Beyond months: Zoho CRM now supports custom fiscal year formats

Beyond months: Zoho CRM now supports custom fiscal year formats

Hello (again) folks !

You can now set your CRM's fiscal year to follow the 4-5-4 calendar and other widely used 52-week fiscal year formats.


Why this change?

As you know, the fiscal year of an organization may not coincide with the Gregorian calendar (spanning from January 1 to December 31). There could be multiple reasons for this: legal regulations in a region, seasonal patterns in sales, lower cost of auditing services, and so on. In Zoho CRM, you already have the option of choosing the starting month of the fiscal year. This lets businesses shift their fiscal year based on their specific needs.

In many industries, there is an additional need to divvy up the fiscal year into periods that are more uniform than calendar months. So, they look at a fiscal year as 52 weeks instead of 12 months.

For example, in the retail industry, the contribution of weekend sales usually outstrips weekday sales. In such cases, retail businesses would like to split the fiscal year into periods that include the same number of weekends. This enhances the comparability of sales data (across weeks, periods, and quarters), improves forecasting, eases payroll calculation, and simplifies accounting work. So, many retail businesses have adopted the 4-5-4 fiscal year format.

To address the needs of businesses that follow such calendars, we've now added custom fiscal year formats in Zoho CRM. These include:

  • 4-4-5, 4-5-4, or 5-4-4: In these quarter-based formats, each quarter has 13 weeks. Within a quarter, these 13 weeks are spread across 3 periods. The number of weeks in these three periods gives the names of these formats: 4-4-5, 4-5-4, and 5-4-4.

  • 3-3-3-4, 3-3-4-3, 3-4-3-3, or 4-3-3-3: In these year-based formats, each period consists of 4 weeks. A fiscal year consists of 13 such periods. These periods are distributed across 4 quarters in 3-3-3-4, 3-3-4-3, 3-4-3-3, and 4-3-3-3 formats. The names indicate the number of periods in each of those four quarters.

What's changed?

  • Choose your fiscal year type
    A new option called Custom Fiscal Year will be available on the Fiscal Year tab. The previous option of choosing the starting month and following the Gregorian calendar will be available under the Standard Fiscal Year option.

  • Pick a format and start date that works for you
    You can choose one of the seven formats we'd described before. The preview section tells you what each format means in terms of quarters, periods, and weeks.

    A start date can be set to precisely align your CRM's fiscal year to your organization's calendar.

  • Check your fiscal year visually
    You can preview in calendar to know which dates fall in which period and to get a visual representation of your fiscal year. If you're not satisfied, you can change the pattern and check the preview again.

  • Configure display options
    You can also choose how you want the fiscal periods to be displayed in CRM.

  • Manage the surplus week
    Since these formats split the year into 52 weeks (364 days), there is always a slip of a day each year. Depending on your needs, you may need to add an extra week to a financial period. For example, you may need to do this if you want your fiscal year to begin on the first Monday of April always. You can add an extra week to any of the upcoming fiscal periods to correct for this.

  • Track fiscal year changes
    You can also view the history of fiscal year changes in the Fiscal Year tab. For entries with custom fiscal year formats, you can preview them in calendar.

  • Custom fiscal year and forecasts
    Once set, fiscal years can be managed only from the Fiscal Year page. Previously, it was managed in the Forecast Configuration page. Once a custom fiscal year is chosen, we can create forecasts based on quarters or periods. The Monthly option will be replaced by the Periodly option.

 

Note: Changing the fiscal year type will delete all existing forecasts.


To learn more about custom fiscal year, see: Set up fiscal year in Zoho CRM.


Do let us know your thoughts!



        • Recent Topics

        • Unbundle feature for composite items

          We receive composite items from our vendors and sell them either individually or create other composite items out of them. So, there is a lot of bundling and unbundling involved with our composite items. Previously, this feature was supported in form
        • Regarding the integration of Apollo.io with Zoho crm.

          I have been seeing for the last 3 months that your Apollo.io beta version is available in Zoho Flow, and this application has not gone live yet. We requested this 2 months ago, but you guys said that 'we are working on it,' and when we search on Google
        • How do you print a refund check to customer?

          Maybe this is a dumb question, but how does anyone print a refund check to a customer? We cant find anywhere to either just print a check and pick a customer, or where to do so from a credit note.
        • MTD SA in the UK

          Hello ID 20106048857 The Inland Revenue have confirmed that this tax account is registered as Cash Basis In Settings>Profile I have set ‘Report Basis’ as “Cash" However, I see on Zoho on Settings>Taxes>Income Tax that the ‘Tax Basis’ is marked ‘Accrual'
        • workflow not working in subform

          I have the following code in a subform which works perfectly when i use the form alone but when i use the form as a subform within another main form it does not work. I have read something about using row but i just cant seem to figure out what to change
        • Fetch data from another table into a form field

          I have spent the day trying to work this out so i thought i would use the forum for the first time. I have two forms in the same application and when a user selects a customer name from a drop down field and would like the customer number field in the
        • Record comment filter

          Hi - I have a calendar app that we use to track tasks. I have the calendar view set up so that the logged in user only sees the record if they are assigned to the task. BUT there are instances when someone is @ mentioned in the record when they are not
        • How to View Part Inventory and Warehouse Location When Creating a Work Order in Zoho FSM

          Hi everyone, We’re currently setting up Zoho FSM and would like to improve how our team selects parts when creating a Work Order. Right now, when we add a part or item to a Work Order, we can select it from our Zoho Inventory list but we don’t see any
        • FSM too slow today !!

          Anybody else with problem today to loading FSM (WO, AP etc.)?
        • Not able to Sign In in Zoho OneAuth in Windows 10

          I recently reset my Windows 10 system, after the reset when I downloaded the OAuth app and tried to Sign In It threw an error at me. Error: Token Fetch Error. Message: Object Reference not set to an instance of an object I have attached the screenshot
        • Mapping a custom preferred date field in the estimate with the native field in the workorder

          Hi Zoho, I created a field in the estimate : "Preferred Date 1", to give the ability to my support agent to add a preferred date while viewing the client's estimate. However, in the conversion mapping (Estimate to Workorder), I'm unable to map my custom
        • The sending IP (136.143.188.15) is listed on spamrl.com as a source of spam.

          Hi, it just two day when i am using zoho mail for my business domain, today i was sending email and found that message "The sending IP (136.143.188.15) is listed on https://spamrl.com as a source of spam" I hope to know how this will affect the delivery
        • Delegates - Access to approved reports

          We realized that delegates do not have access to reports after they are approved. Many users ask questions of their delegates about past expense reports and the delegates can't see this information. Please allow delegates see all expense report activity,
        • Split functionality - Admins need ability to do this

          Admins should be able to split an expense at any point of the process prior to approval. The split is very helpful for our account coding, but to have to go back to a user and ask them to split an invoice that they simply want paid is a bit of an in
        • Is there a way to request a password?

          We add customers info into the vaults and I wanted to see if we could do some sort of "file request" like how dropbox offers with files. It would be awesome if a customer could go to a link and input a "title, username, password, url" all securely and it then shows up in our team vault or something. Not sure if that is safe, but it's the best I can think of to be semi scalable and obviously better than sending emails. I am open to another idea, just thought this would be a great feature.  Thanks,
        • Single Task Report

          I'd like a report or a way to print to PDF the task detail page. I'd like at least the Task Information section but I'd also like to see the Activity Stream, Status Timeline and Comments. I'd like to export the record and save it as a PDF. I'd like the
        • Auto-response for closed tickets

          Hi, We sometimes have users that (presumably) search their email inbox for the last correspondence with us and just hit reply - even if it's a 6 month old ticket... - this then re-opens the 6 month old ticket because of the ticket number in the email's subject. Yes, it's easy to 'Split as new Ticket', but I'd like something automated to respond to the user saying "this ticket has already been resolved and closed, please submit a new ticket". What's the best way to achieve this? Thanks, Ed
        • How to Push Zoho Desk time logged to Zoho Projects?

          I am on the last leg of my journey of finally automating time tracking, payments, and invoicing for my minutes based contact center company - I just have one final step to solve - I need time logged in zoho desk to add time a project which is associated
        • Cannot access KB within Help Center

          Im working with my boss to customize our knowledge base, but for some reason I can see the KB tab, and see the KB categories, but I cannot access the articles within the KB. We have been troubleshooting for weeks, and we have all permissions set up, customers
        • Export to excel stored amounts as text instead of numbers or accounting

          Good Afternoon, We have a quarterly billing report that we generate from our Requests. It exports to excel. However if we need to add a formula (something as simple as a sum of the column), it doesn't read the dollar amounts because the export stores
        • why my account is private?

          when i post on zohodesk see only agent only
        • Getting ZOHO Invoice certified in Portugal?

          Hello, We are ZOHO partners in Portugal and here, all the invoice software has to be certified by the government and ZOHO Invoice still isn´t certified. Any plans? Btw, we can help on this process, since we have a client that knows how to get the software certified. Thank you.
        • 500 Internal Server Error

          I have been trying to create my first app in Creator, but have been getting the 500: Internal Server Error. When I used the Create New Application link, it gave me the error after naming the application. After logging out, and back in, the application that I created was in the list, but when I try to open it to start creating my app, it gives me the 500: Internal Server Error. Please help! Also, I tried making my named app public, but I even get the error when trying to do that.
        • Client Script | Update - Client Script Support For Portals

          Dear All! We are excited to announce the highly anticipated feature: Client Script support for Portals. We understand that many of you have been eagerly awaiting this enhancement, and we are pleased to inform you that this support is now live for all
        • Professional Plan not activated after payment

          I purchased the Professional Plan for 11 users (Subscription ID: RPEU2000980748325) on 12 September 2025, and the payment has been successfully processed. However, even after more than 24 hours, my CRM account still shows “Upgrade” and behaves like a
        • how to edit the converted lead records?

          so I can fetch the converted leads records using API (COQL), using this endpoint https://www.zohoapis.com/crm/v5/coql and using COQL filter Converted__s=true for some reasons I need to change the value from a field in a converted lead record. When I try
        • Auto Update Event Field Value on Create/Edit

          Hi there, I know this question has been posted multiple times and I've been trying many of the proposed similar scripts for a while now but nothing seems to work... what might I do wrong? The error I receive is this: Value given for the variable 'meetingId'
        • Pre-orders at Zoho Commerce

          We plan to have regular producs that are avaliable for purchase now and we plan to have products that will be avaliable in 2-4 weeks. How we can take the pre-orders for these products? We need to take the money for the product now, but the delivery will
        • Constant color of a legend value

          It would be nice if we can set a constant color/pattern to a value when creating a chart. We would often use the same value in different graph options and I always have to copy the color that we've set to a certain value from a previous graph to make
        • Zoho Pagesense really this slow??? 5s delay...

          I put the pagesense on my website (hosted by webflow and fast) and it caused a 5s delay to load. do other people face similar delays?
        • Payroll and BAS ( Australian tax report format )

          Hello , I am evaluating Zoho Books and I find the interface very intuitive and straight forward. My company is currently using Quickbooks Premier the Australian version. Before we can consider moving the service we would need to have the following addressed : 1.Payroll 2.BAS ( business activity statement ) for tax purposes 3.Some form of local backup and possible export of data to a widely accepted format. Regards Codrin Mitin
        • Problem with Email an invoice with multiple attachments using API

          I have an invoice with 3 attachments. When I send an email manually using the UI, everything works correctly. I receive an email with three attachments. The problem occurs when I try to initiate sending an email using the API. The email comes with only
        • Page Layouts for Standard Modules like CRM

          For standard modules like quotes, invoices, purchase orders, etc, it would be a great feature to be able to create custom page layouts with custom fields in Zoho Books similar to how you can in Zoho CRM. For example, and my current use case, I have a
        • Non-depreciating fixed asset

          Hi! There are non-depreciable fixed assets (e.g. land). It would be very useful to be able to create a new type of fixed asset (within the fixed assets module) with a ‘No depreciation’ depreciation method. There is always the option of recording land
        • Fixed asset management

          I want to know if there is any individual module for fixed assets management
        • One time sale item in billing automatically detects as service

          if i have some items which i don't want to add in my "item" list because its sold only for one time. but when i type item name in invoice, it (system) automatically takes it as a service and despite of HSN , it shows SAC code to be entered. if its selectable i.e. either item or service , it would be very helpful and a must have feature.
        • Project template after project creation

          How can I apply a project template AFTER the project has been created?
        • convert the project to templet

          i have some deployment ME product for different customer , i need to create a fixed template for use it rather then keeping creating this template every time
        • Seriously - Create multiple contacts for leads, (With Company as lead) Zoho CRM

          In Zoho CRM, considering a comapny as a lead, you need us to allow addition of more than one contact. Currently the Lead Section is missing "Add contact" feature which is available in "Accounts". When you know that a particular lead can have multiple
        • Related Module in Sharing Rules

          Zoho CRM team recently added the feature to filter records by Related Records It will be really beneficial if we can have this feature for Sharing Rules as well
        • Next Page