Forward-thinking businesses today are embracing AI to make life easier for themselves, their employees, and their customers. But if you haven't started yet, you might be concerned that your business will be left behind. Or maybe you're worried because you don't know much about AI, machine learning, or data science. Well, you can now relax—we've got you covered on all counts!

 

We've been hard at work lately, incorporating AI into Creator without deviating from our long-held low-code philosophy. The result of this hard work is an exciting new feature we're announcing today: AI Modeler.

 

What do you mean by "AI"?

Artificial intelligence is the ability of software to replicate human intellect, such as learning from experience and applying lessons learned while making decisions. While sci-fi enthusiasts and media like to portray artificial intelligence as a scary thing that'll take over the world, the reality is that we haven't reached that stage (yet!).

 

Instead, the current generation of AI technologies has been adopted in many ways, like providing specific benefits to different industries. In general terms, an AI model provides specific intelligence based on trained data, and can be customized to automate or optimize your business process—all with minimal human interference.

 

What's in it for me?

Our AI modeler includes a no-code AI builder that helps you harness the power of AI without having knowledge of programming. The AI Modeler feature will be available under the Microservices section. From there, you can jump into the world of AI with our ready-to-use models, which we've prebuilt and rigorously tested for your use. You'll only have to choose the application name and the form name to deploy these models—it's that easy!

 

Custom models allow you to build customized AI models tailor-made for your business, by providing it with unique data based on which it can work. Here, you'll need to provide the model with sample datasets relevant to your business for it to get familiarized with—this is called training —and then you can test whether it works as intended before deploying it.

Interesting. Tell me more!

While the uses of AI are endless, we've zeroed in on a handful of popularly used models, which we believe will add immense value to your business.

The key capabilities of our AI models are:

Prediction (Custom)

Prediction models process known results from historical data, and try to forecast future outcomes. It allows you to use data from an existing form or CSV file and predict future outcomes with just a few clicks.

 

Example: A store can calculate how much inventory they need in order to meet demand during a particular sales period by providing previous years' sales data.

OCR (Ready-to-use and custom)

Optimize operations, eliminate repetitive manual tasks, and digitize your business by using our OCR model to extract text from images. The ready-to-use OCR model will extract all the text it identifies in the image, while you can build a custom OCR to extract specific text from images into fields in your forms. Tag the fields to the corresponding values once and eliminate manual data entry forever.

Example: It's 2023, but many people still prefer to settle payments using checks. A business can use our custom OCR to extract details—like the bank name, check number, amount, date, and more—from the checks.

Object detection (Ready-to-use and custom)

Object detection models are used to identify specific objects in images and use them to optimize business processes. Our ready-to-use model is trained to identify common objects (like people, dogs, cars, etc). Otherwise, you can build a custom model and provide it with the training data for the objects you want to identify.

 

Example: A safety-focused company can use OD models to detect things like whether its employees are wearing a helmet while entering a construction site. 
When helmet is detected

When helmet is not detected:

Keyword extraction (Ready-to-use)

This functionality extracts the most important, representative words/phrases from large amounts of text data. In consumer facing industries, keyword extraction is quite helpful in analyzing customer responses, without having to go through each response manually.

 

Example: An e-commerce site that sells mobile phones allows its customers to post reviews after purchase. Instead of manually going through each of the reviews, the site can use keyword extraction to gain insights automatically. They could choose to extract words like "camera", "battery", and "display" to learn more about the most discussed attributes of the product. 

Sentiment analysis (Ready-to-use)

The sentiment analysis model analyzes text and predicts the sentiment expressed (positive, negative, or neutral). Sentiment analysis is widely used across industries to assist in analyzing customer feedback, customer support management, and social media monitoring.

Example: A business receives a large amount of feedback on its products. It can use sentiment analysis to gather whether its products have been well-received or not.

When can I get my hands on it?

Pretty soon! We're as excited as you are and will be rolling out AI Modeler to C6 users on February 20, 2023. Once live, we'll pop in a comment below this post and also update our Release Notes page.

 

Versions - C5  (Ready-to-use models only. Use them via the AI fields in the form builder),
                  C6  (Both custom and ready-to-use models as Microservices)

 

Pricing - Ultimate & Professional
               100 custom models & 250 ready-to-use with 1,000 free AI calls per month
               After exhausting the free AI calls, you'll have to get monthly add-ons for more AI calls. You can choose from the $50(50000 AI Calls / Month), $100(120000 AI Calls / Month), and $200(250000 AI Calls / Month) add-ons based on your requirement.
   

In the meantime, you can go through our comprehensive set of help docs to learn the nitty-gritty of our AI models.

   

Our inbox is always open. Feel free to send your feedback to support@zohocreator.com!

 

Regards,

Zoho Creator Team