TLS v1.2-Aktualisierungen und Client-Komponentenaktualisierung für Zoho CRM

TLS v1.2-Aktualisierungen und Client-Komponentenaktualisierung für Zoho CRM

Hallo Leute,

Bitte beachten Sie, dass der Support für Browser, APIs und Plug-ins mit älteren Protokollen ab heute (13. Mai 2019) als veraltet markiert wird.


Bitte beachten Sie, dass wir die Unterstützung der TLS-Versionen 1.0 und 1.1 zum 30.9.2018 einstellen. Nach diesem Datum müssen Sie Ihre Verarbeitungslösungen auf TLS v1.2 aufrüsten, um weiterhin sichere Datenübertragung genießen zu können.

Wir haben einige Änderungen unserer Client-Komponenten vorgenommen, die für bessere Leistung und ein noch besseres Zoho-CRM-Erlebnis sorgen. Um diese Änderungen zu ermöglichen und aktualisierten PCI-Standards zu genügen, müssen Sie Ihre Verarbeitungslösungen auf TLS v1.2 aktualisieren.

Was ist TLS?


Transport Layer Security (TLS) ist ein verschlüsselungstechnologisches Protokoll, das für sichere Übertragung vertraulicher Daten über das Internet sorgt.

Warum ist diese Aktualisierung nötig?


Gemäß PCI-Standards gilt TLS v1.2 als fortschrittlichstes Protokoll, da bei dieser Version Schwachstellen der Vorgängerversionen wie TLS v1.0 und v1.1 ausgemerzt wurden. Diese Aktualisierung sollte von sämtlichen Anwendern ausgeführt werden, die ihre Daten und APIs über sichere Server und Browser von Zoho abrufen. Wenn Sie über einen Webhook von Zoho zu einer externen Site verlinken, müssen Ihre Browser HTTPS und TLS v1.2. unterstützen.

Wir haben zusätzlich maßgebliche Verbesserungen an Client-Komponenten vorgenommen, die von älteren Browserversionen nicht unterstützt werden.

Wie können Sie sich diesen Änderungen anpassen?


Wir empfehlen, einen der folgenden Browser zu verwenden, welche die letzte Aktualisierung unterstützen:
  • Internet Explorer ab Version 11
  • Google Chrome ab Version 49
  • Mozilla Firefox ab Version 44
  • Safari ab Version 9
  • Opera ab Version 45

Folgende Versionen mobiler Plattformen unterstützen die jüngste Aktualisierung:
  • Google Android ab Version 4.1
  • iOS ab Version 5.1
  • Windows Phone ab Version 8.1

Wenn Sie eine der folgenden Programmiersprachen verwenden, müssen Sie aktualisieren, um mit unserer API zu kommunizieren:
  • Java 6u45
  • Java 7u25
  • OpenSSL 0.9.8y
  • .NET bis 4.5
  • .NET 4.5 (Einstellungen müssen zur TLS-1.2-Aktivierung geändert werden)

Bitte aktualisieren Sie Ihre Office- und Outlook-Plug-ins über die jeweiligen Links auf die aktuellste Version:

Phonebridge: Wenn Sie einen PhoneBridge-Adapter nutzen, achten Sie darauf, die neuste Java-Version (Java 8) auf dem Computer/Server zu nutzen, an dem der PhoneBridge-Adapter installiert wurde.

Salesinbox-Nutzer: Bitte rüsten Sie unbedingt auf einen der oben erwähnten Browser auf, welcher die neueste Aktualisierung unterstützt.

Mehr zu erforderlichen Voraussetzungen finden Sie hier. Hier können Sie prüfen, ob Ihr Browser TLS v1.2 unterstützt. Für API-Nutzer: Wir geben eine Warnung aus, wenn eine Verbindung über unsichere Systeme hergestellt wird.

An dieser Stelle halten wir Sie über künftige Aktualisierungen auf dem Laufenden.






        • Recent Topics

        • Can multiple agents be assigned to one ticket on purpose?

          Is it possible to assign one ticket to two or more agents at a time? I would like the option to have multiple people working on one ticket so that the same ticket is viewable for those agents on their list of pending tickets. Is something like this currently

        • Recruit paid support?

          Hi all, Could anyone who has paid support package advise if it provides value for money with regards to support response times? Exploring the idea as unfortunately when we have faced issues with Recruit it has been a 7+ day timescale from reporting to

        • Related Lists filter

          I have Contacts showing in our Accounts module. I customized the Contacts module with an Employment Status field, with the following picklist options: "Primary Contact", "Secondary Contact", "Active Staff(not a main contact)", and "No longer employed".

        • Standalone custom function not generating logs

          Why dont't standalone custom functions generate logs when the're called from another function? I have some functions (workflow, buttons and blueprint) that have common parts, so I put that part in a standalone function which is called from the others.

        • Automated log-out/session end

          I'm concerned about security of our data. Is it possible to set an automatic time-out for user sessions on Zoho CRM, after a certain period of inactivity or when the session reaches a certain duration (12 hours perhaps)? 

        • Add "Reset MFA" Option for Zoho Creator Client Portal Users

          Hello Zoho Creator Team, We hope you are doing well. We would like to request an important enhancement related to Multi-Factor Authentication (MFA) for client portal users in Zoho Creator. Currently, Creator allows us to enforce MFA for portal users,

        • Support Bots and Automations in External Channels

          Hello Zoho Cliq Team, How are you? We actively use Zoho Cliq for collaboration, including with our external developers. For this purpose, external channels are a key tool since they work seamlessly within the same interface as all of our other channels

        • Urgent Security Feature Request – Add MFA to Zoho Projects Client Portal Hello Zoho Projects Team,

          Hello Zoho Projects Team, We hope you are doing well. We would like to submit an urgent security enhancement request regarding the Zoho Projects Client Portal. At this time, as far as we are aware, there is no Multi-Factor Authentication (MFA) available

        • Creator HTML page refresh

          Hi, I have added around 5 different html snippets in single creator page. I understand, I can refresh the entire page from page script using Navigational URLs https://help.zoho.com/portal/en/kb/creator/developer-guide/others/url-patterns/articles/navigational-urls

        • Zoho Desk - Custom Module Related List Columns on Tickets

          I have a custom module in Zoho Desk called Asana Tasks, each task has a lookup to a Ticket. On the Ticket I want to see the columns of the Asana Tasks in the related list . Is there a way to do this? Right now it just has the name of the record and I

        • Google Analytics import data inaccurate (as of October 11, 2025)

          We have Zoho Analytics connected to GA4 to import daily event data. This has been running without issue for a couple of years. However, a month ago we started noticing discrepancies. All data until October 10 lines up perfectly - October 11 onward is

        • What is your opinion of the new UI?

          Hi Everyone, I would like to see what everyone thinks of the new Zoho One Dashboard. I don't get it, but perhaps I'm missing something. What are your thoughts?

        • What are the OAuth scopes needed to access the Zoho MCP server?

          I think I'm authenticating with the MCP server endpoint successfully using a bearer token but I can't successfully initialize an MCP session. I'm using the official MCP Python sdk (https://github.com/modelcontextprotocol/python-sdk). I get as far as here

        • Support Uploading YouTube Videos Longer Than 60 Minutes

          Hi Zoho Social Team, How are you? We would like to request support for uploading YouTube videos longer than 60 minutes directly through Zoho Social. Your support team informed us that Zoho Social currently cannot upload videos over 60 minutes due to “API

        • Account blocked for IMAP use

          Hello, My email client (Evolution) can't sync mail anymore. It gives the error: "Your account is temporarily blocked for IMAP use. This may happen if you exceed the maximum number of simultaneous IMAP connections allowed. Kindly try again after some time."

        • Is SMTP included in the free plan?

          My client has a Zoho Mail Free 14 day trial that ends tomorrow. She has set up a domain email address with SMTP on a third party app and is wondering if it will continue working once her plan downgrades to the free forever plan. Thanks

        • Zoho mail issue.

          I have verified my domain ohhoexpress.online by adding necessary TXT and MX records. But when I am sending email to any external email id, it is showing as zohomail.com. Also while I am sending mail to internal mail id, it is saying user not found whereas

        • My email is blocked from sending

          I get this message when I try to send any message .. > Unable to send message, Reason 554 5.1.8 Email Outgoing Blocked We have urgent emails to send and the issue continues to persist from yesterday. Please help us with this issue as soon as possibl

        • [WEBINAR] Smooth year-end closure with Zoho Books (KENYA)

          Hello there, This webinar is for all Kenyan businesses looking to wrap up their financial year smoothly! Join our free session to learn how Zoho Books can simplify your year-end process. What to expect from this webinar: - All the latest updates in Zoho

        • cannot recieve or send emails

          we are not recieving or cannot send emails.Shows sysytem error

        • Zoho Sites - contact us form

          I have added a contact us form to my website. I wanted to change the layout so I deleted the section of Contact Us form. When I again try to add the section of Contact Us form, it shows error that "This form already exists on this page."  I am unable

        • Setting checkbox value on template in Sign from Creator

          Good day, Please help me understand how do I set a tick from a checkbox in Creator into a checkbox on a Sign template. Below is the only values on the Sign template and the code from Creator, "field_boolean_data": {}, "field_date_data": {}, "field_radio_data":

        • Zoho Forms - Improve the CRM integration field to query data from more than one module

          Hi Forms team, Something I get stuck on regularly is pre-populating a form with data when that data is spread across 2 or 3 modules. For example Contacts, Accounts and Deals. I don't want to duplicate the information in CRM so I end up writing a function

        • switching from POP3 to IMAPI do I need to change settings in Web email?

          hi so I am using Outlook with My Zoho mail, also have Verizon email /AOL. they no longer support POP3 and said imapi is much better, so I want to switch my ZoHo to imapai. I googled and it said i need to change it in my account....i looked at my account

        • What functionality is new in the Z025 Spaces UI dashboard compared to the previous Zoho One dashboard?

          My company is interested in creating a revamped dashboard this coming year, and are trying to weigh different platform options. The new Spaces UI is said to be a more "feature-rich" dashboard experience than the previous. Could a developer please explain

        • Collections Management: #5 Convenience on Offer, using Self-Checkout

          "Is this the right page? Oh, now, it wants my address again. Why am I being redirected?" These were the exact thoughts running through Karan's mind as he tried to subscribe to an application he genuinely liked. He clicked "Buy Now", expecting a quick

        • Uploading a signed template from Sign to Creator

          Good day, Please help me on how to load a signed document back into Creator after the process has been completed in Sign. Below is the code that I am trying, pdfFile = response.toFile("SignedDocument_4901354000000372029.pdf"); info pdfFile; // Attach

        • Tip #50- A Closer Look at the Unattended Access Dashboard- 'Insider Insights'

          Having complete visibility and quick access to everything you need certainly makes managing multiple remote devices a lot easier, and that is precisely what the Unattended Access Dashboard in Zoho Assist is designed to offer. Once you go to the Unattended

        • Super Admin Logging in as another User

          How can a Super Admin login as another user. For example, I have a sales rep that is having issues with their Accounts and I want to view their Zoho Account with out having to do a GTM and sharing screens. Moderation Update (8th Aug 2025): We are working

        • Zoho CRM Portal User Timeline History Unavailable

          Hi Support Team, We have noticed a feature limitation in the Zoho CRM portal. We created a portal for our vendors to edit records directly, but when vendors make updates, the Modified Time and Date fields are not being updated. Additionally, these updates

        • New in Smart Prompt: Record Assistant for contextual assistance, and support for new AI models

          Smart Prompt helps teams stay informed and move faster by providing relevant suggestions where work happens in CRM. With this update, Smart Prompt becomes more adaptable to your organization’s AI preferences. You can now choose which Large Language Model

        • How to update custom multi-user field in Zoho Projects?

          I'm trying to update custom multi-user fields in Zoho Projects via a Deluge function in CRM. The code I have so far is below. It works for updating standard project fields and single-line custom fields, but it does not work to update multi-user fields.

        • Tip of the Week #75– Manage your social media messages from a single shared inbox.

          Are you tired of jumping between apps or browser tabs to reply to your business's Facebook and Instagram DMs? Handling customer messages on social media might seem simple, but switching between multiple platforms can easily lead to lost messages, duplicate

        • Zoho Map integration tasks have changed - you need to "Locate all instances of Zoho Map integration tasks in your Deluge scripts by searching for the v1 marker... before 16 January 2026"

          The Zoho Map deluge integration task has been changed (as at 21 October 2025) to provide a more structured, JSON-like response. This change affects all three Zoho Map integration tasks (Geocode, Reverse Geocode, and Distance Between). More details can

        • Using files from Zoho CRM in Gemini/ChatGPT/Claude

          Hi all, I’ve got subscriptions to Gemini and a few other AI tools which I use for tasks like data enrichment, email composition, etc. In our workflow, we often receive various documents from clients — such as process workflows, BRDs/requirement documents

        • Zoho Analytics & Zoho Creator - Modified Time value

          I'm trying to use the Zoho Creator system field 'modified time' in Zoho Analytics, but it's consistently showing 12 hours 'out' In Zoho Creator In Zoho Analytics Is this a constant difference that I just need to correct with a timezone change - or is

        • Zoho CRM - Option to create Follow-Up Task

          When completing a Zoho CRM Task, it would be very helpful if there was an option to "Complete and Create Follow-Up Task" in the pop-up which appears. It could clone the task you are closing and then show it on the screen in edit mode, all the user would

        • Portal For Different Apps

          I found some older threads on this but didn't see anything very recent. I'm new to Zoho One so forgive me if my terminology is off a bit. I was hoping set up a single point of entry into Zoho One. So, many of the apps could be found in one single place

        • Calls undetected

          Zoho Voice records indicate my last call ended at 6:00 PM. All incoming and outgoing calls occurred between 6:00 PM and 7:00 PM.

        • Zoho Projects - Project Details on the Project Menu

          Hi Project's team, I've helped may businesses setup and use Zoho Project and one thing I see time and time again is confusion on where to find the Project Details information. I would be much more intuitive if Project Details was on the menu before Dashboard.

        • Next Page