Our Biggest Release of 2017 is here!

Our Biggest Release of 2017 is here!

Hello again, everyone! 

We are here to finally reveal what we've been working on for months.  

Are you ready for it? *Cue music*



Presenting... a whole bunch of powerful publishing features, as well as a brand-new edition for Digital Agencies! *mic drop*

Now, you're probably wondering how this edition is different from the plans that already exist. Oh, I have so much to say about this, but before I dive deeper, let's take a quick look at our newest features: 
  • Publishing Calendar: All-new. Intuitive. And an effective time saver—developed specifically to help teams manage their content pipeline with ease. If you'd like to know how you can gain control over your scheduled posts and make the most out of our publishing calendar, check out my previous post about it.
  • Support for multiple-image posting: Your content posts can definitely do with a buddy. In fact, more buddies the better, I'd say! You can now attach multiple pictures and GIFs along with your posts to tell your brand's story. Go ahead. Try it. Give your audience the visual treat that they deserve. Oh and, there's more to this. We've made it easier for you to find out.
And finally, what about a day in the life of...
If you run an agency or know someone who works at one, then you might relate to all the chaos that comes along with it. 

Not entirely sure? 

Picture this: You're an elementary school teacher. You manage three grades: the 3rd, 4th, and 5th—each with a large group of students. And every now and then, you have a couple of teachers helping you out. 

But, here comes the real challenge: managing multiple classrooms... that have multiple students... each with a unique projection of their own personalities! Moreover, you're responsible for sending performance reports to their parents at the end of every month, too. *facepalm*

Now, let's translate this to the world of digital agencies:

Multiple clients + multiple brands + multiple social media accounts equal an-unarguably-massive-number-of-different-personas to manage and keep a tab on! 

Quite a handful? That's what a day in the life of a digital agency feels like—overwhelming. Which is why we've built a platform entirely for agencies, so that they can cut through the clutter and organize social media activities better.

So, what's in it for agencies? 
  • Custom-branding Zoho Social  
You can make Zoho Social your own by labelling it with your domain name, agency logo, and favicon, thereby helping you reinforce your brand even better. 


  • Bring client members on board for free 
Looking to work with your clients on Zoho Social? We've taken the load off from you, and created email templates that you can use to invite them to the tool—at absolutely no extra costs.


  • A dedicated platform for managing your clients' social media
Organize and manage all the social media accounts that belong to a client under a Brand. Easily switch between brands, and build social media presence specific to each client, from one platform. 


  • Collaboration with your team and client members
From social media interactions to weekly performance reports, share just about anything with your team from across the product. Also, your clients will have a restricted view. This way you can retain your own privacy while discussing something important. If you want to include them in discussions, just tag them in threads and get their feedback. 


  • Powerful publishing and real-time monitoring features
Choose from a wide range of publishing features that best suit your clients' needs. Gain better control over managing posts for them with our intuitive social media calendar. Add relevant columns to the monitoring dashboard, track keywords, engage users, or just stay up to date with trends—all in real-time.



  • Advanced reports and analytics
Custom-create meaningful charts and unlimited reports to analyze what's working best. Add your agency's logo along with reports and share them with your clients, either via email or in Zoho Social itself. 



My colleague Praval has also crafted a cool story around all our latest features and how you can make the most of them. Don't forget to check it out. 

That's all from me today!

Oh, and one more thing
Do you own an agency? Well, what's the hold up then? Get started right away. Or do you know anyone who is working at one? Go ahead and spread the joy to them! 

We have everything ready for you and your colleagues to kickstart this new journey, as well. 

Should you have any feedback for us, feel free to reach out. We'll be right here waiting to hear back from you. 

Until then,
Good luck with social media marketing!

Ritika | Zoho Social


      • Sticky Posts

      • Introducing Inbox in Zoho Social

        Hey everyone, We are excited to introduce the Inbox in Zoho Social to help manage all social media interactions from Facebook, Instagram, X (formerly Twitter), Google Business Profile and YouTube for your brand in one place. You can track and assign them

      • A decade together - Thank you for being a part of the journey with Zoho Social!

        A decade ago, we started Zoho Social with a simple vision: to make social media management easier, smarter, and more impactful for your business. What began as a small idea has grown to a powerful platform that helps businesses across the globe reach

      • Advanced statistics for LinkedIn page, posts and monitor @mentions in Zoho Social

        Hello everyone,   We've made enhancements to the Monitor, Reports tabs, and Post Stats for the LinkedIn channel in Zoho Social, so we wanted to briefly share some information about the updates. Monitor LinkedIn mentions  LinkedIn is one of the most popular

      • Introducing advanced statistics for all your social media posts

        When you're publishing on social media, it's important to understand how the audience engages with your content. This insight helps you come up with ideas for different types of content and also identify the social media channel that's most effective

      • It's here! A Publishing Calendar to give you better view and more control over your posts.

        Hello!   Just a couple of days back my colleague Vishal announced that you can now do more on Twitter with the Advanced Search Filters, along with a bunch of other cool stuff. I hope you got a chance to check it out.  In fact, I'm itching to you tell you all about the latest updates we have lined up, but I'd rather give you doses of excitement every week to last until the very end. ;) Alright, I hear you. That's enough tease for the day.  Here we go! Introducing... an all-new Publishing Calendar,

        • Recent Topics

        • Export to excel stored amounts as text instead of numbers or accounting

          Good Afternoon, We have a quarterly billing report that we generate from our Requests. It exports to excel. However if we need to add a formula (something as simple as a sum of the column), it doesn't read the dollar amounts because the export stores

        • why my account is private?

          when i post on zohodesk see only agent only

        • Getting ZOHO Invoice certified in Portugal?

          Hello, We are ZOHO partners in Portugal and here, all the invoice software has to be certified by the government and ZOHO Invoice still isn´t certified. Any plans? Btw, we can help on this process, since we have a client that knows how to get the software certified. Thank you.

        • 500 Internal Server Error

          I have been trying to create my first app in Creator, but have been getting the 500: Internal Server Error. When I used the Create New Application link, it gave me the error after naming the application. After logging out, and back in, the application that I created was in the list, but when I try to open it to start creating my app, it gives me the 500: Internal Server Error. Please help! Also, I tried making my named app public, but I even get the error when trying to do that.

        • Client Script | Update - Client Script Support For Portals

          Dear All! We are excited to announce the highly anticipated feature: Client Script support for Portals. We understand that many of you have been eagerly awaiting this enhancement, and we are pleased to inform you that this support is now live for all

        • Professional Plan not activated after payment

          I purchased the Professional Plan for 11 users (Subscription ID: RPEU2000980748325) on 12 September 2025, and the payment has been successfully processed. However, even after more than 24 hours, my CRM account still shows “Upgrade” and behaves like a

        • Auto Update Event Field Value on Create/Edit

          Hi there, I know this question has been posted multiple times and I've been trying many of the proposed similar scripts for a while now but nothing seems to work... what might I do wrong? The error I receive is this: Value given for the variable 'meetingId'

        • Pre-orders at Zoho Commerce

          We plan to have regular producs that are avaliable for purchase now and we plan to have products that will be avaliable in 2-4 weeks. How we can take the pre-orders for these products? We need to take the money for the product now, but the delivery will

        • Payroll and BAS ( Australian tax report format )

          Hello , I am evaluating Zoho Books and I find the interface very intuitive and straight forward. My company is currently using Quickbooks Premier the Australian version. Before we can consider moving the service we would need to have the following addressed : 1.Payroll 2.BAS ( business activity statement ) for tax purposes 3.Some form of local backup and possible export of data to a widely accepted format. Regards Codrin Mitin

        • Problem with Email an invoice with multiple attachments using API

          I have an invoice with 3 attachments. When I send an email manually using the UI, everything works correctly. I receive an email with three attachments. The problem occurs when I try to initiate sending an email using the API. The email comes with only

        • Page Layouts for Standard Modules like CRM

          For standard modules like quotes, invoices, purchase orders, etc, it would be a great feature to be able to create custom page layouts with custom fields in Zoho Books similar to how you can in Zoho CRM. For example, and my current use case, I have a

        • Non-depreciating fixed asset

          Hi! There are non-depreciable fixed assets (e.g. land). It would be very useful to be able to create a new type of fixed asset (within the fixed assets module) with a ‘No depreciation’ depreciation method. There is always the option of recording land

        • Fixed asset management

          I want to know if there is any individual module for fixed assets management

        • One time sale item in billing automatically detects as service

          if i have some items which i don't want to add in my "item" list because its sold only for one time. but when i type item name in invoice, it (system) automatically takes it as a service and despite of HSN , it shows SAC code to be entered. if its selectable i.e. either item or service , it would be very helpful and a must have feature.

        • Project template after project creation

          How can I apply a project template AFTER the project has been created?

        • convert the project to templet

          i have some deployment ME product for different customer , i need to create a fixed template for use it rather then keeping creating this template every time

        • Related Module in Sharing Rules

          Zoho CRM team recently added the feature to filter records by Related Records It will be really beneficial if we can have this feature for Sharing Rules as well

        • Assignment Thresholds Resetting After Lead Conversion

          Hello everyone, We're facing an issue with Zoho CRM's lead assignment thresholds that makes them unsuitable for our workflow. I'm hoping to find a potential workaround or solution from the community. Here’s our current process: A new lead is created automatically

        • Territory view for custom modules?

          I have recently activated territories however I can't seem to find how to use territories for custom modules? These modules have territories:  Contacts /  Accounts / Opportunities These modules don't have territories:   Buildings (custom module) and 

        • Approval Process Comments

          Is it possible to view the comments entered during the approval or rejection of a record in the approval process? If not, is there a way to require a field to be completed upon approval or rejection?

        • Login for test case

          Had a few questions regarding authentication test cases and couldn't find an answer in the the docs. 1. If an app like Zoho Creator requires authentication before providing access, do I need to create a login function and add it to each test case? 2.

        • Customer members area

          Does FSM support a customer members area? If not what do you propose we use if we want the data used in FSM for customers to give them an area / login to see past orders, create new orders and general announcements.

        • Notes created in mobile can no longer be accessed in desktop

          Working with a 2013 Mac running OS 10.14.6; Desktop Notebook version 4.5.3. Using Motorola Moto G Power 5G - 2024; Android app version 6.7 I have been using Notebook for some years. Starting several weeks ago, the notes newly created ion the phone can

        • Function #49: Manage varying installment payments using Zoho Books

          . Hello everyone, and welcome back to our series! Last week, we discussed automating the collection of fixed installment payments in Zoho Books. But what if your payment structure involves charging varying percentages of the invoice total as installments?

        • Is it possible for contacts to "Re-enter" a workflow in Zoho Campaign?

          We are currently working on a way to automatically add users to from one list to other lists based on specific criteria, but can't seem to find a native way of doing this so we are trying to use Workflows to do this. So, for example, if a user's status is set to "Active," then they should be added to the list "Active Users." If the same user's status is then set to "Paused," they should be added to the list "Paused Users" and removed from the list "Active Users." This works fine for the first go

        • Bulk upload images and specifications to products

          Hi, Many users have asked this over the years and I am also asking the same. Is there any way in which we can bulk upload product (variant) images and product specifications. The current way to upload/select image for every variant is too cumbersome.

        • Out of Office for Just One of My Alias Email

          Can I set up the Out of Office Reply for Just One of my Alias Email Addresses?

        • Can I map multiple Surveys into the CRM using the same fields?

          Hello, We are a healthcare practice that offers two distinct services (Nutrition and Primary Care). We use Zoho Survey for our lead generation form (Get Started Survey), which allows people to express interest in one of the two services and even allows

        • Dealing with API responses where integers have more than 16 digits

          Hi there How do I deal with an api response contaning an int or float with more than 16 digits (before any decimal places for a float). I constantly receive the response "Unable to cast the 'BigInteger' value into a 'BIGINT' value because the input is

        • Add Zoho Mail for users who do not need Zoho One

          We have licenses for ZOho One for teams that need to use the suite of products that Zoho One offers.  We have 8 more people who only need email access and we would like to add just a Zoho Mail.  They do not need the Zoho One license.  We are currently

        • ZML vs HTML Snippet - which is better?

          Are there certain use cases where one is better than the other?

        • Auto CheckOut Based On Shift.

          This Deluge script runs on a scheduled basis to automatically set the 'Actual_Check_Out' time for employees who haven't manually checked out. If the current time is past their scheduled 'Shift_End_Time', the script updates the check-out time to match

        • Load PO_Date field (Purchase Order) with current date in Deluge

          Hi, I'm not a full time developer, just helping to customize our CRM, in the small company I work for. There must be something wrong with me, because I can't do something so simple as complete a field with the current date in a function using Deluge.

        • Zoho CRM in Microsoft Power Automate Custom Connector

          Hi everyone, I’m building a Power Automate flow that integrates Microsoft Bookings with Zoho CRM. The goal is to automatically create a meeting (event) in Zoho CRM whenever a new appointment is booked via Microsoft Bookings. To achieve this, I created

        • Spell check sucks

          Come on guys, it's 2024 and your spell check is completely retarded. You gotta fix it.

        • Zoho One Login Issue - Unable to receive OTP

          Hi Support Team, I am experiencing a unique login issue with Zoho One. I am attempting to log in from India using Zoho Login credentials provided by a USA-based client. Their Zoho account is hosted on a US data center. After entering the username and

        • In the Zoho Creator Customer Payment form i Have customer field on select of the field Data want to fetch from the invoice from based on the customer name In the Customer Payment form i Have subf

          In the Zoho Creator Customer Payment form i Have customer field on select of the field Data want to fetch from the invoice from based on the customer name In the Customer Payment form i Have subform update Invoice , there i have date field,Invoice number

        • Problem of Import Client Users From CRM and or Expense

          I am premium plan user on Projects. I have about 500 customers on Expense and CRM that integrated with each other. According to at below link, I am trying to import clients from CRM, system not allowed to select any customer. If I import from Expense,

        • equest to Disassociate Bigin from Zoho One and Migrate to Standalone (Upgrade to Bigin Premier – 3 Seats, Annual)

          Dear Zoho One Support Team, I’m writing to request your assistance to disassociate (remove) the Bigin application from our Zoho One organization while preserving all existing Bigin data. After the disconnection is successfully completed, we intend to

        • Unable to enable tax checkboxes

          Hi Zoho Commerce Support, I'm writing to report an issue I'm having with the tax settings in my Zoho Commerce store. I've created several tax rates under Settings > Taxes, but all of them appear with the checkbox disabled. When I try to enable a checkbox,

        • Next Page