URGENT CONTACT SYNCS REQUIRED
Hi there, I urgently need to sync some contacts - I had scheduled these for this morning but for some reason they have been delayed. You will see that TAURANGA EDM and HAWKES BAY EDM need to be synced. My account is: : info@indianink.co.nz USER ID: 41829347 Please could you urgently sync these Many thanks
Campaign do not get the recipients
I created numerous email campaigns and sent them to my clients. Out of 300 e-mail addresses only some 30-50 get them regularly, although campaigns were marked as delivered in Zoho Campaigns; Even on my address maryana.pokhylko@artoftravel.com.ua I get only test variant. What is wrong? How do we avoid this in the future?
Unable to invite user
Hello, I would like to link the following recipients to my company versus them having individual accounts. Their emails are info@imperativeconcierge.com and ellen@imperativeconcierge.com. I am currently not able to invite them to my company due to them having individual accounts already. Thank you! - Jessica (jessicat@imperativeconcierge.com).
Campaigns form notification
In Zoho CRM webforms there is this option to create a notification mail to ourselves the moment a form is completed. Is there a comparable function in Zoho Campaigns?
is there any way to receive a mail after user subscription?
I need to get a mail, or a daily report of user subscription. Is it possible?
CRM Campaigns integration gone wrong
Hi, my colleague and I are on the same organization in CRM but cannot connect in Campaigns. He tried to integrate my account with his Campaigns account and now we are stuck. He cannot remove the account integration anymore and I cannot sync contacts. 2 Problems: . Why can't we see each other in Campaigns although we are in the same realm in CRM? . How can we break the integration from my account into his campaign account? Thanks and regards, Anja.
Account Upgrade to a paid
If I worked Account Upgrade to a paid. I can send messages to groups of non-action Block ?
Automatic social share buttons embedded within Zoho Campaign?
See attached as an example. Is this possible to do within Zoho Campaigns right now? I'm hoping to set these links up so someone can click and be brought to their social account logged in so they don't have to manually share.
Add facebook "Like us" button to campaign hml email template?
Hi. I am trying to add the standard Facebook and twitter buttons to our standard company newsletter that we have been sending through constant contact in the past. These buttons typically require a "widget" like script/module generated by facebook for inclusion in a newsletter or website. here is the example: https://developers.facebook.com/docs/reference/plugins/like-box/ When I try to add "html" to either a simple template or to a full html template, the code provided by facebook does nothing and
HTML Email edits not getting saved
I've just cloned my message in autoresponder, tried to edit it in the HTML edit, save it using "Save+Close" and it doesn't save. If I go back into the editor, it still displays the old HTML e-mail. Why is this happening?
Error occured. please try again!!!
This message keep showing up when I try to edit a follow-up
from zoho creator to zoho campaigns opt-in ?
hi! there is zoho creator's form in which users fill their data. how can integrate zoho creator's form so that email which is filled in - is sended to zoho campaigns mailing list. And for that email there is new opt-in procedure for subscribing new user
It is possible to make a list or a view of all contact who unsubscribe a campaign?
Hi , if you got the answer ! Can you help me ?
Can we add many users to work on the same account ? If Yes how ?
Thank you in advance for your answer !
soft bounce email addresses disappear from campaigns
a number of emails imported from CRM soft bounced on an email campaign sent in Feb 27th 2015. The emails did not transfer to hard bounce but completely disappeared from Campaigns. How do I re-instate as they are all to a key client! Zoho said they would fix but we have just found out they haven't been!
Email received
Hello, I received the following email in my Wordpress mail: New user registration on your site Help Me Fix Home: Username: percylangley85 Email: percylangley81@miss.mothere.com Any idea where this might have come from? I do not find this person added to my contacts list in Zoho. Please advise. Thanks, CJ Dodaro
Easy questions
3 questions: 1. Can I widen the template I chose? 2. Can I place a text box in front of an image box? 3. Can I combine columns, like I have three columns but one area I want only two? Thanks Max
try to add image with link to social media but it's not working
Hi, I'm trying to add multiple image (social media logo, Facebook, Twitter, Pinterest, and Instagram) with some url linked to those images but when i do it, the full address appeared... What do I do wrong ? thanks for your Help. S
Google analytics and Zoho campaigns not linking properly
I've integrated my Zoho Campaigns account with my Google Analytics account. The integration page shows they are linked, but when I click on any campaign and try to view the analytics, I get the message: No report available for this campaign since you've either not configured your account or you've configured a invalid account. Some of the data shows up in Analytics anyway, but it's definitely incomplete. For example, for this campaign, Zoho shows the email getting 19 clicks, but Analytics shows the
Merge Fields not working on some lists
I sent an email with Dear and personalized the first name with the merge field. On some of the lists the email was sent to it merged on others it did not. It was all sent at one time. All the lists have the default first name and last name. The only difference is I created the lists it worked on and someone else created the lists it did not work on. Any help is welcome!
DKIM/SPF setup
My host is asking the following questions to get this setup: What kind of record are they wanting you to make? An SRV record or a TXT record? Can you get more details on that one? It also asks for a public key. Is it regarding the DKIM record as a public Key or is there additional information they gave you? Thx.
Zoho email signup form
Hello, I am really a novice at this. I am trying to add an email signup form to my Wordpress based website. Zoho directions read: "If you have a WordPress based website, you need to add the script part of sign-up form code in the header section of your website." Can someone give me step-by-step instructions on how to do this? Thanks.
Reports not show reality
I sent a campaign, but the report showed that: 1 people of the staff open the email (and there were 2) I did not receive the email, but I appear as I did not open it. Could you please help me to understand what happen with my emails? thanks Noelia Grotteschi
In zoho campaigns, impossible to add a webform if I am not the owner of a list
Even if I am Admin, I don't see the tab to add a webform to a contact list that my collegue own.
How to delete a campaigns account
Hi, there, I have tried to add one my colleague's email address as a 'sender' in an email campaign but it says they are a duplicate email. Any way of deleting it so I can re-add them as a user from Campaigns? Many thanks, Stuart
Sender address
Sender address Email verification when click the link showing error Can't be Verified...
Soft Bounces to good email addresses
We have had a lot of soft bounces in recent campaigns. We have telephoned all them and the majority tell us the emaill address we have is correct and they have had no issues with the email box. Why do we get large numebrs of soft bounces? We need to understand the problem before three soft bounces tunrs them all into hard bounces.
Removing a contact from Campaigns Drip followup.
We have a Drip campaign setup with 5 followup email to a list using Autoresponder - closed group . We would like to remove a contact from the followup drip based if the contact replied to our email. How can I remove this contact from the list? A follow-on question, Does the emails get removed from the follow-on emails if a contact/email is bounced, spam, unsubscribed or do we have to manually do this?
Campaign contacts list
I have created a list of Contacts for a Campaign. Any idea how I can download this list into a CSV/Excel format as it seems impossible to view who you ahve added to the list. Plus when you 'Add existing contacts' and try to populate with more than '10' the list changes everytime it is refreshed so difficult to keep track of who is added to the list.
How to continue using Zoho Campaigns if it's been 4 hours since you verify the campaign text
Hello, The subject. Also, we send you 2 emails to the support address and receive no reply. No reply, no verification. The review procedure itself is ridiculous knowing how it works in other services. And such a service... So we missed our weekly date of sending a message. Please reimburse us a week of usage. Andrey
I want to remove a user in campaigns and all his drip and workflow
The person who was working on the campaigns is no longer available and I want to be able to delete some of the things he created, even though I am an admin I am still not able to delete his work. what is my option?
$[RI:CONTENT]$ vs. $[RI:DESCRIPTION]$ : reverse behavior of Mail Merge Tags
I double-checked... but an RSS to Email Campaign sends precisely the reverse of the expected content. When using Post's Full Content $[RI:CONTENT]$ => a one-line Post's description is sent (NOT the full content) When using Post's Description $[RI:DESCRIPTION]$ => the Post's full content is sent Strange. Also, is it possible to get emails with only the first few lines of the Posts (say 5 or 10 lines only) ? Thank you, Francesco
Thank you page not loading
Hello Support, I've created a form and integrated it into my website and it worked fine. I then wanted to change the "thank you" and "confirmation" pages. I got the new code implemented it but now it does not work. The error message I keep getting is: {"inlineMessage":"","responseType":"ZC_TYPEJSON","targetUrl":"https://countrynavigator.com/insights/thank-you/","newOptinResponse":1,"targetWindow":"_self"} You can see my original form that I integrated the code into here: https://countrynavigator.com/insights/
Im can not delete user of Zoho Campaings
Hi !!! I need to remove my account from zoho campaings Help me please !!!!
pdf documents being personalised
Dear team, We are doing crm campaign to send mails with links to pdf documents in them. Would it be possible to personalize the pdf with the name of the person who click on the link? Thanks, Stanislas
Merge Tag
I'm new to Email Campaigns and trying to create my first one. I want to add the Merge Tag so the First Name appears in the first line of my email. I copy and paste $[FNAME]$ in the content but in the test email it shows as FNAME instead of the name of person. Am I doing something wrong or is this the way it shows in the test email??
Sync Zoho CMR with Zoho Campaigns
Hi, I need to sync Zoho CMR with Zoho Campaigns, but my contacts module doesn't have all the fields that I need to create email campaigns. I need to add to contacts module some fields from Account module. Is that possible? Thanks for your help. Daniel
Zoho SPF FROM Settings Causing Mail to be Spam
Zoho - I'm using www.mail-tester.com to test my emails. I was originally at a "4 out of 10" for my score, and after correcting the content of my email, I was able to achieve a "7 out of 10" score. Zoho settings are causing a 30% negative mark on my email. Please see the results of the diagnostic below. How can we correct this so that the SPF FROM (aka Zoho domains & zcsend) are not rejected? Sender ID is like SPF, but it checks the FROM address, not the bounce address. What we retained as your current
RSS feed text length
How do I increase the length (customize) the amount of text that shows in my RSS campaign emails?
Changing html head tag in email campaign content
Does anyone know how to change the html head tag in the campaign? Specifically I need to tailor the html head tag to the following to deal with Outlook compatibility: <!DOCTYPE html> <html xmlns="http://www.w3.org/1999/xhtml" xmlns:v="urn:schemas-microsoft-com:vml" xmlns:o="urn:schemas-microsoft-com:office:office"> <head> <!--[if gte mso 9]><xml> <o:OfficeDocumentSettings> <o:AllowPNG/> <o:PixelsPerInch>96</o:PixelsPerInch> </o:OfficeDocumentSettings> </xml><![endif]--> <title>XXX</title>
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