コミュニティダイジェスト 2023年3月

コミュニティダイジェスト 2023年3月

こんにちは。Zoho コミュニティチームです。

 

毎月、前月に行われたフォーラム上でのディスカッションやZoho からの製品アップデート情報やイベント情報をまとめた「コミュニティダイジェスト」を投稿しています。

3月の活動は以下のとおりです。

 

ディスカッション

 

[ 開発者向け ]

商談タブ内のルックアップの項目から連絡先をかんたん作成する場合に、郵便番号を入力すると自動で住所が反映されるようなことは関数を活用すれば可能でしょうか。

kyさん、松尾さん、質問とコメントをいただきありがとうございます。

 

[ Zoho CRM / Zoho Champains / Zoho Analytics ]

Zoho CRMとの同期の設定（新しいバージョン）

仲山さん、Fujikawaさん、質問とコメントをいただきありがとうございます。

Zoho Campains のフォームをレスポンシブル対応にする方法について

古厩さん、質問をいただきありがとうございます。

 

Zoho Analyticsの「年と月」形式を英語表記→数字に変更！

松尾さん、投稿および知見共有ありがとうございます。素晴らしい取り組みですね。

今後もぜひフォーラムを活用ください。

 

 

[ Zoho からのお知らせ ]

新企画：My Zoho Story #1 全ての営業プロセスを Zoho CRM で管理 （松井邦夫さん）

本投稿に協力いただいた松井さん、大変ありがとうございます。

今後も、さまざまな業界のユーザーの皆さまに、Zoho の活用により自社ビジネスを成長させてきた軌跡を伺っていきます。

 

[ Zoho CRM アップデート情報 ]

キャンバス機能に関するアップデート：別のZoho CRM の組織へテンプレートの共有が可能に

直近のアップデートまとめ＋新バージョンのメール構文解析に関して

直近のアップデートまとめ＋バックアップデータに関するアップデート

 

 

イベント情報

 

▼3月に開催したイベント

 

・3/8 カスタム関数マスター講座 Vol.6

最終回として、過去開催時の質問や課題についての振り返りを中心に、ディスカッションを行いました。

以下に参加された方のコメントを一部紹介します。
- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 
“ カスタム関数について、最初につまづかれるポイントは同じであることが多いと感じました。
Zoho のシステム管理者として会社の垣根を越えて、共通の課題に取り組むことができたのは非常に有意義でした。”

“ Zoho CRM は、自動化に向けてカスタム関数やワークフローなどの様々なアプローチを選択出来るという強みをあらためて感じました。

全てカスタム関数で対応するのではなく、基本機能と使い分けができるようにすることも重要であるという点に気づけたことも良かったです。今後もフォーラムなどを活用しながら学んでいきたいです。” 

- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 

また、これまで企画 / 運営に協力いただいた西尾さん、松井さん、たいへんありがとうございました。

 

 

・3/17 ユーザー交流会 [Meetup] in 東京 2023 （ハイブリッド開催）

会場 / オンライン参加あわせて40名を超えるユーザーの皆さまが参加し、大盛況のうちに幕を閉じました。

開催報告はこちら

 

・3/22 Zoho ワークアウト（オンライン開催） 

7名のユーザーに参加いただきました。

イベント内で取り組まれた課題やディスカッションの内容の一部をご紹介します。

- Zoho CRM と Zoho Books の連携

- Zoho CRM （カスタム関数） 郵便番号入力で住所を自動入力

 

当日の様子はこちら


 

 

▼4月開催予定のイベント

 

・Zoho ワークアウト（オンライン）：4/21（金）14:00〜17:00

　少人数制のワークショップ型イベント

　*参加登録ページについては現在準備中につき、追ってフォーラム上でご案内します。

 

 

3月は多数の投稿 / コメント、イベントへの参加をいただきありがとうございました。

今後もみなさまの成果報告や事例共有を楽しみにしています。

 

ひきつづき、よろしくお願いいたします。

Zoho コミュニティチーム

 

2月のダイジェストはこちら




      • Sticky Posts

      • 【ZOHO】コミュニティユーザー自己紹介のトピック

        日頃よりZoho Japan Communityをご愛顧いただき、ありがとうございます。 おかげさまで昨年より、フォロワー数も増えてまいりました！ 人数も50名を超えてまいりましたので、改めて運営しているZohoメンバーの自己紹介の場、また皆さまがご自身を紹介できる場を目的とした、トピックを作らせていただきます。 これからご参加いただく方も、立ち上げ当初からお付き合いいただいている方も、よろしければ当スレッドのReply欄からご自由にコメントいただければ嬉しいです。（オンラインフォーラムは現状オープンなフォーラムとなっているので、記入できる範囲で構いません） スライドテンプレートもご用意いたしましたので、もし良ければご自由にご利用ください。下記のリンクからダウンロードいただけます。 https://zurl.co/lC7N  テキストのみのコメントでももちろんOKです。 — 自己紹介例 【お名前（ニックネーム）】 【利用中のZohoサービス】 【ユーザー歴】 【ご利用人数】 【興味のあるZohoサービス】 【Zohoを利用し始めた、興味を持ったきっかけ】 【活用している主なサービスや機能】

      • 【ZOHO】オンラインフォーラムのご利用について

        こちらでのディスカッション、またそれ以外でも普段より、様々な投稿/コメントで支えていただき、ありがとうございます。 オンラインフォーラムの運営に関しては、まだまだ完璧ではなく、 それゆえに皆さまにご不便をおかけしている部分もあり恐縮ですが、いただいたご意見も参考にしつつ、少しずつ試行を重ねています。その上でにはなりますが、改めてオンラインフォーラムの方針と別投稿にて機能要望に関する対応に関し、共有いたします。 Zoho Japan Community オンラインフォーラムについて ・Zoho製品を利用するユーザー様同士の交流、ノウハウ共有を目的としたオンライン掲示板です。 　製品に関するご質問、ご意見につきましては、オンラインフォーラム上で、Zoho側からの回答を保証するものではありません。 ・コミュニティ運営に関わる投稿など、一部ゾーホージャパンからもコメント/投稿を行わせていただくことがあります。 ・製品に関する投稿の、Zoho側からの確実な回答をご希望の場合は、以下の方法をご検討いただけると幸いです。 ＜製品に関する質問に対し、確実にZoho側からの回答が欲しい場合＞ ・ご購入前：sales@zoho.jp

      • Zoho Japan Community オンラインフォーラムの利用案内

        この度は、Zoho Japan Communityのオンラインフォーラムにご参加いただき、ありがとうございます。 ご利用にあたり、以下案内をご一読願います。フォーラムの使い方に関してはこちらをご確認ください。 1. オンラインフォーラムの利用について  オンラインフォーラムに投稿、リアクションを行うには、ユーザー登録が必要となります。 登録情報に関しては、パスワードを適宜変更するなどして自己責任での管理をお願いします。 ユーザーは、自由にオンラインフォーラムのユーザー登録から退会できます。なお、オンラインフォーラムから退会しても、当該ユーザによる投稿は引き続き掲載することがあります。

        • Recent Topics

        • ZOHO Desk - Description of slave ticket disappeared after Merge

          Dear Support, On Zoho Desk the description of a ticket disappeared after merging two ticket. The one which was the slave one completely disappeared. The problem that in this description there was an image which i had only on Desk in that ticket. Could

        • How do I insert a cross-reference link to a different section within one Knowledge Base article using Zoho Desk?

          I would like to insert a link within a Knowledge Base article to a different section of that same article. The section I want to link to is formatted with the Heading 3 style and is displayed within my TOC. However, I do not see any way to add a link

        • Problem Adding Facebook Account

          Hi, I'm new here, I'm having trouble setting up my Facebook account as a social channel. I think the issue is down to how my Facebook is set up, which is pretty confusing. I have a personal Facebook account (let’s called it A) which is my main Facebook

        • Zoho Desk Teams App is not loading

          Hi Zoho Desk support. Need an assistance on the Zoho Desk Teams app. Once I click View Ticket, it isn't showing anything. Kindly refer to attached: ZohoDesk Teams App_View Ticket Error.jpg For our Dashboard, we are still experiencing the same issue. Kindly

        • About Meetings (Events module)

          I was working on an automation to cancel appointments in zoho flow , and in our case, we're using the Meetings module (which is called Events in API terms). But while working with it, I'm wondering what information I can display in the image where the

        • Zoho People - Retrieve the Leave Details - get("LeaveCount")

          Hi, Zoho People I need to collect all of an employee's leave requests for the calendar year and check how many half-days they have taken. If I run the script on the query he just modified, I can retrieve the information related to that query and use the

        • Mapping a new Ticket in Zoho Desk to an Account or Deal in Zoho CRM manually

          Is there any way for me to map an existing ticket in Zoho desk to an account or Deal within Zoho CRM? Sometimes people use different email to put in a ticket than the one that we have in the CRM, but it's still the same person. We would like to be able

        • Which WhatsApp API works seamlessly with Zoho CRM?

          I’m exploring WhatsApp API solutions that integrate seamlessly with Zoho CRM for customer communication, lead nurturing, and automation. I would love to hear insights from those who have successfully implemented WhatsApp within Zoho CRM. My Requirements:

        • Allow people to sign a zoho form by using esign or scanned signature

          Allow people to sign a zoho form by using esign or scanned signature

        • Button to Reapply Filters on Sheet(s)

          I wrote a macro that I attached to a button to reapply the filters on all my sheets and it says it works, but it doesn't actually do anything. What is wrong with it? Is there another way? Or even make it work for one sheet? Sub UniversalFilterRefresh()

        • Integrate Multiple ZohoBooks organization with zoho projects

          We have successfully connected our Zoho Books with Zoho Projects for synronizing timesheet data. Our Business specialty is, that the staff of the Main company (A) is working on several projects, but the Clients are sometimes contracted and paying to a

        • Zoho OAuth Connector Deprecation and Its Impact on Zoho Desk

          Hello everyone, Zoho believes in continuously refining its integrations to uphold the highest standards of security, reliability, and compliance. As part of this ongoing improvement, the Zoho OAuth default connector will be deprecated for all Zoho services

        • Flexible Partial-Use Coupons (Stored Value Credits)

          Subject: Feature Request: Ability for users to apply partial coupon balances per transaction Problem Statement Currently, our coupons are "one-and-done." If a user has a $50 coupon but only spends $30, they either lose the remaining $20 or are forced

        • Unable to Assign Multiple Categories to a Single Product in Zoho Commerce

          Hello Zoho Commerce Support Team, I am facing an issue while assigning categories to products in Zoho Commerce. I want to assign multiple categories to a single product, but in the Item edit page, the Category field allows selecting only one category

        • How do I add todays date to merge field

          I don't see any selection of todays date when creating a letter. Surely the date option of printing is standard? John

        • Add RTL and Hebrew Support for Candidate Portal (and Other Zoho Recruit Portals)

          Dear Zoho Recruit Team, I hope you're doing well. We would like to request the ability to set the Candidate Portal to be Right-to-Left (RTL) and in Hebrew, similar to the existing functionality for the Career Site. Currently, when we set the Career Site

        • Uplifted homepage experience

          Hello everyone, Creating your homepage is now much easier, more visual, and more impactful. Until now, your homepage allowed you to display custom views, widgets, analytic components, and Kiosk. With the following improvements, the homepage is now a smarter,

        • Tracking Emails sent through Outlook

          All of our sales team have their Outlook 365 accounts setup with IMAP integration. We're trying to track their email activity that occurs outside the CRM. I can see the email exchanges between the sales people and the clients in the contact module. But

        • Whats that

          Price?

        • Crossbeam

          Does anyone use Crossbeam with their Zoho CRM? I'm looking for a way to import Crossbeam partner leads into Zoho CRM. If so: - What's your experience been like? - Are you able to automatically import Crossbeam leads > Zoho CRM? How? - What doesn't work

        • The same Contact associated to multiple Companies - Deals

          Hi, I would like to know if there is an option to associate the same contact with multiple companies (two or more) deals, using the same contact details for all. This is because we have contacts who are linked to different companies or branches of the

        • Convert invoice from zoho to xml with all details

          How to convert an Invoice to XML format with all details

        • Portals-Adjust Column Sizes

          I am trying to adjust the column widths in Portals tabs. Columns that don't need to be wide are wide and longer ones are very short. I thought adding more to the digits box in Edit would widen them, but it doesn't. Anyone know how to adjust these?

        • Add link/button to open approved record from approval list and detail views?

          Hi, How do I allow users to click on an approval record and open that submission? For example, userA submits a quotation then userB approves/rejects. They both can see the quotation on "completed task" list & detail views, but there's no way for them

        • record submitted from creator and invoice is creating in books , but the workflow of books is not tiggering on create of record in books

          record submitted from creator and invoice is creating in books , but the workflow of books is not tiggering on create of record in books headermap = Map(); headermap.put("X-ZOHO-Execute-CustomFunction","true"); response_inv = invokeurl [ url :"https://www.zohoapis.com/books/v3/invoices/fromsalesorder?salesorder_id="

        • Prevent editing of a record after getting approved/rejectedr

          Hi, I'd like to block any user from editing a record after it was approved or rejected, how can I do that?

        • Formula Field/Campo de Fórmula

          Hello everyone, I have a purchase requisition form in which each department submits a request, and the request is automatically routed to the person responsible for that department. In this form, I have several fields with the following link names: Quantidade1,

        • Free Webinar: Zoho Sign for Zoho Projects: Automate tasks and approvals with e-signatures

          Hi there! Handling multiple projects at once? Zoho Projects is your solution for automated and streamlined project management, and with the Zoho Sign extension, you can sign, send, and manage digital paperwork directly from your project workspace. Join

        • Formatting Problem | Export to Zoho Sheet View

          When I export data to Zoho Sheet View, ID columns are automatically formatted as scientific notation. Reformatting them to text changes the actual ID values. For example, 6557000335603071 becomes 6557000335603070. I have attached screenshots showing this

        • Introducing Workqueue: your all-in-one view to manage daily work

          Hello all, We’re excited to introduce a major productivity boost to your CRM experience: Workqueue, a dynamic, all-in-one workspace that brings every important sales activity, approval, and follow-up right to your fingertips. What is Workqueue? Sales

        • Feature Request - The Ability to Link A Customer with a Vendor

          Hi Finance Suite Team, Many businesses buy and sell products from the same companies or individuals. For example, a car sales business may buy a car from a member of the public, and that member of the public may also buy a new car from us. This makes

        • Long table name (sync from Zoho Creator)

          Dears, How can I remove the suffix in parentheses? These tables are synced from Zoho Creator and are treated as system tables, so their names cannot be changed. This issue makes the aggregation formulas look awful.

        • [Free Webinar] Learning Table Series - Streamlining incident management process with Zoho Creator

          Hello everyone, We’re excited to invite you to another edition of the Learning Table Series webinar. As you may already know, we've moved to a purpose-based approach in the Learning Table Series this year. Each session now focuses on how a Zoho Creator

        • Unattended - Silent

          How can I hide the tray icon / pop up window during unattended remote access for silent unattended remote access?

        • Importing into Multiselect Picklist

          Hi, We just completed a trade show and one of the bits of information we collect is tool style. The application supplied by the show set this up as individual questions. For example, if the customer used Thick Turret and Trumpf style but not Thin Turret,

        • Text snippet

          There is a nice feature in Zoho Desk called Text Snippet. It allows you to insert a bit of text anywhere in a reply that you are typing. That would be nice to have that option in Zoho CRM as well when we compose an email. Moderation Update: We agree that

        • Marketing Tip #18: Make your online store mobile-friendly to improve traffic

          Most online shoppers browse on their phones first. If your store is hard to read, slow to load, or tricky to navigate on mobile, they’ll bounce fast. A mobile-friendly store doesn’t just look nice; it improves engagement, reduces drop-offs, and helps

        • [Need help] Form closed. Please contact your form administrator for further assistance.

          https://forms.zohopublic.com/cceinfoifly1/form/CCE2025CCEFocusGroupRegistrationForm2025Fall/formperma/s_8XcLETTbFxZ_TAS4r_W6W5UBl8o5oxEnIX35IBKg4 I checked we didn't exceed the usage limit and form availability is enabled, Please help us enable this form

        • Zoho People. Updating TabularData

          I am trying to update tabular data in the record. I always have the same response. I have checked many times. Section ID is correct. May be something wrong with request structure itself. Can someone help me. Body content type: form urlencoded query params

        • Automatically CC an address using Zoho CRM Email Templates

          Hi all - have searched but can't see a definitive answer. We have built multiple email templates in CRM. Every time we send this we want it to CC a particular address (the same address for every email sent) so that it populates the reply back into our

        • Next Page