Editing the z-index: of the popup class from 13 to 100 resolves the problem. But you ned to have web dev skills :) Regards
How can I delete non active contact in Zoho Campaigns
Hi, I would like to delete non-active contacts in my campaigns database. Can you please give me a process for this?
Integration with mailOptin fails
Hello! I have installed the paid version of the MailOptin plugin for Wordpress (https://mailoptin.io/) where it is ensured that it integrates with both ZOHO CRM and ZOHO Campaings. Running the integration for both CRM and Campaings gives me this error and the integration fails: You don't have permission to access this resource. Additionally, a 403 Forbidden error was encountered while trying to use an Error Document to handle the request What is wrong? Cheers
Test e-mail Campaign
We want to send out our test e-blast as a regular e-blast so we can review some of functionality that we don't see when we send out through the campaign set-up. I have 10 team members that i want to review the blast without going through compliance review. We may be sending several out before we get the campaign finalized. Is such a process possible?
duplicate email addresses
Our organization would like to send out a newsletter, and the problem is that some of our clients need to receive multiple newsletters to the same email address. Campaigns is currently sending out only one to each email address, and marking the remaining as duplicates. Is there a way to force it to send those, even though the email address is a duplicate?
Campaigns arriving to SPAM
Hello, It's been more than a week that I'm trying to resolve the issue of having mail being received into spam... we delivered a first campaign and the open rate was of 10% or less... plus the email arrived to spam to colleagues. Not having an issue with Gmail but I do with outlook... I have done all what was required by zoho, SPF and DKIM record for the domain - A back and forward thing with GoDaddy as at the beginning we couldn't get the authentication. Now, having all solved... the issue persists,
My Zoho Campaigns Merge Tag for $[FNAME]$ does not work
Hi, I have spent a while trying to use the default FNAME merge tag as well as creating a custom one in my latest campaign. Both times the test email is addressing my email to FNAME. I do need help urgently to solve this thank you.
Can't Delete Contact List
Being using Zoho Campaign (Free Version) recently & find it quite okay for a while. Try to delete the contact list but it's seem that i can't delete it anymore. (Reach maximum limit) Is there anyways for me to delete it without asking to upgrade package. Thank you
Gmail clipping email content
I've been designing a template, but when I send myself test emails, Gmail does not show the whole email. It cuts it off halfway and says "[Message clipped] View entire message". I'm looking for a way to make sure the whole email is shown, without needing to click on another link. Please let me know if there is a solution to this. Thanks!
Add Account to Sync Contact from Zoho CRM
Hi, I have a problem in syncing contacts from my Zoho CRM to Zoho Campaign. It is mentioned that only 1 account which able to sync the contacts whilst we have 5 accounts here. When I tried to associate more accounts, there is an info that the account is not associated. Please help me overcome this problem so that I can sync my contacts immediately. Thank you.
Anyone Using Campaigns with an SMS program like MightyText that syncs to your phone?
i'm a solopreneur using CRM and dabbling in Campaigns. I use MightText which let's me send texts from my desktop (on the webapp) and pushes it to my phone to send. This has been a great platform since I can see what's been sent (as well as responses) on my phone. I now like to be able to automate customer texts via Zoho Campaigns but MightyText hasn't published an API. I'm looking at other apps like PulseSMS (they have an API but only for linking other devices, not for pushing sms messages) and
Start building popup forms with Zoho Campaigns
Hello everyone, There's a plethora of good things happening in Zoho Campaigns right now and here's one for marketers to connect with people who visit your webpages. Most of you would have read our recent updates in Zoho Campaigns. Here I am throwing light on popup forms that help you turn your website visitors into contacts. Using popup forms, you can show relevant messages to your website visitors and drive them to sign up for your newsletters, blogs, and more. Moreover, Zoho Campaigns can be used
Tip of the week 61: Place information above promotion in your newsletters
One of the most common mistakes that marketers make while crafting a newsletter is that they push way too many offers to their subscribers. Instead of being like a nagging salesperson, a newsletter should be more of a well-meaning friend, who is happy to help. When it comes to newsletter content, it is best to have 85% of it dedicated to educational information and the remaining to promotional material - offers that are proud to promote. So, what can you include? Build strong content The trick
select account to sync
When I attempt to set up a sync with Zoho CRM it automatically defaults to an account's email and I have no way to change it to mine so I get an error message saying I'm not connected. I also want to delete that person and don't see anywhere to do that.
Unsubscribe from
Hi, I created header and footer in English and Turkish. I change it according to the language of the mail. https://monosnap.com/file/5CLYhwUMDQslIpLEIW8L8d3IrWYHlS But I couldn't change the Unsubscribe form by language. How can I do it?
Help improve Spam test score (7/10)
I have been using https://www.mail-tester.com/ to check the scores of our newsletter emails. I have worked on improving our score where we can, but there are aspects of the score that we cannot control. It would appear to be related to the way Zoho campaigns builds the emails. For example there is a broken link: [403 - Error : Forbidden] https://fonts.googleapis.com/css?family=Verdana:400,400i,700,700i And also the emails are sent as HTML only. See the error message below. -1.105 MIME_HTML_ONLY Message
Hard & Soft Bounces
Dear management of Zoho and Zoho users, We just sent out our first campaign and got quite a number of "Bounces" as a result. After having checked the user guide, the definition of a bounce was still not totally clear to me. Does a hard bounce mean the email never even arrives at the specific user, or does it mean it automatically arrives in the trash? In what way is this different from a soft bounce? And as a follow-up, what could we do, to avoid these bounces happening in the future? Hope someone
Workflow trigger
I have a workflow that is running now that consists of 7 emails that go out over a period of time. I am building another workflow that is similar with a different subject. We have some Leads that will get put into both workflows. I am looking for a way to check if a lead has exited the previous workflow in the past 2 weeks. Is there a way I can do that? We don't want to enter them into the new workflow unless it has been at least 2 weeks since they were in the first workflow.
Virtual Community Meetups - Canada
Greetings everyone! We welcome you all to join a one and half hour virtual session to discuss and learn how to use email marketing as a tool for consistent customer engagement. Also, email marketing automation will be the major topic of discussion in this interactive virtual session from May 5th to May 8th, 2020. Now, let us take a quick glance into the agenda: Email marketing in the world of contextual engagement Email marketing automation for behavior-based engagement Ecommerce email marketing
Schedule Campaign Did not Work
This is first time i am using campaigns i finished all work yesterday and scheduled it to go out 20 mins ago, it did not work but said it was scheduled. Something seems off in your system if it says all the correct information but does not do anything. It has my timezone GMT. I cancelled it an manually sent it which is now working.
About Zoho Campaigns Reports
Hi, Zoho Campaigns offers us wide variety of reports but a major issue on these reports that, we can't filter any report regarding to our opened or non-opened or clicked contacts. For an example; I want to filter my contacts which have clicked our mails with browsers, devices and e-mail clients. But I can't make this filter. I can only see all of the recipients stats but I can't analyse same stats with clicked recipients and opened recipients. We want to analyse our recipient profile with their actions.
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