From　ZOHO JAPAN COMMUNITY

From　ZOHO JAPAN COMMUNITY

Hi everyone &
       Hi Especially ZOHO Assist developer team

I am using Assist and using customer remote support.
We have more than 10 customers using by remote support in Japan.

But Customer says [ Why not Japnese? Why use English Only Enter Join session?]
We usually answer [ZOHO assist is not support in Japanes, Sorry] 

But we found. using chrome by chinese. Already change language to chinese.
Is it easy change to Japanese?
So, I want tell ZOHO assist team, Why not change?

If you have no time , WE will help your developing Japanese.

Please see attached.

Thanks!


When using Chrome by Chinese, Language already change chinese.
When using Chrome by Japanese, Language still English. Why not Japanese.

_________________________________________________________________


ZOHO　ASSISTという日本ではあまり使われていないZOHOアプリを使っています

今まで日本語化されていない部分があって、お客様にはちょっと戸惑いがあって
でもしようがないのかな？と我慢してきました

しかし、本日家内の中国語で設定されたchromeでみると中国語（ただし簡体字）になっています

顧客に遠隔サポートにアクセスしてもらう埋め込み部分ですが
添付のように日本語のchromeでは英語のままです

台湾にいて、たしかに日本市場はすでに衰退しているのは十分承知していますが
実際に中国語対応よりあとにされているのか、、、と思うと悔しいですね

ぜひ日本語化をお願いしたい。
人的ゆとりがないなら協力したいくらいです




      • Sticky Posts

      • Zoho Assist: Important Security Upgrade Notice

        Dear Customers, We're committed to providing safe and secure remote connections across networks and devices. To uphold this commitment, we're upgrading to an updated security protocol. This change won't affect our support for major operating systems.

      • TLS v1.2 Upgrade and Changes to System Requirements for Zoho Assist

        As we tighten our TLS v1.2 security update, admins and users need to be aware that supported versions of operating systems and web browsers will change after October 31st, 2018. After this date, we will retire support for clients using TLS v1.0 and TLS v1.1 protocols. In order to support these changes and meet the updated PCI standards please ensure that computers configured for Unattended Access are updated to TLS v1.2 and use web browsers that support the latest update. What is TLS v1.2, and why

      • Release Notes: Version 1.82, February 2015

        New Chrome Extension: Start a Session quickly! Recently, we have released a  Chrome Extension , which enables you to start a session instantly. You can simply enter your customer email address and start a session right from your browser extension. Make sure you are always logged-in to your Zoho account in your chrome browser so that you can avail the professional edition features if you are a paid customer. Supporting your Mac customers is much easier now! We have deployed a new Customer Console

      • Release Notes: Version 1.1205, May 2012

        This version of Zoho Assist includes the following changes. Enhanced Mac OS support We have increased the support quality and connection speed for the Mac OS. This will suit its higher resolution and enhanced graphics and to provide a better screen sharing experience. Smoother keyboard synchronization Typing and working with remote keyboard is a breeze now, with the refinements made in keyboard synchronization. This will achieve smooth and consistent remote support experience, just like working in

      • Please read this before making a post!

        Hello all Welcome to Zoho Assist forums. Zoho Assist is the remote support and remote access software from Zoho.  The sub-forums, 'General', 'Instant Remote Support' and 'Unattended Remote Access' that are listed in this forum are only for queries related to Zoho Assist. If you're looking for assistance or support on any other zoho products such as Zoho Mail, Zoho CRM etc., kindly check for the relevant product forum at https://help.zoho.com/portal/en/community/ Thanks in advance. Looking forward