Need Faster Help? Try Live Chat Support

Need Faster Help? Try Live Chat Support



Hello there,

We understand that sometimes, whether you’re facing an issue, exploring a feature, or need quick clarification, sending an email and waiting for a response just doesn’t cut it. You need answers, and you need them now.

That’s exactly why we want to spotlight a feature that’s been quietly sitting in your Zoho Recruit support panel: Live Chat Support for Enterprise plan customers. It’s your direct line to our product experts, offering instant, real-time help.

Don’t wait — chat with us live 

The next time you have a question or need help troubleshooting, just open the chat window from within your Zoho Recruit account.
With just a few clicks, you can:
  • Start a conversation with our support team
  • Get quick responses and step-by-step guidance
  • Clarify issues without lengthy email threads

Just like that, you’re connected to someone who can help, without delay. Whether it’s a configuration question, a feature walkthrough, or a quick fix, Live Chat gets you answers in minutes. This is ideal for getting immediate responses to your questions or resolving urgent issues.

 Here’s how:   

  1. Click the Profile icon
  2. In the Need help? section, select Chat with us.

NotesNote:
Business hours: Monday to Friday, specific to your time zone.
Live chat is currently only available to Enterprise plan accounts.

 Email vs Live Chat   

Email Support

Live Chat Support

8 hours response time

Instant connection

Multiple responses

Real-time conversation

Scheduled screen sharing

Instant Screen sharing


Got a question that can’t wait? Open Live Chat. Think of us as your on-call teammate, just a click away.


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