All Zoho Survey tables explained

All Zoho Survey tables explained



Hey everyone! Sometimes, deciphering the structure and meaning of data in Zoho Analytics, especially when Zoho’s native syncs and integrations are activated, can be quite challenging. That’s why I’ve put together an overview, not only to aid myself but also to assist others in navigating through these complexities.

I hope that this article is helpful and would be pleased to receive additions and corrections (if there are still errors despite my checking).

If you want to see prettier tables, have a look here :D

The table plays an important role in the administration of surveys, especially when using the multi-collector feature. This feature makes it possible to distribute a survey to different groups and then filter the results by group.

A collector is basically a way to distribute a single survey in different ways. Normally a survey is shared via a single link, but with this feature separate links can be created for different groups. This makes it easier to filter and analyze responses by group. In addition, numerous settings such as restrictions, quotas, visibility and hash URLs can be set separately for each collector.

A practical example illustrates this: Suppose you are organizing a workshop for many different customers from different companies and want to get feedback from the participants. Instead of creating separate surveys per company, you can create a single survey and send it to each participant using multi-collectors. This way, all incoming responses are already automatically segmented by company without participants having to provide information manually.

The Collectors table therefore makes it easier for you to organize survey activities.

Column name Data type Explanation Table relationships Values
ID Number Primary key Respondents.Collector ID
Name Text Name of the collector

Unique URL Text The public URL where the survey can be accessed

Survey ID Text Reference to the survey to which this collector belongs Surveys.ID
Status Text Indicates whether the collector is still accepting submissions or is already closed.
open, closed
Type Text Specifies whether the collector is public or private. If a survey is set as private, it can only be opened by logged-in Zoho users.
public, private
Offline URL Text Zoho Survey offers the option of completing surveys offline. This means that responses can be received even without an Internet connection and can be viewed and uploaded after authentication. Further information can be found here: https://help.zoho.com/portal/en/kb/survey/launch/offline-survey/articles/offline-surveys

Attention: Even if this function is deactivated, a URL is displayed here. If this is opened, a corresponding message appears stating that it cannot be accessed.

Offline Enabled Boolean (DecisionBox) Indicates whether the offline feature is activated or not.
  • Yes
  • No
Published Date Date + Time Time at which the Collector was published.

Cut Off Date Date Time at which the collector should be closed (this is the deadline specified in the settings).If a collector was closed manually, the date is not entered here (unfortunately this cannot be found anywhere else).

Multiple Response Text This column is always empty, even the support team couldn’t help me here. It looks as if information on restrictions is stored here (Editor 🡆 Publish 🡆 Restrictions 🡆 Response Restriction).

This table stores basic information about a survey.

Column name Data type Explanation Table relationships Values
ID Number Primary key Responses.Survey IDQuestions.Survey IDVariables.Survey IDResponse Variables.Survey IDCollectors.Survey IDPages.Survey ID
Language Text Identification of the standard language selected for the survey
Set 1 of the ISO 639 language codes
Created Date Date + Time Date on which the survey was created (the publication date can be found in the Collectors table!)

Modified Date Date + Time Time of the last editing of the survey

Page Count Positive number Indicates the total number of pages in the survey.

Title Text A different title can be configured in the settings if the name of the survey (table column ‘Name’) is not to be used.

Submit Button Text The text stored in the settings for the button to send the survey

Back Button Text The text stored in the settings for the button to go back to the previous page has been changed.

Enable Back Text Indicates whether the respondent can return to the previous page or whether the button is not displayed.
true, false (Attention! Zoho uses the text true and false here and not the data type Desicion Box, this inconsistency is confusing and must be taken into account).
Next Button Text The text that was defined in the settings for the button to go to the next page

Group ID Number Reference to the department in which the survey was created Departments.ID
Name Text Survey name

Type Text As a rule, the value “survey” is available here. However, if scores have been configured under Editor 🡆 Advanced settings, the value scoring is available instead.
survey, scoring
Hint
If a survey is missing, please check the data source settings. Go to the Zoho Survey data source and select ‘Edit setup’. There you can select the desired or missing table. If the option Automatically import new surveys is selected, there should normally be no missing data!

The table contains all the information about the pages in the survey. Normally, this table should not play a major role in evaluations, unless you want to use the page title for segmentation.

Column name Data type Explanation Table relationships
ID Number Primary key Responses.Page ID
Questions.Page ID
Title Text Title of the page
Description Text Description text
Question Count Positive number Indicates the total number of questions on the corresponding page
Survey ID Number Reference to the survey in which this page exists Surveys.ID

All data relating to the individual questions is stored here.

Column name Data type Explanation Table relationships Values
ID Number Primary key Responses.Question ID
Type Text Indicates the type of question

Text Text Question text

Page ID Number Reference to the page on which the question is located Pages.ID
Trashed Boolean (DecisionBox) Indicates whether the question is visible or whether it has been deleted
  • Yes
  • No
  • NULL
Mandatory Enabled Boolean (DecisionBox) Indicates whether the question is defined as a mandatory fieldThis column can contain the value NULL! Further information on the supported question types can be found below.
  • Yes
  • No
  • NULL
Random Enabled Boolean (DecisionBox) Indicates whether a random order of answer options is activated for the questionThis column can contain the value NULL! Further information on the supported question types can be found below.
  • Yes
  • No
  • NULL
Hint Enabled Boolean (DecisionBox) Indicates whether a hint text is stored for the questionThis column can contain the value NULL! Further information on the supported question types can be found below.
  • Yes
  • No
  • NULL
Other Option Boolean (DecisionBox) An optional “Other” field can be activated for certain questions. This column indicates whether this setting is active. Please note that the “Other” field cannot be used for all question types. Therefore, this column may contain the value NULL. Further information on the supported question types can be found below.
  • Yes
  • No
  • NULL
Hint Text If configured, the information text is stored here

No. Of Stars Positive number Maximum number of stars to be awardedThis column can contain the value NULL! Further information on the supported question types can be found below.

Zoho Survey offers a variety of question types, and depending on which type you select, certain options may not be available, resulting in the corresponding Boolean (DecisionBox) fields having the value NULL. In the table below you will find an overview of all available question types.

Type Field name (on the UI) Note Mandatory Enabled Random Enabled Hint Enabled Other Option No. Of Stars
full_name Full name
NULL NULL Yes/No NULL NULL
demographic Contact details
NULL NULL Yes/No NULL NULL
heading_descriptive Heading and description This is not a question! This element is only used to display text NULL NULL NULL NULL NULL
single_drop_down Dropdown field (one answer)
Yes/No Yes/No Yes/No Yes/No NULL
multi_select_dropdown Dropdown field (many answers)
Yes/No Yes/No Yes/No Yes/No NULL
likert_rating Rating Scale The following setting is selected: Likert scale (can be selected when initially added) Yes/No NULL Yes/No NULL NULL
image_star_rating Image Selection The following setting is selected: Star rating Yes/No NULL Yes/No NULL Positive number
image_single_choice Image Selection The following setting is selected: Multiple selection (one answer) Yes/No Yes/No Yes/No NULL NULL
image_multiple_choice Image Selection The following setting is selected: Multiple selection (multiple answers) Yes/No Yes/No Yes/No NULL NULL
boolean_choice Boolean
Yes/No NULL Yes/No NULL NULL
combined_file_upload File Upload
Yes/No NULL Yes/No NULL NULL
calendar_box Date/Time
Yes/No NULL Yes/No NULL NULL
email_textbox Email
Yes/No NULL Yes/No NULL NULL
single_textbox Short Answer
Yes/No NULL Yes/No NULL NULL
textarea Long Answer
Yes/No NULL Yes/No NULL NULL
continuous_sum Continuous Sum
Yes/No NULL Yes/No NULL NULL
matrix_text_box Matrix Textbox
Yes/No NULL Yes/No NULL NULL
matrix_radio_box Matrix Choice (One Answer)
Yes/No NULL Yes/No Yes/No NULL
matrix_check_box Matrix Choice (Many Answers)
Yes/No NULL Yes/No Yes/No NULL
matrix_likert_rating Matrix Rating Scale The following setting is selected: Likert scale (can be selected when initially added) Yes/No NULL Yes/No NULL NULL
matrix_grid Matrix Grid
Yes/No NULL Yes/No NULL NULL
matrix_drop_down Matrix Dropdown
Yes/No NULL Yes/No Yes/No NULL
matrix_star_rating Matrix Star Rating
Yes/No NULL Yes/No NULL Positive number
multiple_textbox Multiple Textboxes
Yes/No NULL Yes/No NULL NULL
single_choice Multiple Choice (One Answer)
Yes/No Yes/No Yes/No Yes/No NULL
multiple_choice Multiple Choice (Many Answers)
Yes/No Yes/No Yes/No Yes/No NULL
nps NPS
Yes/No NULL Yes/No NULL NULL
ranking Ranking
Yes/No NULL Yes/No NULL NULL
slider Slider Scale
Yes/No NULL Yes/No NULL NULL
signature Signature
Yes/No NULL Yes/No NULL NULL
star_rating Star Rating
Yes/No NULL Yes/No NULL Positive number
numeric_textbox Number
Yes/No NULL Yes/No NULL NULL
matrix_weightage Matrix Rating Scale The following setting is selected: Weighted selection (can be selected during initial addition) Yes/No NULL Yes/No NULL NULL
choice_weightage Rating Scale The following setting is selected: Weighted selection (can be selected during initial addition) Yes/No NULL Yes/No NULL NULL

This table stores data on the specific completion of the survey, including information on who completed it and when, and to which collector it belongs.

Column name Data type Explanation Table relationships Values
ID Number Primary key Responses.Respondent IDResponse Variables.Respondent ID
Start Date Date + Time Time at which the respondent opened the survey

End Date Date + Time Time at which the respondent submitted/completed the survey. If the survey has not yet been completed, this value is of course empty

IP Address Text IP address of the respondent; whether this data is saved or not depends on the setting in the collector (under general restrictions)

Status Text Indicates whether or not the survey has already been completed or submitted by the user
completed, partial
Collector ID Number Reference to the collector through which the survey data was collected Collectors.ID
Survey ID Number Reference to the survey Surveys.ID
Time Taken in Minutes Decimal number Time difference between start and end time in minutes

Time Taken Number Time difference between start and end time in seconds

Survey Modified Time Date + Time Time at which the survey was last edited

Hint
This table also contains data records of survey responses that are not yet complete (type = partial). Please take this into account when evaluating the data, as these should generally be excluded…

URL parameters can be configured in the editor under Advanced settings. If data has been transferred in a survey link and a response has been submitted, this data is saved here.

In addition, URL parameters can also be used as response restrictions, whereby these can be set per collector. This means that only one submission is permitted per unique URL parameter value.

These parameters are not visible in the editor under Advanced settings, but are also saved in this table.

Column name Data type Explanation Table relationships Values
Respondent ID Number Reference to the data set of the respondent Respondents.ID
Variable ID Number Reference to the variable Variables.ID
Variable Label Text Description

Variable Value Text Value of the variable

Skipped By Logic Boolean (DecisionBox) ?
  • Yes
  • No
  • NULL
Survey ID Number Reference to the survey Surveys.ID

This table contains the basic data of the variables (URL parameters).

Column name Data type Explanation Table relationships Values
ID Number Primary key Response Variables.Variable ID
Name Text Name of the parameter, i.e. the exact string used in the URL

Label Text Description of the parameter

Type Text Data type
  • numeric
  • text
  • email
  • choice
  • date
  • essay (only for parameters used for response restriction!)
Unique Order Text Order in which the parameters were added (in the advanced settings)
Capital letters (A, B, C, etc.)
Trashed Boolean (DecisionBox) Indicator whether the parameter has been deleted
  • Yes
  • No
  • NULL
Respondent / Custom Text If the parameter is used for the response restriction, the value is Respondent, otherwise it is Custom.
  • Custom
  • Respondent
Survey ID Number Reference to the survey Surveys.ID

This table is of particular interest as it contains the answers to the questions that were submitted.

Column name Data type Explanation Table relationships Values
Respondent ID Number Reference to the respondent’s data record Respondents.ID
Question ID Number Reference to the question Questions.ID
Option ID Number Reference to the option: “Option” refers to the selected value in a drop-down field or the selected answer in a multiple choice question. Image selection questions also refer to an option. However, it should be noted that this does not currently contain any information about the image, so it is unfortunately useless. For further details, please see the section on the corresponding table! Options.ID
Text Text Answer to the question. This field is empty if it is a dropdown field or a multiple choice question (then the answer is the selected option)

Row ID Number Reference to the row Rows.ID
Column ID Number Reference to the column Columns.ID
Row Text The name of the row (this is simply a lookup, unfortunately the value at the time of the evaluation is not saved) Rows.Text
Column Text The name of the column (this is simply a lookup, unfortunately the value at the time of the evaluation is not saved) Columns.Text
Option Text The name of the option (this is simply a lookup, unfortunately the value at the time of evaluation is not saved)

Survey ID Number Reference to the survey Surveys.ID
Field ID Number Reference to the field if it is a text field or a number field. Further information can be found in the section on the corresponding table! Fields.ID
Not Applicable Enabled Boolean (DecisionBox) For certain questions, you can add the option “Not applicable”. If this option was selected by the respondent, this flag is set. The option can be activated for the following question types: ranking, image_star_rating, matrix_star_rating, matrix_likert_rating
Yes, No
Others Text For certain questions, it is possible to activate the “Other” option. You can find more information on this in the section on question types! If this option is activated and the respondent has used it, the answer is not recorded in the “Text” field, but in this field.

Page ID Number Reference to the page on which the answered question is located. Pages.ID
Field Text The name of the field (this is simply a lookup, unfortunately the value at the time of the evaluation is not saved) Fields.Text

The row information for multi-line questions, such as those that occur in a matrix, is recorded in this table. The data in this table relates to the following question types (Questions.Type):

  • matrix_likert_rating
  • matrix_grid
  • matrix_check_box
  • matrix_star_rating
  • matrix_radio_box
  • matrix_text_box
  • matrix_weightage
  • ranking
  • matrix_drop_down
  • image_star_rating
Column name Data type Explanation Table relationships Values
ID Number Primary key Responses.Row ID
Question ID Number Reference to the question Questions.ID
Text Text Name of the row

Survey ID Number Reference to the survey Surveys.ID
Unique Order Text Specifies the sequence

The column information for questions with multiple columns that only occur in a matrix is recorded in this table. The entries in this table refer to the following question types (Questions.Type):

  • matrix_grid
  • matrix_text_box
  • matrix_radio_box
  • matrix_drop_down
  • matrix_check_box
  • matrix_weightage
Column name Data type Explanation Table relationships Values
ID Number Primary key Responses.Column ID
Text Text Name of the column

Question ID Number Reference to the question Questions.ID
Survey ID Number Reference to the survey Surveys.ID

This table contains information on group input fields that are used to enable multiple entries per question. This also includes the file upload field and the Boolean (DecisionBox) field, as multiple fields can also be configured here as an option.

In the table, the fields of the following question types (Questions.Type) are listed:

  • continuous_sum
  • demographic
  • Boolean (DecisionBox)_choice
  • multiple_textbox
  • full_name
  • combined_file_upload
Column name Data type Explanation Table relationships Values
ID Number Primary key Responses.Field ID
Text Text Name - Attention! If there is only a single switch, “Boolean (DecisionBox)” is displayed here. Otherwise, the corresponding values for the labels will of course appear.

Type Text Indicates the type of input field.
single_textbox, numeric_textbox, email_textbox, file_upload, single_choice
Unique Order Text Specifies the order.

Sequence No Number Specifies the order.

Question ID Number Reference to the question Questions.ID
Survey ID Number Reference to the survey Surveys.ID
Mandatory Enabled Boolean (DecisionBox) Indicates whether the field is defined as a mandatory field or not.
Yes, No

The selectable values that are available in drop-down fields or for multiple-choice questions are saved here. There is also an option for image selection questions. However, it should be noted that this option currently contains no information on the image and is therefore unfortunately useless. In addition, this table is also important for weighted rating scales, as the weightings are saved here. A look at this table is therefore essential for evaluations with this type of scale.

Options are saved for the following question types (Questions.Type):

  • matrix_drop_down
  • single_choice
  • single_drop_down
  • image_single_choice
  • multi_select_dropdown
  • multi_select_dropdown
  • multiple_choice
  • matrix_weightage
  • choice_weightage
Column name Data type Explanation Table relationships Values
ID Number Primary key Responses.Option ID
Text Text Name of the option/answer

Question ID Number Reference to the question Questions.ID
Survey ID Number Reference to the survey Surveys.ID
Column ID Number Reference to the column Columns.ID
Weightage Number For questions of the rating scale type and the Weighted selection option set, the respective weighting is displayed here.




      • Topic Participants

      • Sven

      • Sticky Posts

      • What's New in Zoho Analytics - February 2026

        Hello Users! We're back with another round of updates for Zoho Analytics. This month's release focuses on giving you greater flexibility in how you visualize, manage, and act on your data - with new features like custom visualizations, remote MCP server,

      • What's New in Zoho Analytics - January 2026

        Hello Users! We are starting the year with a strong lineup of updates, marking the beginning of many improvements planned to enhance your analytics experience. Explore the latest improvements built to boost performance, simplify analysis, and help you

      • What's New in Zoho Analytics - November 2025

        We're thrilled to announce a significant update focused on expanding your data connectivity, enhancing visualization capabilities, and delivering a more powerful, intuitive, and performant analytics experience. Here’s a look at what’s new. Explore What's

      • What's New in Zoho Analytics - October 2025

        Hello Users! We're are back with a fresh set of updates and enhancements to make data analysis faster and more insightful. Take a quick look at what’s new and see how these updates can power up your reports and dashboards. Explore What's New! Extreme

      • What’s New in Zoho Analytics – September 2025

        Hello Users!! In this month’s update, we’re raising the bar across multiple touchpoints, from how you bring in data, plan and track projects to how you design and brand your dashboards. We’ve added the all-new Gantt chart for project visualization, expanded

        • Recent Topics

        • Disable Sign Up option in Zoho Creator Portal and show only Sign In page

          Is it possible to disable the Sign Up option in a Zoho Creator portal? The requirement is to show only the Sign In page and completely remove or hide the Sign Up page, so users cannot create accounts directly from the portal login page. Is there any setting

        • Restrict Payment Methods

          Allow us to restrict certain payment methods specific for each customer.

        • How to install Widget in inventory module

          Hi， I am trying to install a app into Sales Order Module related list, however there is no button allow me to do that. May I ask how to install widget to inventory module related list?

        • Can I view the KB in the same way as a customer logged in as my Agent?

          Sorry if this seems a mad question.  I have some Articles that I want to be seen by my Agents and the status of these is set to Agents only.  We also have some that are set to Public. When I sign in with my private email address (as a customer) I can

        • What’s New in Zoho Inventory — Latest Features, Integrations & Updates | December 2025

          Zoho Inventory has evolved significantly over the past months, bringing you smarter, faster, and more connected tools to streamline your operations. Whether you’re managing multichannel sales, complex fulfillment workflows, or fast-moving stock, our newest

        • Which user's capacity is used for Shared Mailbox storage?

          We use shared mailboxes at our company, and their size is increasing daily. Which user(s)'s total mailbox limit is being used up by this space?

        • Evernote (ENEX) import limitations

          I have been with Evernote since 2010, but the latest price increase is ridiculous. I am currently testing Zoho Notebook as a replacement. I am impressed so far - if it were not for critical need to import legacy Evernote notes, I would 100% migrate to

        • Can I create a CODE 128 custom field for my items in Zoho Inventory and then use it for generating Sales Orders?

          Can anyone helps me, I don't want to use the SKU code for scanning my products.  ​Because all my products have a CODE-128 label attached.

        • Prevent duplicate with custom fields?

          I was wondering something about custom field/custom modules in Zoho Desk. For some reason you can make a custom field mandatory but not unique? For example, if I create a custom module to manage equipment and renewal and make a field serial number no

        • Zoho Books' 2025 Wrapped

          Before we turn the page to a new year, it’s time to revisit the updates that made financial management simpler and more intuitive. This annual roundup brings together the most impactful features and enhancements we delivered in 2025, offering a clear

        • Multiple Vendor SKUs

          One of the big concerns we have with ZOHO Inventory is lack of Vendor Skus like many other inventory software packages offer. Being able to have multiple vendor skus for the same product would be HUGE! It would populate the appropriate vendor Sku for

        • Create Invoice automated with Package

          Does anyone knows how to create an invoice from a SO when we have created the package? We do these manually. and validate that the product packed is the product invoiced (if the order is partially packed) Regards, JS

        • Unable to integrate Zoho Projects and Zoho Workdrive

          I'm a Zoho One subscriber. When I go to Zoho Projects > Settings > Marketplace > Zoho Apps I do not see an option for Zoho Workdrive but I do see one for Zoho Docs that does nothing. How do I get the option to integrate Zoho WorkDrive and Zoho Proje

        • Disable payment thank-you emails

          Hello, can someone please tell me how to disable sending of the "Payment Thank-You" emails? 

        • How to backdate record payment for the invoice

          I would like to record a payment which happened 2 days ago, but I am not able to select any date later than today. I backdated the invoice, too, but it doesn't change anything

        • Help with deluge script

          Hi Community, this is my first Deluge script. I've pieced it together from reading various articles I want to use it in a workflow to 1 Convert a lead to a contact 2. Create a record in a custom module Below is what I have got so far but it does not fire

        • Marketer's Space: Why email authentication matters in Zoho Campaigns

          Welcome back to another post in Marketer's Space! If you've recently started using Zoho Campaigns, you've probably come across terms like SPF and DKIM. You may have also noticed emails that show "via zcsend.net" in Gmail when testing or sending campaigns.

        • Feature Request: "Send Invitation" Toggle for Events

          I am writing to request a critical "Quality of Life" update for the Activities module. Currently, adding people to the Participants field in an Event triggers an automatic email invitation/acceptance tracking with no way to opt-out. For general events

        • Edit email address that appears on invoice

          Hi How do I change the email address that appears on invoices, it is showing the email address that i used to sign up to zoho with but I want to change it to another email address that we use for accounts. also is there a way to edit the position of a

        • Introducing Zoho Sprints 3.0

          Zoho Sprints is consistently evolving in steady increments. The introduction of the latest version, with its enterprise level solutions, brings to you advanced capabilities that propel your agile efforts in the right direction. Here's a quick glimpse

        • Google Fonts Integration in Pagesense Popup Editor

          Hello Zoho Pagesense Team, We hope you're doing well. We’d like to submit a feature request to enhance Zoho Pagesense’s popup editor with Google Fonts support. Current Limitation: Currently, Pagesense offers a limited set of default fonts. Google Fonts

        • Clone Entire Zoho Boooks Organization, including all transactions for testing & training

          Can Zoho Books support help with direct cloning of entire Zoho Books & Inventory Organization? including all transactions, just like a copy & paste or disk cloning. Is this possible?

        • Restrict portal signup until registration form and payment are completed

          Hi everyone, I am working on a Zoho Creator portal for a project. In our business flow, users must first fill out a registration form and pay a registration fee before they are allowed to access the portal. However, when I share the portal link, users

        • Zoho Creator In-App Notification

          Hi Team, I have implemented an in-app notification using code, as it required some customization. I followed the example in the link below: https://www.zoho.com/deluge/help/pushnotify-using-deluge.html#Example I have a couple of questions regarding this

        • Tip #64- Exploring Technician Console: Screenshot- 'Insider Insights'

          Hello Zoho Assist Community! Have you ever needed to capture exactly what's happening on a remote machine, whether to document an issue, guide a customer, or keep a record of your session? That's where the Screenshot feature in Zoho Assist comes in! With

        • Relating Invoices to Projects

          Hi Zoho team, If I have already created previously an invoice in Books, so I want to know how can I associate it with a relevant project? Thank you

        • Create a quote/estimate that includes a range of prices

          I am interested in using Zoho Books' Quote templates to create estimates for my customers. I do a mix of fixed-bid quotes and quotes based on an hourly rate. For the hourly rate quotes/estimates, I like to include a price range, for example: 2-4 labor

        • Budget

          I have just upgraded to the standard plan in order to be able to utilize the budgeting function and record budget amount

        • Capirec bank Automatic feed update

          Can anyone tell me if Zoho supports Automatic bank feed update from a Capitec bank account in south africa?

        • Free webinar! Accelerate deals with Zoho Sign for Zoho CRM and Bigin by Zoho CRM

          Hello, Paperwork shouldn’t slow you down. Whether you’re growing a small business or running a large enterprise, manual approvals and slow document turnaround can cost you time and revenue. With Zoho Sign for Zoho CRM and Bigin by Zoho CRM, you can take

        • Add Lookup Field in Tasks Module

          Hello, I have a need to add a Lookup field in addition to the ones that are already there in the Tasks module. I've seen this thread and so understand that the reason lookup fields may not be part of it is that there are already links to the tables (

        • CRM x WorkDrive: File storage for new CRM signups is now powered by WorkDrive

          Availability Editions: All DCs: All Release plan: Released for new signups in all DCs. It will be enabled for existing users in a phased manner in the upcoming months. Help documentation: Documents in Zoho CRM Manage folders in Documents tab Manage files

        • Upload own Background Image and set Camera to 16:9

          Hi, in all known online meeting tools, I can set up a background image reflecting our corporate design. This doesn't work in Cliq. Additionally, Cliq detects our cameras as 4:3, showing black bars on the right and left sides during the meeting. Where

        • 【まだ間に合う！】Zoho ユーザー交流会 | AI活用・CRM・Analytics の事例を聞いて、ユーザー同士で交流しよう！

          ユーザーの皆さま、こんにちは。コミュニティチームの藤澤です。 3月27日(金)に東京、新橋で開催する「東京 Zoho ユーザー交流会 NEXUS」へのお申し込みがまだの方は、この機会にぜひお申し込みください！（参加無料） ーーーーーーーーーーーーーーーーーーーーーーーーーーーーーーーーーーーー イベントの詳細はこちらから▷▷ https://www.zohomeetups.com/tokyo2026vol1#/?affl=communityforumpost3 ーーーーーーーーーーーーーーーーーーーーーーーーーーーーーーーーーーーー

        • ZeptoMail API

          Hello Since today, we experience issues with the ZeptoMail API. When trying to send e-mails using: https://api.zeptomail.eu/v1.1/email we receive the error: (503) Site unavailable due to a traffic surge. Please try again shortly. I kindly ask you to identify

        • Sender Email Configuration Error.

          Hello Team, Hope you are all doing well. We are in the process of creating the Zoho FSM environment in the UAE. When we try to add the sender email address “techsupportuae@stryker.com”, we receive the error message: “Error occurred while sending mail

        • Managing user mailbox actions

          An organization often has users with different roles and responsibilities, such as leadership, operations, or support teams. While some users may require full access to email features, others may only need limited functionality. For example, enabling

        • Custom function return type

          Hi, How do I create a custom deluge function in Zoho CRM that returns a string? e.g. Setup->Workflow->Custom Functions->Configure->Write own During create or edit of the function I don't see a way to change the default 'void' to anything else. Adding

        • Update P_Leave: code: 7052 "Employee_ID": "Enter Employee ID"

          Hi, Zoho People - Update Leaves Can someone assist? ------------------------------------------------------------------------------------------ col = Collection(); col.insert("recordid":id); col.insert("Date_Check_Approval":zoho.currentdate); info zoho.people.update("P_Leave",col.toMap());

        • Prevent tracking users from specific countries

          Currently, I’m receiving many bot visits from the United States and Malaysia. I would like these visits not to be recorded in SalesIQ. I already enabled the option to exclude traffic from cloud service providers, but I’m still receiving bot visits. Ideally,

        • Next Page