Hybrid project management in IT and software development services

Hybrid project management in IT and software development services

Project management models serve a wide range of audience, however the highest takers for Agile project management methodology are the IT and software services industry. The flexibility to develop and release software iteratively with continuous improvement, adaptability to change, and room for client collaboration are the major benefits of using Agile in software development. While this serves as the popular option, how do the other teams—apart from software development—fare with Agile? Let’s find out!
 
Business Scenario
 
Zylker Solutions, an IT service company, uses an agile project management software to streamline the work items of their development teams. The other teams that work closely with the development team, like quality analysis, security management, and build deployment, find agile methodology complicated for their line of work. They are urging the management teams to consider a different software to track their work.
 
Management challenges
 
Apart from bearing the costs of two different software, the management teams will have to shuffle between both the software to track a project. When a project report is to be delivered, the management has to consolidate the team’s outcomes in both the software and create a combined report. This involves additional effort from the management team with no scale to predict the accuracy.
 
To overcome these challenges, the management team can use a unified platform that supports different project management models and allow the teams to choose what fits best for them while tracking the projects from a single platform.


 
Hybrid project management with Zoho Projects Plus
 
Zoho Projects Plus is a unified hybrid project management software solution that helps organizations embrace diverse project management techniques for individual teams in a unified platform to arrive at comprehensive insights.
 
With Zoho Projects Plus at Zylker Solutions the quality analysis, security management, and other teams that require a sequential project management model to create tasks and track issues use Projects. The development teams continue working on the Agile model with Scrum or Kanban methodologies facilitating flexible development and release of the software. The management teams track the progress of their hybrid projects with readily available dashboards and reports in Analytics. Plus, all the project documents can be maintained in a single repository—WorkDrive.


 
Hybrid project management has helped our customers sail through their varied projects smoothly with improved productivity. It is a win-win for each team involved, wrapped in a single pricing model. Sign up for Zoho Projects Plus and try it out today! You can also visit our KB for detailed insights. If you have any questions or would like a walk-through, please email us at support@zohoprojectsplus.com

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