Problem with CRM Connection not Refreshing Token
I've setup a connection with Zoom in the CRM. I'm using this connection to automate some registrations, so my team doesn't have to manually create them in both the CRM and Zoom.
Connection works great in my function until the token expires. It does not refresh and I have to manually revoke the connection and connect it again. I've chatted with Zoho about this and after emailing me that it couldn't be done I asked for specifics on why and they responded. "The connection is CRM is not a feature to hold back the variable and to refresh the token and also the connections are used to call the API request. But considering your concern it is not possible to have the connection work for refreshing the tokens periodically since it is a static flow on holding the tokens. As discussed earlier, we have forwarded to our Flow team to check for possibilities and have you updated. Meanwhile we really appreciate your patience. "
I honestly have no clue what they are talking about and why they are mentioning Flow, I am not using Zoho Flow.
The Refresh Token URL for Zoom is the same as the authorize url so I know I'm not doing that wrong. Surely I shouldn't have to go to the connection and revoke access and reconnect it for this to work everytime.
If anyone can shed some light on what I'm being told or any help would be appreciated.
Topic Participants
Tim
Praveen Sankar
Abel Thomas Koshy
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Anand M B
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