Introducing the all-new Zoho Survey

Introducing the all-new Zoho Survey

The wait is over! With its latest release, Zoho Survey is now bigger and better . A lot has changed and we're bringing you a handful of new features along with a complete makeover of the product. We hope you like the update and find the surveying experience to be smoother than ever before.  

Highlights

  • UI updates
    • Builder: We've reworked the builder to make it much easier to navigate. Be it adding an option or a page or moving pages, it's now just a click away. You can easily add and edit questions and pages with just a single click.
    • New feature updates in Questions: You can now drag and drop questions into the survey builder, making it easier to add them. Questions have also been optimized with responsive design that will render well on mobile phones.
    • The new Dashboard: Find all the information regarding a particular survey, all in one place. You can also find quick access links to various functionalities of the survey from the dashboard.
    • More translation options: We've added more languages to the translation feature, bringing Survey's new total to 74.
    • Enhanced theme editor: Style themes your way—be it changing its opacity or correcting its shape. There are tons of effects and color schemes to choose from, and it's now possible to set the RGB values for yourself to find the exact color patterns you need. You can also create customized headers, footers, and background patterns and images to suit your brand and style.
    • Redesigned Reports: With better use of colors, the new Reports UI is a treat for the eyes. On top of customizable reports, we've added options like mean, median, mode, standard deviation, and variance to reports.
  • Buy responses
    • Find your audience: Buy Responses is a completely new feature that helps you connect with qualifying respondents.
    • Disqualification logic: Set survey disqualification logic to identify respondents who fit your specific criteria.
  • Distribute surveys with email
    • Distribute surveys and track responses: Yet another new feature that helps you distribute surveys, you can now use your email lists from within Zoho Survey, without having to switch tabs. Easily track responses and see how many respondents opened your invite, how many have yet to, if any emails have been bounced, or if someone unsubscribed to your invite.
  • Trigger Function
    • Write code in Deluge: Zoho Survey has been integrated with Deluge, an online scripting language. This will help you add functions and logic to your survey more easily than ever before.
  • Zoho Sheet integration
    • Responses to spreadsheet: The much-awaited Zoho Sheet integration also comes with this release. Now you can push responses from your survey into a spreadsheet as your respondents submit their responses.
  • Zoho Survey mobile app

The new version of Zoho Survey is live and ready to use! The existing users can click the Try New Version link to switch to the new UI. However, the new UI is not available in CRM Plus and Zoho One.

We'd love to hear from you, so take a look at it and let us know your thoughts at support@zohosurvey.com.



      • Sticky Posts

      • Introducing the all-new Zoho Survey

        The wait is over! With its latest release, Zoho Survey is now bigger and better. A lot has changed and we're bringing you a handful of new features along with a complete makeover of the product. We hope you like the update and find the surveying experience to be smoother than ever before.  ​ Highlights UI updates Builder: We've reworked the builder to make it much easier to navigate. Be it adding an option or a page or moving pages, it's now just a click away. You can easily add and edit questions

        • Recent Topics

        • Power of Automation :: Automatically archive your inactive Projects

          Hello Everyone, A custom function is a software code that can be used to automate a process and this allows you to automate a notification, call a webhook, or perform logic immediately after a workflow rule is triggered. This feature helps to automate
        • 554 5.1.8 Email Outgoing Blocked

          HELP!!!!! My e-mail marymariya@zoho.com is blocked. Error: 554 5.1.8 Email Outgoing Blocked The third day I am writing to the forum, but zohosupport is not responding. Why? What is the problem? I ask to help solve the problem, because I can not communicate with my customer base.
        • Zoho Inventory: Rewinding 2024

        • Custom Modules Now available for Standard and Professional Editions with Expanded Limits across all editions

          #CRM25Q1 Hello Everyone, We are here with an exciting update to Custom Modules in Zoho CRM. Custom modules will now be available to Standard and Professional Edition users, with expanded support across all editions. The standard modules offered in Zoho
        • Assistance with Custom Attendance Report in Zoho People

          Hi, I created a custom report in Zoho People 5.0 to track employee attendance according to our specific needs, as the existing reports do not include all the required details. However, I’ve noticed that the report doesn’t update continuously or on a daily
        • Zoho analyticsでのタブを跨いだ集計

          Zoho analyticsまたはCRMレポートなどを用いて、 見込み客タブと商談タブで共通するユニークキー(リード管理番号)を軸に、「共通選択リスト」で設定した項目別の集計を行うことは可能でしょうか? ・要望 ①リード管理番号をキーに、見込み客テーブルと商談テーブルを結合したRAWデータを作成したい ②具体的には下記表のように「共通選択リスト」項目(サービス)別のマーケ数値を一表にしたい  ※リード=見込み客タブ 商談・成約=商談タブ      リード数 商談数 成約数 サービスA   10   5   2
        • Key Highlights of 2024: Recalling a Year of Progress and Advancements!

          As we step into 2025, we’re excited to share the progress and developments we’ve made to simplify and streamline your travel and expense management in the past year. Let’s take a look back at some of the key updates and enhancements that have helped us
        • How to refresh the page by widget in related list?

          Hello, ZOHO.CRM.UI.Popup.closeReload method does the thing I need. But in my case, I'm not using popup. I have a widget in related list and I want to refresh the page when I'm done with it. I searched for it but I wasn't able to find it. Is there an any
        • your phone line in the uk doesnt work i need help now

          i need to speak with customer service urgently
        • Top Menu Disappeared from Blog Page

          Hi, Our top menu disappeared at Blog Posts page. However, it's still visible any other page on the website. I attached two screenshots, so it can be understood clearly. How can we bring back top menu? Thanks, K.
        • Missing phone numbers

          yesterday I have noticed that most contacts' phone numbers are missing. At first I thought it is a synchronisation problem with my Android phone but as I have found later, numbers are missing on Zoho. I have tried to reimport contacts from a backup but
        • Customise 404 page in Zoho Sites 2.0

          Is it possible to customise the 404 page in Zoho Sites 2? You use to create a new 404 page and that became the default 404 page, but this does not seem to work anymore? Any pointers/suggestions/support appreciated :)
        • [Important announcement] Zoho Writer will mandate DKIM configuration for automation users

          Hi all, Effective Dec. 31, 2024, configuring DKIM for From addresses will be mandatory to send emails via Zoho Writer. DKIM configuration allows recipient email servers to identify your emails as valid and not spam. Emails sent from domains without DKIM
        • Create workflow rules based on notes

          Last modified on 17/04/2023: Creating Workflow rules based on notes is now available for all Zoho CRM users in all DCs. Note that it was an early access feature available only upon request. As of April 13, 2023, it is rolled out for al Zoho CRM accounts.
        • Workflow sync between zoho books and zoho inventory

          Hello, While the custom fields, validation rules and even custom buttons are sync'd between zoho books and zoho inventory, the workflow rules do not. Not sure if this is an intentional purpose of zoho team for some good reason or if it's in the development
        • Item sales account via api

          Hey everyone, I’m making an invoice using the create invoice endpoint on the api. Is it possible to set a sales account in the line_items attributes?
        • Zoho Please change your ways

          I started using Your new Zoho bookings in earnest 3 days ago. What a mistake.  Once again, everything is backwards and upside down.  I had to spend 5 hours testing how the thing works in order for me to understand how to acutally use it.  When i started using google calendar years ago.  it took seconds to figure out how it works. Why is that. bc they put everything in places where it makes sense.  Today, I needed to add an appointment as well as a time off.  Stupid me i added the time off first,
        • Make a ticket visible in the Community

          Hi there, It is possible to have a conversation with a customer via a ticket and eventually the proposed solution isn't possible yet. Therefore you want to add it as an idea in the Community, available and open to everyone that is in the community, so
        • Zoho email folders gone

          Hi, All my email folders are gone, i cant found any email, except sent. Also before folder rulesas was changed and i didnt fixed them, could you please check it?
        • Pause/Resume Subscrtiption API

          I don't see the option to Pause/Resume a subscription using the API, is it in the pipeline?
        • Update Department on Ticket (with applied Blueprint)

          Hello, Is it possible to update the Department of a ticket which is dictated by a blueprint, e.g. I would like to change departments at different states in the Blueprint. I do not see this is an option in workflow rules or blueprint transition actions,
        • ERROR_CODE :554, ERROR_CODE :rejected due to spam

          Please verify bounce message: This message was created automatically by mail delivery software. A message that you sent could not be delivered to one or more of its recipients. This is a permanent error. xxx@thalesesec.com Error, ERROR_CODE :554, ERROR_CODE
        • Can't verify domain with AWS Route53

          I have a domain successfully transferred to AWS Route53 from NameCheap. When I try to CNAME or TXT Records as suggested, they are added in AWS console however zohomail does not verify them. For the TXT record zohomail says the value is wrong, whereas
        • Sent emails not going and showing "Processing"

          Hello Team, Could you please assist with sent emails showing "processing" and not actually going through? Many thanks and regards, Cycology
        • LinkedIn verification link and otp not receiving

          For the last 2 to 3 weeks I'm trying to verify my LinkedIn account to access my company's LinkedIn page, Linkedin is sending verification links and codes to this email address but I have not received any codes or links. Please help me here. Looking forward
        • Zoho desk desktop application

          does zoho desk has a destop applicaion?
        • send file to ftp or another external service

          i'v created a zoho creator application for take a picture and rename it by phone. Now i need to send Each renamed pictures to my ftp or to specific folder on google drive...then, delete it from creator. (every picture recived it will processed by another program and stored on my Erp) HOW CAN I DO ??
        • Has anyone built a ticket export that allows Help Center users to export the tickets shown in the My Area list they are looking at?

          Hi, We are moving to Zoho Desk soon. Our current support system displays an option in our help center allowing customers to export their Open, Closed, or all tickets based on which list they are looking at. We need to offer the same in Zoho Desk help
        • Mass pdfs into OCR field

          I am working on a Creator app that my org will use internally. Is there any way to mass upload pfs through a form with an OCR file upload field? Is Creator capable of this, or would I need to use Catalyst?
        • How to upload a file to form file upload field from deluge script.

          Hi guys, I need to store API response into Form File upload field . I'm not getting any errors but PDF file is not assigned to file upload field. You can check possibilities using below details: Method: POST URL: https://v2.convertapi.com/convert/web/to/pdf?Secret=<<SecretKey>>&Token=<<APIKey>>&Url=https://www.google.com You need to generate secretKey and APIKey by Login to https://www.convertapi.com/a/su Response: { "ConversionCost": 4, "Files": { "FileName": "www_google_com.pdf", "FileSize": 68342,
        • Export view via deluge.

          Hi, Is it possible to export a view (as a spreadsheet) via deluge? I would like to be able to export a view as a spreadsheet when a user clicks a button. Thanks     
        • Subform Time field showing as null in script.

          Good Afternoon everyone. I am trying to take the information from my subform and populate it into a multiline field in the CRM. The code below works with no errors. The problem is, it shows that the Open and Close (Time fields) are null. But they are
        • Is there a way to sort report on record template by a specific field like date field

          Hi, Is it possible to sort the report on the record template by the date field and not the default Added Time. Please check the example bellow: The records are sorting by the added time I wand to change that by the date field,
        • Shared subfolders

          Am I right in thinking that there is no Zoho email application that allows me to create a shared inbox and then add additional folders/subfolders under that inbox? If so, this is really quite incredible and probably a deal breaker for us to start using
        • Update Multi select field values to another form table as individual record

          Hi, I am new to coding and do basics within deluge. I need help with the deluge script to meet the following requirement. Form Student Attendance The fields are : Attendance Date Course (Lookup to Course Form) Class (Lookup to Class Form) Students (Multi
        • Shared Mailbox - Mark as read for all users

          Hi all, Maybe someone can help me out. At the moment we have a shared mailbox without streams. When a users reads an mail or marks it as read other users will not see this. How can we resolve this? We now archive the mails when read and followed up. However
        • Allocate emails to user in a shared mailbox

          Hi, This might be obvious, but I cannot find the answer. I have 3 shared mailboxes so any team member can see the emails. Is there a way of allocating a specific email to a user so that it is their responsibility to deal with it? Thanks in advance.
        • How to view shared mailbox in Outlook

          How to view shared mailbox in Outlook or in another software
        • Customising the approval email

          Is there anyway to customise the Approval email or to add further fields as the default looks so basic and unlike any of the other email notifications from Desk. My users just thought it was spam.
        • Pushing GCLID info from Gravity Forms to ZohoCRM

          We are switching to Gravity Forms from Zoho Forms and I cannot find any good info on how to make sure my GCLID tracking info is pushed through to the CRM through my new forms. There was an article in the documentation about placing something within the
        • Next Page