Contrôles administratifs granulaires : un atout pour la sécurité des e-mails

Contrôles administratifs granulaires : un atout pour la sécurité des e-mails


La moindre erreur dans votre système de messagerie peut coûter très cher à votre entreprise, tant en argent qu’en conformité et en image de marque. Pour beaucoup d’organisations, ce risque est bien réel. Les e-mails véhiculent quotidiennement des informations sensibles, des stratégies internes et des données clients. Il suffit qu’un employé transfère un rapport financier confidentiel au mauvais contact ou modifie une signature d’e-mail de manière inappropriée pour exposer l’entreprise.
Une seule mauvaise manipulation ou une signature non conforme peut ouvrir la porte à de graves failles. Plus de 90 % des cyberattaques commencent par un e-mail, et pourtant, nombre d’entreprises utilisent encore des contrôles administratifs génériques et trop larges pour prévenir efficacement ces menaces.
C’est précisément là qu’interviennent les contrôles administratifs granulaires. Grâce à une gestion précise, fondée sur les rôles et adaptée à chaque utilisateur, Zoho Mail permet aux équipes IT de sécuriser la messagerie tout en préservant la productivité et l’agilité des collaborateurs.

La sécurité des e-mails évolue

Avec le travail hybride, les e-mails sont consultés partout et sur tout type d'appareils, souvent en dehors des périmètres protégés. Cela multiplie les risques : phishing, erreurs humaines, partages non autorisés... Les exigences réglementaires, elles aussi, deviennent plus strictes. Les stratégies de contrôle globales, trop simples et trop rigides, ne répondent plus aux besoins actuels. Les entreprises doivent adopter une gouvernance plus fine, plus intelligente, qui protège les données tout en respectant le rythme de travail des équipes.
C’est exactement ce que permettent les contrôles administratifs granulaires.

Qu’est-ce qu’un contrôle administratif granulaire ?

Le contrôle administratif granulaire permet aux administrateurs IT d’appliquer une gouvernance précise et adaptée aux rôles pour toutes les actions liées à la messagerie. Contrairement aux politiques globales tout-ou-rien, ce type de contrôle autorise la création de règles ciblées pour un utilisateur, un groupe ou un département spécifique.
Ainsi, il devient possible de définir qui peut échanger avec l’extérieur, quels formats de pièces jointes sont acceptés, ou comment les signatures, modèles et polices doivent être utilisés. Les permissions basées sur les rôles permettent également d’ajuster les règles selon les responsabilités de chacun : direction, finance, marketing, etc.
L’objectif : créer un environnement de messagerie sûr, conforme et uniforme, protégeant les données et l’image de marque, sans entraver la productivité.

Pourquoi les entreprises ont besoin de contrôles granulaires

Les e-mails transportent quotidiennement des informations sensibles. Même une petite erreur peut provoquer des fuites de données ou des sanctions de non-conformité.
  1. Sécurité renforcée - Les contrôles granulaires limitent les risques de fuites accidentelles, de phishing ou d’abus internes. Les administrateurs peuvent gérer l’envoi d’e-mails externes, contrôler les pièces jointes et définir des permissions spécifiques par rôle.
  2. Conformité simplifiée - Pour respecter des réglementations comme le RGPD ou HIPAA, il est crucial d’appliquer les règles de manière uniforme dans toutes les équipes et zones géographiques.
  3. Protection de la marque - Des signatures, modèles et formats cohérents renforcent l’identité de l’entreprise. Les contrôles granulaires permettent de faire respecter ces standards sans nuire à la productivité.
Ainsi, sécurité, conformité et image de marque sont assurées, créant un environnement de messagerie plus sûr et professionnel.

Les situations où les contrôles granulaires sont essentiels

  1. Finance et juridique : éviter les fuites accidentelles de rapports confidentiels.
  2. Marketing et ventes : garantir une image de marque cohérente et professionnelle.
  3. Secteurs réglementés : appliquer les règles de conformité par département ou région.
  4. Travail hybride : sécuriser les accès multi-appareils sans freiner la productivité.
En ciblant précisément les règles, les contrôles administratifs granulaires créent un environnement de messagerie sûr, conforme et efficace. Zoho Mail offre aux administrateurs IT une supervision complète tout en maintenant la flexibilité des équipes.

Ce que Zoho Mail offre et comment cela aide les entreprises

Zoho Mail fournit aux administrateurs un ensemble complet d’outils pour sécuriser les communications, garantir la conformité et maintenir une image professionnelle.
  1. Politiques de messagerie : définir qui peut envoyer ou recevoir des e-mails, limiter les échanges à des domaines de confiance, appliquer des règles spécifiques par équipe.
  2. Restrictions d’accès : contrôler les connexions par IP, réseau ou appareil, avec intégration Active Directory et MDM.
  3. Restrictions de transfert : bloquer ou limiter le transfert vers des domaines non vérifiés pour protéger les informations sensibles.
  4. Sécurité des pièces jointes : filtrer les fichiers à risque, scanner les dossiers compressés et bloquer les contenus dangereux ou confidentiels.
  5. Signatures uniformes : appliquer des modèles de signature et de disclaimer à l’échelle de l’organisation pour renforcer l’identité de marque.
  6. Politiques de mot de passe et de session : imposer des mots de passe robustes, réinitialisations régulières et délais d’inactivité pour chaque session.
  7. Contrôle d’accès par rôle : attribuer des droits précis selon le rôle, le département ou l’équipe, pour une gouvernance sécurisée.
  8. Journaux d’audit et suivi : surveiller les actions administratives, l’accès aux boîtes aux lettres et les changements de configuration.
  9. Conservation des données et eDiscovery : gérer les périodes de rétention, rappeler des messages et traiter les demandes de droits des utilisateurs rapidement.
Zoho Mail permet ainsi aux entreprises de créer un environnement de messagerie sécurisé, conforme et professionnel, tout en préservant la productivité des équipes. Les administrateurs peuvent appliquer des règles fines sans limiter la productivité des équipes, tandis que chaque action administrative est suivie pour assurer la sécurité et conformité. Zoho Mail assure des échanges cohérents, professionnels et sûrs.

Prenez le contrôle de vos e-mails et renforcez la sécurité de votre organisation avec la Console d’administration de Zoho Mail.

L'équipe Zoho France



      • Sticky Posts

      • Collaboration sans faille avec Zoho One

        Bonjour à tous, Dans cet article nous allons voir comment Zoho One permet une collaboration à différents niveaux .       La façon dont nous travaillons évolue. À mesure que les entreprises se mondialisent, la plupart des activités sont menées en équipe.

        • Recent Topics

        • Add Popup Rejection Metrics to Reports

          Hello Zoho PageSense Team, We would like to request improved reporting for popup interactions. Current Limitation: PageSense currently provides conversion data, but there is no clear visibility into: Popup rejections Popup closes (✕ button clicks) Dismissals

        • Ability to Reset / Reinitialize Popup Cookies

          Hello Zoho PageSense Team, We would like to request the ability to manually reset popup cookies. Current Limitation: At the moment, it is not possible to initiate a new popup cookie from the our side. Visitors who rejected or closed a popup will not see

        • Control Popup Cookie Expiration Duration

          Hello Zoho PageSense Team, We would like to request an enhancement related to popup cookie management. Current Limitation: Currently, PageSense popup cookies remain active for 365 days, and this duration cannot be modified by us. If a visitor closes or

        • Clone / Export Popup Design Across PageSense Projects

          Hello Zoho PageSense Team, We hope you’re doing well. We would like to request an enhancement that allows popup designs to be reused across different PageSense projects. Problem Statement: Currently, Zoho PageSense allows popups to be duplicated only

        • Are there settings for hyperlinks?

          Clicking a hyperlinked cell in Sheet creates this little pop-up with the actual hyperlink inside. Is it possible to have a 1-click link where if you click the cell it opens the link directly with no pop-up?

        • Automatically include all ticket attachments in the ticket resolution email

          Hello Zoho Community, We are implementing Zoho Desk in a real customer-facing production environment and have run into a limitation that is becoming a blocking requirement for our clients. The problem When a ticket is closed or resolved, Zoho Desk sends

        • Finding text within a ticket: Expand All or Search this Ticket

          The auto-collapse feature within a ticket is nice for screen scrolling, however it makes it difficult to find text within the ticket if the email is collapsed. In fact you cannot find text if it is collapsed. I would like to propose a feature that allows

        • Books & Desk. Client mapping

          Hi, I’ve been using Zoho Books for several years and am now looking to improve my customer service. I'm experimenting with Zoho Desk and want to sync and map my client data from Zoho Books. However, it seems that mapping requires both contacts to have

        • String handling

          If I cut a currency string from a quote and try and paste it into the Deal "Amount", it will fail unless I manually delete any commas. Dollar signs are no problem, but comma's seem to fail. Please correct this Input Validation error.

        • Feature Request - Allow Customers To Pick Meeting Duration

          Hi Bookings Team, It would be great if there was an option to allow customers to pick a duration based on a max and minimum amount of time defined by me and in increments defined by me. For example, I have some slots which are available for customers

        • YouTube Live streaming? how to? Zoom has this feature, built-in. Can't find it on zoho meetings.

          YouTube Live streaming? how to? Zoom has this feature, built-in. Can't find it on zoho meetings.

        • Feature Request - A Way To Search Item Groups

          Hi Inventory Team, I can't find any way to filter or search by fields of Item Groups. It would be great to see that functionality added. I have a use case where a single product might come from 5 or more suppliers and each supplier's item is an Item in

        • Feature Reqeust - Include MPN In Selectable FIelds

          I have noticed that the MPN is not available to show in the list view of Items. Please consider adding it as EAN, UPC and ISBN are all available, so it doesn't make much sense to exclude this similar option. Thanks for considering my feedback.

        • Feature Request - Option To Hide Default System Fields on Items

          Hi Zoho Inventory Team, As far as I know it is not possible to hid some of the defult system fields on Items, such as UPC, MPN, EAN, ISBN. A good use case is that in many cases ISBN is not relevant and it would be an improved user experience if we could

        • Making an email campaign into a Template

          I used a Zoho Campaign Template to create an email. Now I want to use this email and make it a new template, but this seems to be not possible. Am I missing something?

        • Campaigns does not work!

          I am running into so many problems trying to use Zoho Campaigns, that I am seriously considering dropping the app from my (shrinking) list of Zoho applications I actually use. Apart from having to fight the software trying to create a design and email,

        • Feature Request - Make Available "Alias Name" Field In Item List View

          Hi Zoho Inventory Team, I have noticed that the "Alias Name" field does not appear on the list of selectable columns in the Customise Columns feature in the Items module. This would be very useful to see for businesses who are using the Alias Name field

        • Cliq iOS can't see shared screen

          Hello, I had this morning a video call with a colleague. She is using Cliq Desktop MacOS and wanted to share her screen with me. I'm on iPad. I noticed, while she shared her screen, I could only see her video, but not the shared screen... Does Cliq iOS is able to display shared screen, or is it somewhere else to be found ? Regards

        • project name field issue- n8n

          Hey guys, I have a question. I want to create a new product using the workflow. The problem is with the product name field; I don't know how to fill it in. The workflow starts with retrieving information from the leads table, retrieving links to scrape

        • How to filter Packages in zoho inventory api

          Hi Team, I want to perform some tasks in a schedular on the packages which are in "Shipped" state. I tried to use filter_by in my api call but in return I get response as {"code":-1,"message":"Given filter is not configured"} My Api request is as follows

        • CRM

          Is anyone else experiencing this issue? Our company is not moving out of using Gmail's web app. It just has more features and is a better email program than Zoho Mail. Gmail has an extension (Zoho CRM for Gmail) that we're using but we've found some serious

        • Syncing with Google calendar, Tasks and Events

          Is it possible to sync Zoho CRM calendar, task and events with Google Calendar's tasks and events. With the increasing adoption by many major tool suppliers to sync seamlessly with Google's offerings (for instance I use the excellent Any.do task planning

        • How can i view "Child" Accounts?

          It can be very useful in our field of business to know the parent-child account relationship. However, there seems to be a shortcoming in the parent account view: no child account list. How can we view the child accounts per each account?

        • Ability to assign Invoice Ownership through Deluge in FSM

          Hi, As part of our process, when a service appointment is completed, we automated the creation of the invoice based on a specific business logic using Deluge. When we do that, the "Owner" of the invoice in Zoho FSM is defaulted to the SuperAdmin. This

        • Easily perform calculations using dates with the new DATEDIF function

          Hey Zoho Writer users! We've enhanced Zoho Writer's formula capabilities with the new DATEDIF function. This allows you to calculate the difference between dates in days, months, and years. Function syntax: =DATEDIF(start_date, end_date, unit) Inputs:

        • Adding Comments Using Workflows - How to Change User Attributed

          We have worklflows in Desk where a comment is added to a ticket based on certain criteria. It seems that the comment added is always attributed to the user who last edited the workflow. This does not make sense for us because: - It's misleading to other

        • Add Attachment Support to Zoho Flow Mailhook / Email Trigger Module

          Dear Zoho Support Team, We hope you are well. We would like to kindly request a feature enhancement for the Mailhook module in Zoho Flow. Currently, the email trigger in Zoho Flow provides access to the message body, subject, from address, and to address,

        • Conect chat of salesiq with zoho cliq

          Is there any way to answer from zoho cliq  the chat of salesiq initiated by customers?

        • Les dernières avancées en saisie de données et collaboration

          Après une année dédiée à la recherche et au développement, notre équipe est prête à dévoiler des améliorations majeures pour Zoho Sheet. Ces nouveautés seront lancées par étapes afin d’en assurer une prise en main optimale. Nous commençons avec des fonctionnalités

        • Deluge Learning Series – Client functions in Deluge | January 2026

          We’re excited to kick-start the first session of the 2026 Deluge Learning Series (DLS) with Client functions in Deluge. For those who are new to DLS, here’s a quick overview of what the series is all about: The Deluge Learning Series takes place on the

        • Rich Text For Notes in Zoho CRM

          Hello everyone, As you know, notes are essential for recording information and ensuring smooth communication across your records. With our latest update, you can now use Rich Text formatting to organize and structure your notes more efficiently. By using

        • Implement Meeting Polls in Zoho Bookings

          Dear Zoho Bookings Support Team, We'd like to propose a feature enhancement related to appointment scheduling within Zoho Bookings. Current Functionality: Zoho Bookings excels at streamlining individual appointment scheduling. Users can set availability

        • Zoho Bookings and Survey Integration through Flow

          I am trying to set up flows where once an appointment is marked as completed in Zoho Bookings, the applicable survey form would be sent to the customer. Problem is, I cannot customise flows wherein if Consultation A is completed, Survey Form A would be

        • Service Account Admin for API Calls and System Actions

          Hello, I would like to request the addition of a Service Account Admin option in Zoho product. This feature would allow API calls and system actions to be performed on behalf of the system, rather than an active user. Current Issue: At present, API calls

        • How to apply customized Zoho Crm Home Page to all users?

          I have tried to study manuals and play with Zoho CRM but haven't found a way how to apply customized Zoho CRM Home Page as a (default) home page for other CRM users.. How that can be done, if possible? - kipi Moderation Update: Currently, each user has

        • Please can the open tasks be shown in each customer account at the top.

          Hi there This has happened before, where the open tasks are no longer visible at the top of the page for each customer in the CRM. They have gone missing previously and were reinstated when I asked so I think it's just after an update that this feature

        • How to Customize Task Creation to Send a Custom Alert Using JavaScript in Zoho CRM?

          Hello Zoho CRM Community, I’m looking to customize Zoho CRM to send a custom alert whenever a task is created. I understand that Zoho CRM supports client scripts using JavaScript, and I would like to leverage this feature to implement the alert functionality.

        • Send Whatsapp with API including custom placeholders

          Is is possible to initiate a session on whatsapp IM channel with a template that includes params (placeholders) that are passed on the API call? This is very usefull to send a Utility message for a transactional notification including an order number

        • Configurable Zoho Cliq Notifications for Zoho People Alerts

          Hello Zoho People Product Team, Greetings and hope you are doing well. We would like to request an enhancement to Zoho People notifications, enabling a native delivery via Zoho Cliq with admin-level control, similar to the notification settings available

        • Add Israel & Jewish Holidays to Zoho People Holidays Gallery

          Greetings, We hope you are doing well. We are writing to request an enhancement to the Holidays Gallery in Zoho People. Currently, there are several holidays available, but none for Israel and none for Jewish holidays (which are not necessarily the same

        • Next Page