Exported Slide Image Lacks Portion of the Background Image

Exported Slide Image Lacks Portion of the Background Image

This does not always happen, but when I export (or "download") the rendered image of a slide, it sometimes lacks a portion of the background image. I created a sample slide deck to demonstrate it and shared it with the admins. It is also publicly available at the following URL:


The image I get by the aforementioned operation:



The kind of image I think I should get:


I got the latter image by getting a screenshot of a slideshow session.

Hope you'll be able to fix it soon.

Thanks!

Yasuro


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