CRO hack #07: See what your visitors see. Give them what they want.
Here are a couple of things session recording can help you with:
Let's say you notice a lot of visitors bouncing off from your pricing page and you have no clue what went wrong. In this case, you can create a session recording to see what you are missing. For example, if the recordings show that the majority of visitors hover over a particular spot and bounce off, you might be missing a call-to-action there.
Session recording shows you how visitors interact with each element on your website, where they click, how they scroll, and which elements keep them hooked for long, and so on.
Broken images, broken links, missing CTAs and form failures can be major turn offs for your visitors. Session recording shows how visitors navigate through your website so you can help them when they get stuck and fix any usability issues you may have.
Details that people fill out on the forms like their username, passwords, job titles, etc are masked so you don't have to worry about stepping too much on your visitor's privacy toes.
Have you tried using our session recording feature yet? Give it a spin and share your experience with us.
Topic Participants
Vaijayanthi Narasimhan
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