Zoho Campaigns: Many of my Bounced Contacts want to be added back to our Email Campaigns
This week I started to reach out to some our our "Bounced" customers to see if they changed their email address or had issues with their mail services. Many of them said, "That is my correct Mail" and "No, my email services has been good". They want to continue to receive our emails. Can you please provide steps I need to complete to get my Bounced customers back online? Thanks, Todd
Marketer's space - vCard merge tags
In the previous post, we have learned about Video Merge Tags, In this post, we'll discuss vCard merge tags. Using vCard merge tags, you can send your contact details as an attachment to the recipients. They can then add you as a contact in their respective email accounts. In Outlook and Gmail, when the recipient clicks the attachment, your details are automatically updated as a contact. For other email service providers, the recipients need to download the attachment and manually add it as a
Tip of the week 48 - How unhealthy mailing lists ruin your holiday email marketing
Reaching out to a huge number of contacts promptly and effectively is one of the USPs of email marketing. The holiday season is a big testimony to that. Email marketers are at their busiest this time of the year sending promotional emails to as many contacts as possible. If you're an email marketer, you already know how email marketing software makes your life easier during these times. That said, you must look after it well for proper returns, by not feeding unhealthy mailing lists. What's an unhealthy
Marketer's space - Video merge tags
In the previous post, we learned about contact merge tags, Today, we'll discuss video merge tags. Video merge tags enable you to link videos—in the form of a thumbnail and overlaying play button—in email campaigns. You can link videos from Youtube, Vimeo, and Wistia. Click here to learn how to create video merge tags. How to use Video merge tags In the content section of your campaign, choose a component and select Video Merge Tag from the Merge Tags dropdown. Select which tag you want to
Date Field Autoresponder not sending Welcome Emails
Hi Team - I have Zoho CRM synced with Zoho Campaigns. I have a date field Start Date. I created a date field autoresponder to send Welcome emails 1 day after Start Date. After configuring messages, I activated the autoresponder. It sends out messages the first time but on the 2nd day, it does not send out Welcome messages anymore. Today is Nov 1 and it should have sent out Welcome emails to 2 of my contacts. Can you please check this? This is a recurring issue and I have deleted and recreated this
Marketer's space - Contact Merge Tags
In the previous post, we learned about social merge tags. In today's post, we'll discuss contact detail merge tags and contact custom merge tags. Contact detail tags include basic details like a contact's email address, first name, and last name. These tags are available in Zoho Campaigns by default. Contact custom merge tags enable you to personalize email campaigns by fetching contact information from additional contact fields and contact custom fields. All you have to do is to create a contact
Where is the API to use on Wordpress Campaign Plugin? IT´S MISSING
Hi guys I Just start using a free Zoho Campaign and I´m trying to connect to a Zoho Campaign Wordpress Plugin. However at API´s section doesnt showing the generate api only the ZSC key which shows as invalid in the plugin. What's happening why is missing? The api section only shows this info:
Marketer's space - Social merge tags
Hey there, In the last series, we saw how you can use our e commerce solutions in your business. In this week's series, we'll look at how you can take personalization to new heights by implementing merge tags. Your contacts might receive many campaigns and newsletters every day. Taking an extra effort—like adding a personal touch—can make your campaign stand out. Simple things, such as using your contact's name to greet them, make a significant difference in your campaign reach. To this end, merge
Tip of the week 47 - 5 creative types of email content for this holiday season
As we all know, holidays are indeed a great time to drive more sales to businesses. What are your email marketing strategies for this holiday season? Are you worried about the email content for your contacts this time? Let's dive deep into the types of email content that could be sent out to your contacts. Note: We've a tip on cleaning your email list that can help you keep your holiday email content useful to relevant contacts. Here's how to create a great holiday email marketing experience:
Zoho campaigns is adding tons of CSS automatically when saving an email
Zoho campaigns is adding TONS of CSS automatically when saving an email. This is making my emails to long to even test. What is all this code for please?
Zoho Campaign worfkow : creating an excel file instead of sending an email
Hello Please read : workflow in the title not worfkow ! I need to create email sequences (workflow), each email is under conditions but I need to create one action in the email sequence (rank 3 for instead) that is not an email but an excel file that would be used to send a print letter (personalised). Is it possible ? if yes how ? is that excel list coud be sent by mail to the person in charge of printing this postal mail ? thanks !
Emails are being sent to spam folder
I recently sent a test campaign with the subject "How esports can come to your campus - Webinar" and it ended up in the recipients spam folder. Is there something I need to be doing differently to get them out of the spam folder?
Marketer's Space - eCommerce Solutions - Segmenting Customers
Hey there! In the series' previous post, we discussed about abandoned cart recovery emails for your ecommerce business. Today, let's look at the final topic. List segmentation based on purchase activity In addition to targeting important customers, Zoho Campaigns' ecommerce solutions can also help you create dynamic list segments. If you're not familiar with list segmentation, it simply means breaking up an email list into smaller lists based on certain criteria. This allows you to group certain
Segmenting Unsubscribes
Is there a way to segment unsubscribes? For example, if someone unsubscribes from our newsletter does that mean they unsubscribe from all of our communications? So if they have later made a purchase, will we be able to email them receipts, shipping info, etc? Thanks! Tina
Leadsbridge Integration with Zoho One Campaigns
I am trying to integrate Leadsbridge with Zoho One Campaigns. According to the support documentation I will find a "Generate API Authorisation token" under Settings/Developer Space/API. However only the ZSC Key generation function is available. I run a CRM Plus account for a client and on that account everything worked as per your support docs, however on my own Zoho One account this function is not available. Please assist.
Open & click rate very low
Hi there, I would like to know why my open rates are so low (and click rate around 0%...) compare to my previous email marketing tool (Mailchimp). It's around 2 or 3 times below previous performances. I've sent several emails campagns to different segments (all are users/registered participants) and I have the same issue. Could you please help me? Regards,
Can a hard bounce be restored?
I have a board member who had email problems for several weeks. So Zoho ended up designating her email address as a hard bounce. Her email is now working properly. Is there any way to restore an email to remove the hard bounce label? This is her company email and I would prefer to be able to use it again. Thanks ahead of time for your tips.
Campaign Mailer being marked as spam in recipient Inbox
I am trying to clone and resend one emailer that I had sent earlier with some minor content changes. When i tested it on Zoho mail, it's landing up in Spam, and on a Gmail account it's going to Promotions. Please help.
Marketer's space: Making of a successful webinar email campaign - Poll component
In our previous post, we learned about how Zoey can use the Video component to share a recording of the webinar with anyone who might've missed it. By now, most of the registrants have viewed the webinar. Zoey's about to send out the final email campaign to obtain feedback from the audience. To solicit this information, she can use the Poll component to get feedback from the webinar registrants and attendees. The Poll component There are three options to create a poll and attach it to your email
Domain Authentication Not Working
Hello, I added a SPF record to my host gator domain per instructions, but it still cannot verify my domain. It returns some strange record for my DNS ip which I do not recognize. Please help because I would like to begin a campaign soon. Thank you, Tom
Display problem on Zoho Campaigns
Hi Zoho team, We are facing some issues for displaying on Gmail (desktop & mobile app) - cf. screenshot in attachment. And some emails are truncated. Have you ever faced to this issue? Is there a way to fix it? Thanks Romain
Marketer's space: Making of a successful webinar email campaign - Video component
In our previous post, we learned about the Attachment component and how our friend Zoey can use it to supplement her webinar bonus materials. While continuing to explore the template editor, Zoey stumbles upon the Video component and thinks about sending out a campaign for the webinar registrants. The Video component With this component, you can link to your favorite videos from YouTube, Vimeo and Wistia in your email campaigns. Upon clicking the play button, the recipients will be redirected to
Email authentication not working
Hello - I have been following the instructions for email authentication for Zoho Campaigns but it does not work. I can't seem to understand why as we have been authenticating a couple of the other zoho apps and they worked out fine.
Marketer's space: Making of a successful webinar email campaign - Attachment component
In our previous post, we learned about the ICS component and its usefulness. Today we'll learn about the next tool Zoey uses—the Attachment component. As expected, the first email campaign worked, and a lot of Zylker's contacts registered for the webinar. Most of them attended it too! The Attachment component This component lets you attach a file to your newsletter in the form of downloadable links. You can either upload the file from your computer or from the cloud. You can place the link on an
Forward to a friend form broken on mobile
Currently the input fields break the layout on mobile by extending past the body border and the form width appears to be tied to the button width settings. The input fields on the form also cannot be changed to % width. Fundamentally the edit-ability of this form is completely broken and provides the end-user with a poor experience.
Borders
The image attached is from a newsletter created using the basic blocks of the editor. For some reason I cannot get rid of the borders between the blocks (shown in image with red arrow). I've tried everything, including giving the border a white color, changing styles and adding border="0" to the HTML, but nothing helps. How can I turn off display of borders?
Marketer's space: Making of a successful webinar email campaign - ICS component
Hello marketers, This week's Marketer's space is all about learning to create and promote your webinar email campaign successfully. To begin, we'll discuss how useful and easy Zoho Campaigns' Template Editor is. While creating a campaign, most marketers use the Template Editor's basic components to add an image or a text box to their campaign. Sometimes, though, these simple tools aren't enough to get the job done right. In this series of posts, we'll look at the usefulness of four handpicked tools
Marketer's space - Email-action autoresponders
In our previous post, we learned about date-field autoresponders. In this post, we'll discuss email-action autoresponders. Email-action autoresponders lets you send sequential emails to customers based on their interaction in previously sent emails. This type of autoresponder lets you target your contacts depending on their email activity. If your contact has clicked a link or button in an email or even opened your email, you can set this autoresponder to send relevant email campaigns based on their
Marketer's space - Closed-group autoresponders
In our previous post, we learned about email-action autoresponders. In this post, we will discuss closed-group autoresponders. Closed-group autoresponders let you send promotional emails targeted at a fixed group of customers. You can create a mailing list for those contacts or a segment in a mailing list for them. This autoresponder is primarily used to promote products or events. Let's look at a scenario to understand how this works. Chris is an event organizer in a product-based organization
Threshold Bounce Rate
Hi, What is the threshold bounce rate for campaigns? Clayton
Does Zoho Campaigns support dynamic links with Wistia
I want to track user activity on my Wistia-hosted videos from my email campaigns. Please answer the following for me: Whether your email marketing tool supports dynamic links (i.e. merging user data into URLs); What the URL email merge tag is for your email marketing tool. Thx.
Tip of the week 46- How to craft effective subject line? (Part-One)
Let us travel back to the time when the door-to-door sales were most prevalent, where the sales began with a knock on the door. Every sales guy on our door was unique in their own way. If salesperson A made us to slam our door then salesperson B pinched us with curiosity. Now, with whom did you end up buying their offer and what made you do that? Yes! It was the salesperson B who created a great first impression with the way they introduced themselves and the product, that either made our doors open
Marketer's space - Date-field Autoresponders
In our previous post, we learned about signup-based autoresponders. In this post, we'll discuss date-field autoresponders. Date-field autoresponders let you send sequential emails based on a particular date to your customers. You can also create custom date fields that represent a specific purpose relevant to your customers. Here are a few examples where you can use date-field autoresponders: Wish your customers a happy birthday Remind your customers about the end of their free trial Remind your
Marketer's space - Signup-based autoresponders
Autoresponders allow marketers to send out sequential emails to contacts subscribed to a mailing list at predefined intervals. Zoho Campaigns offers different types of autoresponders, each designed with a specific purpose that helps marketers engage better with their contacts. In this post, we'll discuss signup-based autoresponders. A signup-based autoresponder lets you send sequential emails to contacts who have recently entered your mailing lists via signups, import from another app, or manual
Disabling signup confirmation with sign up forms
Is it possible to disable sign up confirmation emails when using sign up forms?
Error in connecting facebook page to zoho campaigns
Good morning everybody, I'm setting my new Zoho one account and at moment I can't follow becouse the platform doesn't connect with Facebook. I sent and email to Zoho support but no any replay. This is what I see when I try to connect. Oops! Error found Our server can not find the page you requested. You might have typed the link incorrectly or used an outdated link. Please check the link once again. If the error still persists, you can contact us at: support@zohomarketinghub.com. Anybody
Campaigns Not Pulling Correct Record Owner
We are experiencing an issue that I can't track down a solution for because everything appears to be set up correctly. When we use the Personalize Sender Details option and select CRM Owner Address it is unreliably using the actual CRM Owner's email, instead defaulting to the Alternate Sender's address. ----- Example: In Zoho CRM, CRM Owner = A. Smith In Zoho Campaigns, CRM Owner = A. Smith When Campaign is sent it defaults to alternate sender = B. Jones ---- Unfortunately, when this doesn't use
How to manage answer and customize content of mail
I would like adapt workflows from answer received from recipients -Answers from recipients themselves, -Request to unsubscribe (via form) - Automatic answers (from the servers: new contacts, absences ..) -Action of the recipients; click, open And how to customization content of the mails following actions : Create segments or insert "variables" to adapt the content? Thoses to adapt contacts are at different stages of maturity; (Tunnel) prospect cold, Awareness, interested .... Another question
When choosing between follow up and workflow?
Hi I wonder about the best way to create a tunnel bringing an unknown prospect up to integrate it into the CRM In which cases to use 1 / the sequence of campaign or follow up 2 / setting up a Workflow and in this second case I did not find a description to understand which wflo to use in which situations 2 exemples : 1st : I address a sequence of different mails The first mail can be read but for example not the second In this case it is necessary to be able to stop the sequence Which workflow function
Question about date field autoresponders
Hi Team - I have a question about date field auto responders. I have a list synced from Zoho CRM. One of the fields is a date field for Start Date. Some of the start dates go far back as 2014. If I create a date field auto responder today and set it Yearly and send emails 1 day after Start Date, does that mean that the auto responder will send emails to all whose start dates are before today. For example, Start Date is 07/01/2015 (July 1, 2015). I created a date filed auto responder today and set
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