Reach official Zoho Support and avoid fake support websites, toll free numbers and emails

Reach official Zoho Support and avoid fake support websites, toll free numbers and emails

Dear users, 

Thanks a lot for choosing Zoho!   

Our applications are built to help in achieving your day-to-day business goals. We are committed to engage with you, to understand, and develop solutions that enhance your productivity. We are happy and ready to help you use our service effectively. 

Identifying and avoiding fake support:
Just like using popular bank names and financial applications for phishing purposes, using Zoho and claiming to be providing Zoho Support or services with false numbers and fake pages is also on the rise.  We have noticed that there are a lot of random sites, social media pages, videos claiming to be Zoho Support and solving problems. The numbers and pages are fake and not related to Zoho. They may misuse or steal personal or important information from you. We do take necessary actions by reporting them to the appropriate authorities, but we thought of sharing a word of caution with you all. 

We request you to not be misled by these third party sites claiming to be Zoho Support/ Service. These are unauthorized pages/ videos and have wrong information. We have not outsourced customer support to any third parties. Hence to keep your account secure, reach out to Zoho official support people through the official channels mentioned below. 

Official Support channels:

You can reach out to us via the below official Zoho support channels. 

By phone: Our Zoho Support representatives are available to talk to you 24 x 5 in the Toll-free numbers . 

US :  +1 877 834 4428,  +1 844 584 2497, +1 615 671 9025

UK : +44 (20) 35647890, +44 8009177225

China : +8610 82637816

France : +33 805542462
Germany : +49 8000229966
Sweden : +46 201408150
Italy : +39 (0) 287103737
Netherlands : +31 020522255
Spain : +34 918368598

Australia : +61 2 80662898

Singapore : +65 6723 1040.
India : +91 (44) 71817070, +91 (44) 71817000, +91 (44) 67447000

By email:
Write to us @ support@zohomail.com for any questions, feedback or support. Reach out our sales team at sales@zohocorp.com.  For any questions about payments, email us at payments@zohocorp.com. You can report abuse at abuse@zohocorp.com 

Community:
Connect with other peer users, partners here in our community. We follow our community closely and also participate actively to ensure that you are heard. 

Social Channels: 
Follow us to get timely updates in our social channels.

Any changes to the above channels will be updated and correct information will be available in our webpage. We request you to use only the above channels to reach out to us. In case you find any third party site using our name or trying to mislead you, do not hesitate to report it to us or directly to the concerned authorities. 

      • Sticky Posts

      • Weekly Tips : Save Time with Saved Search

        Let's assume your work requires you to regularly check emails from important clients that have attachments and were sent within a specific time period. Instead of entering the same conditions every time—like sender, date range, and attachments included—you
      • Weekly Tips: Protect Confidential Information with PGP in Zoho Mail

        We deal with confidential information almost every day, whether it is being sent out or received. Though emails sent using Zoho Mail are encrypted both during transit and at rest, attempts to access and steal your sensitive data are always a threat that
      • Get Holiday ready with Zoho Mail's Templates

        As the holiday season approaches, it’s time to step away from work and unwind. You may not be able to respond to every email or send individual messages to wish everyone holidays greetings—but It is still important to stay connected. How do you send thoughtful
      • Weekly Tips: Secure your attachment downloads with Zoho Mail

        Safety is one of our main concerns, whether it’s about device security or online protection. We use tools like fingerprint scanners, facial recognition, and two-factor authentication to keep our devices and email accounts secure. We use methods like OTP
      • Get Holiday ready with Zoho Mail's Offline mode

        With the holiday season right around the corner, this is the perfect time to get ready to unplug, relax, and enjoy a well-deserved break. In addition to preparing yourself, you can also make sure your organization members are set for their time away from

        • Recent Topics

        • When Does WorkDrive integrate with Books?

          When Does WorkDrive integrate with Books?
        • Warranty Service and Repair in Zoho FSM

          Hi There, We are a retail store that sells products and also performs installations and repairs. Our field technicians handle this work. Some repairs are covered by manufacturers, who reimburse us for both parts and labour. In these cases, we perform
        • This domain is not allowed to add. Please contact support-as@zohocorp.com for further details

          I am trying to setup the free version of Zoho Mail. When I tried to add my domain, theselfreunion.com I got the error message that is the subject of this Topic. I've read your other community forum topics, and this is NOT a free domain. So what is the
        • Actual vs Minimum

          Hi all, I am sure I am not the only one having this need. We are implementing billing on a 30-minute increment, with a minimum of 30 minutes per ticket. My question is, is there a way to create a formula or function to track both the minimum bill vs the
        • Generate leads from instagram

          hello i have question. If connect instagram using zoho social, it is possible to get lead from instagram? example if someone send me direct message or comment on my post and then they generate to lead
        • Kaizen #234 - Automating Deal Handoff with Zia Assistant API, Workflow, Deluge, and Widget in Zoho CRM

          Hello all! Welcome back to a fresh Kaizen week. In this post, we will explore how to automate the deal handoff process in Zoho CRM using Zia Assistant API + Workflow + Deluge + Widgets. Here’s how the final output looks when a deal is reassigned 1. Deal
        • Ability to assign Invoice Ownership through Deluge in FSM

          Hi, As part of our process, when a service appointment is completed, we automated the creation of the invoice based on a specific business logic using Deluge. When we do that, the "Owner" of the invoice in Zoho FSM is defaulted to the SuperAdmin. This
        • Enhancement to ICR’s field prompting: Preferred data extraction using advanced field prompting

          Dear Customers, We hope you’re well A quick background Intelligent Character Recognition (ICR) comes as part of Zia’s optical recognition capability called Zia Vision. When we introduced it last April, the data extraction was training-based and was applicable
        • See a list of all records enrolled in a cadence?

          I am looking for a way to see a list of all leads or contact currently enrolled in a cadence. I do not see any way to do this through the cadence UI.
        • Limitation in chart of accounts

          There is a limitation of 4000 accounts in chart of accounts  Zoho needs to remove this limit
        • How do I change the account bank charges are charged to?

          I want bank charges charged to my Credit Card Fees account. Is there a way to do this?
        • Real signature in Zoho Expense PDF report ?

          Hello ! Is there a way to put a real signature on the signature line when a PDF report is generated in Zoho Expense? Through Zoho Sign or another way? Can't seem to make it work.
        • Copy paste settings

          Hello all i have 2 organizations running in ZOHO books in one organization i have customised Tax rates, codes and customized templates instead of manually doing again in org 2 can i have some shortcut to copy paste or export and import??
        • Custom TDS on Vendor Credits via API

          Hi, We are using Zoho Books APIs for posting Bills and vendor credits. We are unable to post custom TDS amount posting vendor credits. Can you please share the API spec and Payload that need to be sent for Custom TDS for Vendor Credits.
        • "Unlink" Advance from Bill without Deleting the Payment Record

          I am writing to highlight a significant workflow issue in Zoho Books (India Edition) regarding Vendor Advances and Bills. The Scenario: I recorded an Advance Payment to a vendor. I matched/reconciled this payment in the Banking module. I received a Bill
        • What is the best way to convert MSG file to Word format?

          The best way to convert MSG files to Word format is by using a reliable and professional tool Aryson MSG file Converter. Manual methods are often time-consuming and may not preserve email formatting, attachments, or metadata accurately. In contrast, Aryson
        • Invoice template with sales tax totals

          Hi everyone,  I am trying to edit my invoice template so that only the total sales tax collected for my tax group shows up. Right now, under by sub total, each individual tax shows up and that takes up a lot of unnessary space, so I just want the one
        • Zoho Delayed Posting & Loss of Article Thumbnails on BlueSky

          Hello! I am wondering if anyone else has had the either of the following issues when posting to socials via Zoho and if there is a fix? 1. Post says it is scheduled or it is live when sent off via Zoho but it doesn't show up on socials till some time
        • Connection Not Secure (Certificate Mismatch) Error

          Hi, Just a fyi, when you go to https://bigin.zohocloud.ca/bigin/Home you get a "Your Connection Is Not private" error. (Certificate mismatch to domain.) I get to that page after I have signed up and signed in as a customer and select the Access Bigin
        • Recording the Investment

          Hello, - One Investor Invested to our company, So how do we record investment which we received in our bank in the Zoho books ? - How do we record if we provide shares to the investor in the Zoho books? Thanks
        • Client and Vendor portal at the same time

          We have companies that serve both as clients and vendors and they are linked. However, we have a problem giving them access to the vendor/client portal. If they accept the invitation from the client portal, when we try to invite them to the vendor portal
        • Integrate Multiple ZohoBooks organization with zoho projects

          We have successfully connected our Zoho Books with Zoho Projects for synronizing timesheet data. Our Business specialty is, that the staff of the Main company (A) is working on several projects, but the Clients are sometimes contracted and paying to a
        • Ways to calculate the difference form two years or months

          Hi to everyone I have this request: I need to show the difference or variation from two periods (years or months) whether using a Pivot View or a graph, in this is case is better in a Pivot view. In the pivot view I will have the amount or results from
        • Career site URL - Suggestion to modify URL of non-english job posting

          Hi, I would like to suggest making a few modification to career sites that are not in english. Currently, the URL are a mix of different languages and are very long. It makes for very unprofessional looking URLs... Here is an example of one of our URL
        • Introducing Contract Settings & Backdated Contracts in Zoho Contracts

          We are rolling out updates that give you more control over how contracts are created and managed in Zoho Contracts. From defining default workflows with Contract Settings to aligning agreements with real timelines using Backdated Contracts, these enhancements
        • Celebrating our customers on International Client's Day

          Hi everyone, Every customer is part of our Zoho Desk family, and we wouldn’t want to miss celebrating you on this special day. This International Client's Day, we’d like to take a moment to appreciate every customer who has helped us grow and build meaningful
        • Faster Ticket Response with use of Snippets in comments

          Hello everyone, Responding to tickets often involves repeating the same messages, whether it is sharing updates with customers or leaving notes for internal collaboration. To make this easier and more consistent, we are allowing agents to use snippets
        • Improving Zoho Creator's email deliverability

          Hi all, We're pleased to announce updates to email handling in Zoho Creator to improve the deliverability of the emails sent from the Creator platform. These updates have been designed keeping in mind the fact that emails from domains with strong sender
        • What's New in Zoho Billing | February 2026

          February brings a powerful set of updates to Zoho Billing, from smarter subscription management and flexible payment options to better reporting and more control over your hosted pages. Here's everything that's new this February. Create Subscriptions
        • Displaying only unread tickets in ticket view

          Hello, I was wondering if someone might be able to help me with this one. We use filters to display our ticket list, typically using a saved filter which displays the tickets which are overdue or due today. What I'd really like is another filter that
        • Issue creating a YTD report with last years numbers

          I am looking to create a widget to compare the YTD leads we have in 2023 to the YTD leads we had in 2022. I'm having issues with the aggregate formula creation to gain access to the 2022 Leads YTD data point. Feeling like this is a common view of data
        • Brand Studio Projects in Analytics

          Hi All, Currently pulling my hair out over trying to link together some social media posts for a reporting dashboard in Analytics, so I thought I'd see if anyone on here had a solution. Our Marketing Team created a LinkedIn campaign in Zoho Brand Studio,
        • Manage Testing Process in Zoho Sprints

          Agile framework supports a robust quality assurance system that incorporates continuous testing throughout the development lifecycle of the product. The agile testing team focuses on planning the testing around the development, identifying defects early
        • Announcing the Zohotshots of the ZDC Hackathon 2025

          Hey everyone, The wait is finally over! After weeks of building, experimenting, and pushing creative boundaries, we’re excited to announce the winners of the second edition of the ZDC Hackathon. This edition brought together an incredible community of
        • ZOHO CRM Button Integration

          Hi Team, I’m currently working with Zoho CRM along with a custom application where I fetch deal details from the CRM and use them based on my requirements for each deal. Now, I want to enhance this setup. I plan to create a button on the Deal Detail page
        • Error AS101 when adding new email alias

          Hi, I am trying to add apple@(mydomain).com The error AS101 is shown while I try to add the alias.
        • Subtotals per Header

          Hey, we would like to display subtotals per header in our invoices:
        • Candidate Assessments, no workflows.

          I have an issue where I would like to trigger a workflow based on a candidate assessment being completed. Sometimes a returning candidate will complete a second assessment, on completion the status of the candidate will be updated to "Unqualified" if
        • Mail Merge in Zoho Desk

          Hello Team, Do we have an option of mail merge within Zoho Desk like we have in Zoho CRM? We have a requirement to generate some pdf file in the form of mail merge doc from the ticket.
        • Support Required for Integrating Zoho SalesIQ in Flutter Web

          Hi Team, I have developed a Flutter application and I am currently using the salesiq_mobilisten: ^6.5.4 package. As per the package documentation ( https://pub.dev/packages/salesiq_mobilisten ), it supports only Android and iOS, and it is working fine
        • Next Page