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  • Marketing Tip #5: Improve store speed with optimized images

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  • SMS to customers from within Bigin

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  • Admins cannot see each others' Scheduled Reports?!

    Very frustrating that as an admin I cannot see what my reports my fellow admins have created and scheduled.  After asking about this on the help chat, I was told the issue is trust and security.  By giving someone Admin status, it means we trust them with those responsibilities. Please change this, it is not a good process to have to bother other users to change a report or change users within a report.

  • Automatically CC an address using Zoho CRM Email Templates

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  • Is there a way to invoke deluge function from within a widget?

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  • Missing Import Options

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  • Zoho CRM Portal Field Level Permission Issue

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  • Custom Fonts in Zoho CRM Template Builder

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  • All new Address Field in Zoho CRM: maintain structured and accurate address inputs

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  • Collaboration with customers made easy with Zoom Meeting and Zoho Desk integration

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  • CRM Canvas - Upload Attachments

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  • TrueSync regularly filling up my local disk

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  • Kaizen #194 : Trigger Client Script via Custom buttons

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  • [Webinar] A recap of Zoho Writer in 2025

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  • Picklist field shows "none" as default

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  • Stage-probability mapping feature in custom module

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  • Field Description is very small

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  • StatusIQ

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  • In Zoho People, the Operations buttons are frequently not visible or do not appear consistently.

    In Zoho People, the Operations buttons are frequently not visible or do not appear consistently. We request you to please investigate and address this issue, as it is affecting daily HR operations and user access.

  • Marketing Tip #14: Increase cart value with product bundles

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  • Problem with Workdrive folders

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  • Add RTL and Hebrew Support for Candidate Portal (and Other Zoho Recruit Portals)

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  • Auto tracking URL generation based on Carrier

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  • Zoho Bookings form pre-filled with Zoho Forms in

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  • Pre-orders at Zoho Commerce

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  • Customer ticket creation via Microsoft Teams

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  • Zoho Books' 2025 Wrapped

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  • Can multiple agents be assigned to one ticket on purpose?

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  • Edit default "We are here to help you" text in chat SalesIQ widget

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  • Can't change form's original name in URL

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  • Feature Request: Sync Leave Tracker to Zoho Mail / Calendar or provide option to download information

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  • Compensation | Salary Packages - Hourly Wage Needed

    The US Bureau of Labor Statistics says 55.7% of all workers in the US are paid by the hour. I don't know how that compares to the rest of the world, but I would think that this alone would justify the need for having an hourly-based salary package option.

  • Multiple currencies - doesn’t seem to work for site visitors / customers

    I am trying to understand how the multiple currency feature works from the perspective of the website visitor who is shopping on my Zoho Commerce site. My site’s base currency is US Dollars (USD) but my store is for customers in Costa Rica and I would

  • Archiving Contacts

    How do I archive a list of contacts, or individual contacts?

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    • Instant Messaging Update | Now migrate your WhatsApp Business phonenumber from another BSP to Zoho Desk | Dec'23

      Hi All, Everything seems to move at lightning speed these days, and time is certainly flying by for the IM team. But we are delighted at how much ground we covered this year. 🚀 For one, we enabled WhatsApp business phone number migration so that you

    • CRM x WorkDrive: File storage for new CRM signups is now powered by WorkDrive

      Availability Editions: All DCs: All Release plan: Released for new signups in all DCs. It will be enabled for existing users in a phased manner in the upcoming months. Help documentation: Documents in Zoho CRM Manage folders in Documents tab Manage files

    • Introducing WhatsApp integration in Bigin

      Greetings! In today's business landscape, messaging apps play a significant role in customer operations. Customers can engage with businesses, seek support, ask questions, receive personalized recommendations, read reviews, and even make purchases—all

    • CRM gets location smart with the all new Map View: visualize records, locate records within any radius, and more

      Hello all, We've introduced a new way to work with location data in Zoho CRM: the Map View. Instead of scrolling through endless lists, your records now appear as pins on a map. Built on top of the all-new address field and powered by Mappls (MapMyIndia),

    • Improved Contact Sync flow in Google Integration with Zoho CRM

      Hello Everyone, Your contact sync in Google integration just got revamped! We have redesigned the sync process to give users more control over what data flows into Google and ensure that this data flows effortlessly between Zoho CRM and Google. With this

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    • Desk DMARC forwarding failure for some senders

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    • Notes badge as a quick action in the list view

      Hello all, We are introducing the Notes badge in the list view of all modules as a quick action you can perform for each record, in addition to the existing Activity badge. With this enhancement, users will have quick visibility into the notes associated

    • CRM x WorkDrive: We're rolling out the WorkDrive-powered file storage experience for existing users

      Release plan: Gradual rollout to customers without file storage add-ons, in this order: 1. Standalone CRM 2. CRM Plus and Zoho One DCs: All | Editions: All Available now for: - Standalone CRM accounts in Free and Standard editions without file storage

    • Basic Plan Active but Survey Creation Still Limited to 3 Surveys

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      • Introducing the Zoho Projects Learning Space

        Every product has its learning curve, and sometimes having a guided path makes the learning experience smoother. With that goal, we introduce a dedicated learning space for Zoho Projects, a platform where you can explore lessons, learn at your own pace,

      • [Early-access] Introducing Zoho's CommandCenter - Cross-Zoho business process automation

          Resources to help Webinar recording | Documentation  Feature Restrictions Currently available on early-access only for US data center accounts Features Role CommandCenter as a Service uses signals across Zoho services to propel the movement of records

      • eIDAS 2.0: What's changed for digital trust in Europe, and where Zoho Sign stands

        Hi there! It's that time of year when many of us get our ducks in a row. A new year often makes us reassess priorities, and for businesses in the EU, it means taking a closer look at how digital identities and electronic signatures work across borders,

      • Marketer's Space: Proven tips to improve open rates – Part III

        Hello Marketers! Welcome back to another post in Marketer's Space! This is the final post in the "open rate series". In the first and second parts, we discussed topics ranging from sender domains to pre-headers—but we're not done yet. A few more important

      • VoC in Zoho CRM is now data savvy: Explore response drilldown, summary components and participation in CRM criteria

        VoC has all the goods when it comes to customer intelligence—which is why we're constantly enhancing it. We recently added the following: A customer drilldown component that shows you the list of prospects and customers behind a chart's attribute Expanded

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